Capgemini Completes $3.3 Billion Acquisition of WNS, Aiming to Lead in AI-Driven Intelligent Operations

Reviewed byNidhi Govil

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French tech giant Capgemini has finalized its $3.3 billion acquisition of WNS, a US-based Indian-heritage BPO firm. This strategic move aims to create a global leader in Intelligent Operations, leveraging agentic AI to transform end-to-end business processes.

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Capgemini's Strategic Acquisition of WNS

French technology giant Capgemini has successfully completed its acquisition of WNS, a US-based Indian-heritage business process outsourcing (BPO) firm, for $3.3 billion

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. This significant transaction, one of the largest in the global technology services sector, marks a pivotal moment in Capgemini's strategy to expand its AI tool offerings and create a global leader in Intelligent Operations

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Deal Structure and Financial Implications

The acquisition was structured as a cash transaction, with Capgemini paying $76.50 per WNS share

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. To finance this deal, Capgemini issued a €4.0 billion bond in September 2025, which will also help refinance its financial debt and support general corporate purposes

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. WNS will be consolidated into Capgemini's accounts as of October 17, 2025

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Strategic Vision: Leveraging AI for Business Transformation

Capgemini's CEO, Aiman Ezzat, emphasized the strategic importance of this acquisition, stating, "We can now move forward in building together a global leader in Intelligent Operations"

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. The company aims to capture clients' investments in agentic AI to transform end-to-end business processes

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. This move is expected to enhance Capgemini's capabilities in delivering efficiency and agility through hyper-automation for superior business outcomes

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Projected Synergies and Growth

The acquisition is anticipated to boost Capgemini's earnings relatively quickly. The company projects revenue synergies between €100-140 million and an annual pretax run rate for cost and operating model synergies of between €50 million and €70 million by the end of 2027

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. These projections underscore the potential for significant growth and operational efficiencies resulting from the merger.

Capgemini's Expansion Strategy

This acquisition is part of Capgemini's broader expansion strategy. The company, which is Europe's second-biggest IT services company by value after Accenture, has been on an acquisition spree. Recent acquisitions include Cloud4C, a managed cloud services provider, and Delta Capita, specializing in financial crime compliance services

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. These strategic moves demonstrate Capgemini's commitment to enhancing its service offerings and global presence.

Impact on Workforce and Operations

Capgemini, with a global workforce of 350,000 employees, currently employs around 175,000 people in India. The company has announced plans to recruit between 40,000 and 45,000 employees in India this year, indicating its continued focus on expanding its operations in the country

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. The integration of WNS is expected to further strengthen Capgemini's capabilities and market position in the era of generative and agentic AI.

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