iFixit launches FixBot AI assistant to guide users through DIY repairs with camera recognition

Reviewed byNidhi Govil

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iFixit has released a new mobile app featuring FixBot, an AI-powered chatbot trained on 125,000 repair guides. The virtual technician can identify broken devices through photos, diagnose problems, and walk users through fixes for everything from smartphones to cars. Currently free, the app will introduce a $4.99/month paid tier with expanded features.

iFixit Introduces AI-Powered Repair Assistant

iFixit has launched its new app for iOS and Android, bringing AI repair capabilities directly to users' mobile devices

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. At the heart of iFixit's new app sits FixBot, an AI-powered chatbot designed to function as a virtual technician that helps diagnose device issues and guides users through complex repairs

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. The app provides mobile access to repair manuals and instructions for more than 125,000 devices cataloged in iFixit's extensive library of repair guides

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Source: 9to5Mac

Source: 9to5Mac

CEO Kyle Wiens explains the assistant's approach: "You tell it what's happening: your phone dies at 30 percent, your washing machine won't drain, your mower sputters and stalls. It asks follow-up questions. It eliminates possibilities. It thinks out loud with you, the way a master technician would, until the diagnosis clicks into place"

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Computer Vision Engine Identifies Broken Hardware

What sets FixBot apart is its computer vision engine that can recognize devices from photos. Users can simply snap a picture of their broken espresso machine, non-working iPod, or flat tire on a 1986 Volvo station wagon, and the system will identify the model and provide relevant repair instructions

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. This visual recognition eliminates the need to manually search through thousands of repair guides, making DIY repairs more accessible to those who lack confidence to get started

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The AI-powered chatbot is voice-enabled, allowing users to interact hands-free when they're deep into a repair job

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. Users can describe problems via text or voice, and even upload photos of malfunctioning gadget interiors for FixBot to help identify components

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Source: PCWorld

Source: PCWorld

Trained on Specialized Data to Reduce AI Hallucinations

Unlike generative AI tools like ChatGPT trained on broad knowledge, FixBot pulls answers specifically from iFixit's repair guides, cache of PDF manuals, and user forums

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. The company says this focused training reduces the risk of AI hallucinations, as the system shows users the schematics it's referencing to ensure they don't order wrong replacement parts

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Wiens detailed the technical infrastructure: "We spent over a year building a custom retrieval system that searches our entire library in seconds. And an evaluation harness that tests FixBot against thousands of real repair questions, so we catch the bad answers before you do"

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. FixBot represents a fusion of a dozen different AI models from multiple players in the generative AI space

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For devices without dedicated iFixit guides, the bot will search manufacturer docs, targeted web searches, and information from similar models, though users receive warnings about information pulled from external sources

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Phone Battery Health Monitoring and Predictive Maintenance

Beyond troubleshooting, the app monitors phone battery health in real time. While most modern phones include built-in battery health scores, iFixit's unique feature predicts future battery degradation, helping users plan replacement parts ahead of time

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. The tool tracks when a phone was first used and compares current capacity versus total rated capacity to measure battery health

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Source: Engadget

Source: Engadget

"We want to demystify batteries for people," Wiens told reporters. "It should be like an oil change, you know when you'll need to replace it and plan on regular maintenance"

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. The feature faces accuracy challenges since Apple doesn't make its data available via API and Samsung reserves its software for service centers, but iFixit promises basic health explanations

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Paid Subscription Model Coming Soon

FixBot launches free to use, but iFixit plans to introduce access limits for free users eventually

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. A paid subscription tier priced at $4.99 per month or $50 per year will offer voice controls, document uploads, and unlimited access

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. The app also allows users to purchase tools and replacement parts directly, with most links directing to the iFixit shop

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This isn't iFixit's first attempt at an App Store presence. The company launched an iPhone app in 2011 but was banned years later for publishing teardowns of an Apple TV developer unit

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. Wiens' personal developer account remains blocked, but the company has assured Apple it still intends to teach people how to open consumer gadgets

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. For users tackling hardware repairs on everything from electronics to cars and appliances, FixBot offers step-by-step guidance that could transform anxiety-inducing DIY projects into manageable tasks

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