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ACT Fibernet's ACT SmartWi-Fi® Delivers Breakthrough Customer Experience Improvements: Early Results Show Better Wi-Fi Performance Across All Connected Devices
Enter your email to get Benzinga's ultimate morning update: The PreMarket Activity NewsletterIn the initial 15 days after the launch across 250,000 homes, ACT SmartWi-Fi® users enjoyed an average speed improvement of 3X on all devices.Over 80% of Smart TVs, 70% of laptops, and 60% of mobile devices were successfully steered to optimal Wi-Fi channels, ensuring a more reliable and high-performing experience.ACT SmartWi-Fi® has also significantly improved speed and throughput on specific devices -- it is nearly two times faster on Smart TVs, two times faster on laptops, and four times faster on smartphones.These results demonstrate that ACT SmartWi-Fi®, powered by Aprecomm's advanced AI, is already transforming subscribers' in-home Wi-Fi experiences. BENGALURU, India, March 2, 2025 /PRNewswire/ -- ACT Fibernet, one of India's leading internet service providers, is excited to share early results of its ACT SmartWi-Fi® launch, powered by its proprietary router OS, ACT Zippy. Developed in partnership with Aprecomm, this cutting-edge AI technology has demonstrated its ability to deliver a superior Wi-Fi experience, resulting in significantly higher Wi-Fi performance across all device types and fulfilling the company's promise to transform in-home connectivity for its customers. During the initial launch stages across 250,000 homes over 15 days, ACT SmartWi-Fi® users experienced an average of three times higher speeds delivered to all devices than in homes without the new smart Wi-Fi service. Specific devices showcased even more impressive gains -- Smart TVs saw speeds improve by two times, laptops by three times, and smartphones by four times. Additionally, thanks to AI-powered intelligent optimization, over 80% of Smart TVs, over 70% of laptops, and over 60% of mobile devices were successfully steered to optimal Wi-Fi channels, ensuring a more reliable and higher-performing internet experience and resolving issues such as interference and congestion before they could impact the end user. "We are thrilled to see the transformative impact of ACT SmartWi-Fi® on our customers' digital lives," said Ravi Karthik, Chief Marketing and Customer Experience Officer of ACT Fibernet. "Our initial launch data validates our commitment to delivering on our promise -- ensuring a significantly superior online experience for our customers. Whether streaming on a Smart TV, working on a laptop, or browsing on a mobile device, ACT is redefining what high-performing internet looks like in Indian homes." ACT Fibernet's partner, Aprecomm, also expressed excitement about the results: "The partnership has enabled us to push the boundaries of what's possible with in-home Wi-Fi," said Pramod Gummaraj, Founder & CEO of Aprecomm. "Our agentic AI solution, which currently enables ACT SmartWi-Fi®, works to optimize for every device and application to enable a superior Wi-Fi experience. This delivers, among other benefits, improved speed, reduced latency, and enhanced reliability. We're proud to be part of this journey to enhance connectivity for millions of users." ACT SmartWi-Fi®, powered by Aprecomm's agentic AI solution, proactively scans and monitors in-home Wi-Fi, identifying potential issues, such as congestion and interference, and optimizes the experience in real-time through features like channel switching and band steering. This proprietary algorithm captures more than 15 parameters in real-time, calculating a Wi-Fi quality of experience score for each device and continuously optimizes to ensure enhanced experience across all devices, applications, and corners of the home, 24/7. ACT Fibernet continues to lead the way in revolutionizing internet services in India, with ACT SmartWi-Fi® setting a new benchmark for in-home Wi-Fi performance. The company remains committed to leveraging cutting-edge technology to empower its customers with seamless, high-speed connectivity for all their digital needs. About ACT Fibernet ACT Fibernet is one of India's largest wired ISPs, headquartered in Bengaluru, with operations in 30+ cities and serving 2.3 million customers. Known for its reliable and high-speed internet connections, ACT Fibernet caters to a diverse range of customer needs. With a strong focus on customer satisfaction, ACT Fibernet provides excellent customer support and a seamless user experience. The company offers a wide range of plans to suit various budgets and usage requirements. For more information, please visit www.actcorp.in. Press contact Genishka Chouhan genishka@value360india.com +91 7742855997 About Aprecomm Aprecomm harnesses the power of AI to provide a unique applications suite that enables service providers to create self-optimizing and self-healing broadband networks. Our quality-of-experience engine monitors and optimizes Wi-Fi performance to ensure consumers enjoy the best possible internet experience. At the same time, our cloud-based support applications leverage real-time data to predict and resolve customer service issues before they happen, saving providers time and money. Aprecomm manages over 7 million home and business locations, partnering with more than 45 service providers worldwide. Together, we are making intuitive networks a reality. Follow Aprecomm on LinkedIn here. #IntuitiveNetworks #BringingJoyToOnline Visit www.aprecomm.ai to discover more. Press contact corporatecomms@aprecomm.ai Logo: https://mma.prnewswire.com/media/2502247/5193486/Aprecomm_Logo.jpg Logo: https://mma.prnewswire.com/media/2631318/ACT_Fibernet_logo.jpg View original content to download multimedia:https://www.prnewswire.com/news-releases/act-fibernets-act-smartwi-fi-delivers-breakthrough-customer-experience-improvements-early-results-show-better-wi-fi-performance-across-all-connected-devices-302389478.html SOURCE Aprecomm Market News and Data brought to you by Benzinga APIs
