IBM will triple entry-level hiring in 2026 for jobs 'we're being told AI can do'

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IBM is tripling entry-level hiring in the U.S. in 2026, bucking industry trends of AI-driven layoffs. The company is redefining these roles to focus on human judgment and customer interaction rather than tasks AI can automate. This strategy aims to build a talent pipeline for future leadership while leveraging younger workers' AI fluency.

IBM Hiring Surge Challenges AI Job Displacement Narrative

While much of corporate America grapples with AI-driven workforce reductions, IBM is charting a different course. The hardware giant plans to triple entry-level hiring in the U.S. in 2026, a bold move announced by Nickle LaMoreaux, IBM's chief human resources officer, at Charter's Leading With AI Summit

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. "And yes, it's for all these jobs that we're being told AI can do," LaMoreaux stated, directly addressing concerns about automation eliminating opportunities for new graduates

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. The expansion will affect departments across the board, though IBM declined to disclose specific hiring figures

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Source: diginomica

Source: diginomica

Redefining Entry-Level Jobs for the AI Era

IBM isn't simply restoring old hiring practices. The company acknowledges that AI jobs have fundamentally changed what entry-level roles look like. LaMoreaux explained that she overhauled job descriptions to shift focus away from tasks prone to automation, like coding, toward human-centric skills such as engaging with customers

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. "The entry-level jobs that you had two to three years ago, AI can do most of them," she told attendees at the Charter AI Summit

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. Junior software developers now spend less time on routine coding and more time working with customers to define project requirements

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. In HR departments, entry-level staffers intervene when chatbots fall short, correcting output and talking to managers rather than fielding every question themselves

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. These workers essentially become middle managers, acting as intermediaries between AI systems and higher-level decision makers

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Source: ET

Source: ET

Building a Talent Pipeline Against Industry Trends

The strategic reasoning behind IBM's workforce strategy centers on long-term value over short-term cost savings. LaMoreaux argued that slashing early-career recruitment creates a future scarcity of mid-level managers and experienced workers

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. Without internal development, companies must poach talent from competitors at roughly a 30% premium, and these external hires typically take longer to acclimate to company culture and systems

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. IBM CEO Arvind Krishna reinforced this commitment in an October interview with CNN, stating, "I expect we are probably going to hire more people out of college over the next 12 months than we have in the past few years"

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. This represents a notable shift for IBM, which cut about 1% of its 270,000-person workforce in 2025 driven by business demand

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Source: PYMNTS

Source: PYMNTS

AI's Impact on the Job Market Remains Uncertain

The move comes as anxiety grows about AI and workforce transformation. An MIT study in 2025 estimated that 11.7% of jobs could already be automated by AI

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. Anthropic CEO Dario Amodei warned that up to half of entry-level jobs may vanish by 2030, while Microsoft's head of AI suggested white-collar jobs could disappear in less than two years

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. A Korn Ferry report found that one-third of companies plan to replace entry-level roles with AI

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. However, some executives view younger workers' AI fluency as a competitive advantage. Melanie Rosenwasser, chief people officer at Dropbox, described their proficiency at the Leading with AI summit: "It's like they're biking in the Tour de France and the rest of us still have training wheels"

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. Dropbox is expanding its internship and graduate training programs by 25% to capitalize on this AI nativism . An EY survey of 240 financial services CEOs found that 60% said AI investment would lead to maintaining or increasing headcount, while 28% expected workforce reductions

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. LaMoreaux believes companies that invest in entry-level talent now will be best positioned for success: "The companies three to five years from now that are going to be the most successful are those companies that doubled down on entry-level hiring in this environment"

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. As 2026 unfolds, IBM's approach offers a test case for whether human judgment and customer interaction tasks remain essential in an increasingly automated workplace.

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