EXL Launches Enterprise AI Platform with NVIDIA to Accelerate Generative AI Development

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EXL introduces its Enterprise AI Platform, developed with NVIDIA AI software, to streamline the integration of generative AI solutions into client workflows, featuring specialized tools for insurance, document processing, and legacy code modernization.

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EXL Unveils Enterprise AI Platform for Rapid Generative AI Integration

EXL [NASDAQ: EXLS], a leading data analytics and digital operations company, has announced the launch of its Enterprise AI Platform, a new technology hub designed to accelerate the development and integration of generative AI (GenAI) solutions into client workflows 12. This innovative platform, developed on NVIDIA's AI Enterprise software, aims to address the challenges businesses face in extracting maximum value from GenAI technologies.

Platform Capabilities and Initial Offerings

The EXL Enterprise AI Platform is built to support the rapid deployment of specialized industry solutions that can transform enterprise workflows. It not only facilitates the creation of new solutions but also enables their seamless integration into client ecosystems through EXL's robust data, AI tooling, and engineering capabilities 1.

The platform's initial offerings include:

  1. EXL Insurance Large Language Model (LLM)
  2. XTRAKTO: An intelligent document processing solution
  3. Smart Agent Assist: A solution using advanced data and AI technologies to transform contact center operations
  4. Code Harborâ„¢: A GenAI-powered coding solution for modernizing legacy applications to current programming languages 12

Addressing Key Challenges in GenAI Adoption

Anand "Andy" Logani, EXL's executive vice president and chief digital officer, highlighted the platform's focus on balancing cost, accuracy, and latency – the primary challenges enterprises face when implementing GenAI solutions. He emphasized that businesses require "accurate, fast, reliable solutions with a modular architecture that can be implemented cost-effectively and continue to update as technology evolves" 1.

Collaboration with NVIDIA

The EXL Enterprise AI Platform leverages NVIDIA AI models and NVIDIA AI Enterprise software, including the NVIDIA NeMo framework and NVIDIA NIM microservices. This collaboration allows for rapid customization and deployment of solutions across various industries, geographies, and languages 12.

John Fanelli, vice president of Enterprise Software at NVIDIA, commented on the partnership, stating that "With NVIDIA AI Enterprise software, the EXL Enterprise AI Platform helps enable businesses to rapidly develop and deploy custom generative AI solutions for industry-specific use cases, code and languages as their needs evolve" 1.

Integration with Existing EXL Platforms

EXL is also integrating NVIDIA NIM microservices into its Enterprise AI Platform to enhance existing EXL platforms, including:

  1. Medconnection: Supporting insurance claims and medical underwriting claims processing
  2. LifePROâ„¢ digital suite: An insurance underwriting automation tool 12

Impact on EXL's Business Strategy

This launch aligns with EXL's strategy of partnering with clients using a data and AI-led approach to reinvent business models, drive better business outcomes, and unlock growth with speed. The company, founded in 1999, now employs over 55,000 people across six continents and serves various industries, including insurance, healthcare, banking and financial services, media, and retail 12.

As EXL continues to innovate in the AI space, it remains cautious about forward-looking statements, acknowledging the uncertainties and factors that could affect its financial results and operations 12. The success of the Enterprise AI Platform could significantly impact EXL's position in the competitive landscape of AI-driven business solutions.

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