GOG Admits AI Banner Was Published By Mistake, Defends Use of AI Tools for Game Preservation

2 Sources

Share

GOG confirmed its New Year Sale banner was created using AI tools, but the digital PC gaming storefront says it was never meant to go live. The retro game store told paying patrons in a private Discord that the work-in-progress asset mistakenly appeared on the storefront, sparking controversy among gamers. GOG defended its use of AI, citing limited resources and its mission to preserve classic games.

GOG Confirms New Year Sale Banner Created Using AI Tools

GOG has admitted that its New Year Sale banner was created using AI tools after the image sparked controversy among gamers last week. The digital PC gaming storefront, known for selling classic and hard-to-find PC titles, found itself at the center of online backlash when users identified telltale signs of AI generation in the promotional artwork

1

. What typically enjoys positive sentiment from the gaming community quickly became a flashpoint in the ongoing debate about AI-generated content in creative industries.

In a message posted to the GOG Patron Discord server on February 2, a GOG representative confirmed the banner was "made with the help of AI tools" but insisted it was a work-in-progress asset that should never have been published

2

. The GOG Patrons program, which costs $5 a month, gives supporters access to a private Discord community where they can help guide the store's future and receive credit for game preservation efforts.

Quality-Control Failures Led to Accidental Publication

GOG employee Arthur Slay, believed to be marketing employee Arthur Dejardin, addressed the situation directly with paying patrons. "This banner was a work-in-progress asset that we mistakenly allowed to be displayed on the storefront. This shouldn't have happened," Arthur wrote in the Discord message

1

. The company acknowledged failing on two critical levels: quality-control of the asset that appeared on the front page, and the speed of their response once the error was noticed.

The admission came after GOG initially declined to comment on January 30, telling Kotaku via email that it was "unable to comment publicly on our internal processes or tools"

2

. The company's eventual transparency with its patron community suggests a strategic choice to address the issue with its most dedicated supporters first, though this approach raises questions about why similar candor wasn't extended to the broader public immediately.

Small Team Defends AI Use for Game Preservation Mission

GOG defended its exploration of AI technology by emphasizing its limited resources compared to industry giants. "We don't have the infinite resources of the industry giants. We're a dedicated, but small team, working our asses off every day for game preservation," Arthur explained in the Discord post

1

. The company framed AI tools as a way to expand capabilities without expanding headcount, allowing them to continue their mission of bringing DRM-free games back to life.

Arthur acknowledged the sensitivity surrounding AI use, stating "We hear your disappointment with the use of this technology, and see that it's a sensitive topic for many of you"

2

. The company positioned AI experimentation as part of its broader approach to testing various technologies since its founding, with some experiments proving successful and others, like this AI banner, falling short. From the sound of it, GOG uses AI for image mockups as part of its workflow, though this particular creation accidentally went live.

What This Means for GOG and the Gaming Industry

The controversy highlights the tension between operational efficiency and creative authenticity that many companies face when adopting AI tools. For GOG, a store built on preserving gaming history and maintaining goodwill with retro gaming enthusiasts, the online backlash represents a potential threat to its carefully cultivated reputation. The company's emphasis on being a small team with limited resources may resonate with some supporters, but it also raises questions about whether cost-cutting through AI comes at the expense of the quality gamers expect.

Looking ahead, this incident will likely influence how GOG and similar companies communicate about AI use in their operations. The initial reluctance to confirm AI involvement, followed by a private explanation to paying patrons, suggests companies are still navigating the reputational risks of AI adoption. As AI tools become more prevalent in game marketing and development, gamers will be watching closely to see whether companies can balance efficiency gains with maintaining the human creativity and quality control that define their brands.

Today's Top Stories

TheOutpost.ai

Your Daily Dose of Curated AI News

Don’t drown in AI news. We cut through the noise - filtering, ranking and summarizing the most important AI news, breakthroughs and research daily. Spend less time searching for the latest in AI and get straight to action.

© 2026 Triveous Technologies Private Limited
Instagram logo
LinkedIn logo