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ACT Fibernet Improves User Experience with ACT SmartWi-Fi
ACT had partnered with Zippy to develop this AI (artificial intelligence) technology for delivering a superior Wi-Fi experience to its customers. ACT Fibernet, one of the major non-telco internet service providers (ISPs) in India recently said that it has improved customers' experience with the ACT SmartWi-Fi. The service is powered by its own router OS called ACT Zippy. ACT had partnered with Zippy to develop this AI (artificial intelligence) technology for delivering a superior Wi-Fi experience to its customers. ACT said that it has been able to improve its customers' broadband experience with this new service across all kinds of devices. A Wi-Fi network doesn't only connects smartphones to the web, but also many IoT (Internet of Things) products such as Smart TVs, fridges, smart speakers, laptops, and more. Read More - Jio AirFiber Plans Under Rs 1000 ACT SmartWi-Fi users saw three times higher speeds (in the first 15 days of launch across 2,50,000 homes) delivered to all the devices than homes where this technology was not used. This clearly demonstrates that the service is improving the customers internet journey by a signficant margin. This technology from ACT was able to route the devices to the optimal Wi-Fi channels quickly for a smoother experience for the users. This means less interference and a more reliable experieince for the end user. Read More - TRAI Suggests a Cap on Broadband Tariffs for PM-WANI Growth In a release, ACT said, "This proprietary algorithm captures more than 15 parameters in real-time, calculating a Wi-Fi quality of experience score for each device and continuously optimizes to ensure enhanced experience across all devices, applications, and corners of the home, 24/7."
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ACT Fibernet, a leading Indian ISP, reports significant improvements in Wi-Fi performance across various devices with its new AI-powered ACT SmartWi-Fi service, developed in partnership with Aprecomm.
ACT Fibernet, one of India's leading internet service providers, has introduced ACT SmartWi-Fi®, an AI-powered solution designed to revolutionize home internet experiences. Developed in partnership with Aprecomm, this innovative service has shown promising results in its initial launch across 250,000 homes 1.
Early data from the 15-day launch period reveals substantial enhancements in Wi-Fi performance:
The ACT SmartWi-Fi® service, powered by Aprecomm's advanced AI technology, actively optimizes the Wi-Fi experience:
This intelligent routing significantly reduces interference and congestion, resulting in a more reliable and high-performing internet experience for users.
ACT SmartWi-Fi® is built on ACT's proprietary router OS, ACT Zippy. The system employs a sophisticated algorithm that:
Ravi Karthik, Chief Marketing and Customer Experience Officer of ACT Fibernet, expressed enthusiasm about the transformative impact of ACT SmartWi-Fi® on customers' digital lives. He emphasized the service's ability to deliver a superior online experience across various devices and activities 1.
Pramod Gummaraj, Founder & CEO of Aprecomm, highlighted the partnership's role in pushing the boundaries of in-home Wi-Fi capabilities. He noted that their agentic AI solution optimizes for every device and application, resulting in improved speed, reduced latency, and enhanced reliability 1.
This development represents a significant step forward in the Indian ISP market, showcasing the potential of AI to enhance home internet experiences. As more households rely on multiple connected devices for work, entertainment, and daily tasks, solutions like ACT SmartWi-Fi® could become increasingly crucial in meeting growing bandwidth and performance demands.
The success of this AI-powered service may also inspire other ISPs to invest in similar technologies, potentially leading to a new standard in home internet optimization across the industry.
Kloud9, an alternative telecom network provider, has partnered with Aprecomm to improve customer experience and network performance. This collaboration aims to transform the online experience for users and expand Aprecomm's broadband device ecosystem.
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Aprecomm, an AI-powered network optimization company, gains traction in Brazil through partnerships with IPNET and Petcom, while also collaborating with Qualcomm to enhance its Application Awareness & Prioritization engine.
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CommScope's RUCKUS Networks introduces AI-powered Wi-Fi 7 solutions and partners with Nokia for optical LAN integration, aiming to revolutionize enterprise networking with enhanced automation and efficiency.
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Major telecom providers are leveraging AI and cloud technologies to optimize network operations, improve service delivery, and meet evolving customer expectations in an increasingly complex market.
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Cisco introduces new AI-driven networking solutions at Mobile World Congress 2025, aimed at helping service providers deliver enhanced AI-connected experiences and monetize their infrastructure in the age of AI.
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