Infosys Launches Agentic AI Foundry to Accelerate Enterprise AI Adoption

Infosys Launches Agentic AI Foundry to Boost Enterprise AI Adoption | AIM

The foundry will help businesses build and deploy AI agents quickly and responsibly, focusing on real-world use and long-term innovation. Infosys today launched the Agentic AI Foundry, a new solution under its Infosys Topaz suite. The foundry is aimed at helping businesses build and deploy AI agents quickly and responsibly, with a focus on real-world use and long-term innovation. The Agentic AI Foundry is designed to make it easier for companies to use AI across different parts of their operations -- from customer service to finance and IT -- by offering pre-built AI tools that can be customised and scaled. These AI agents can be used on in-house systems or third-party platforms, offering flexibility and faster deployment. In simple terms, the foundry helps businesses get started with AI and scale it safely, without being locked into specific technologies. Infosys says it will help companies make faster decisions, offer better customer experiences, and improve efficiency. "Infosys Agentic AI Foundry is a game-changer in enterprise transformation, providing a clear, ethical, and future-ready pathway to harness AI's full potential. By seamlessly integrating AI agents across ecosystems, we are enabling businesses to innovate faster, operate smarter, and lead with purpose in an evolving digital world, " Balakrishna DR (Bali), executive vice president, global services head, AI and industry verticals, Infosys, said. Infosys has already used the foundry internally. For example, its finance team uses AI agents to automate invoice processing, improving productivity by over 50% and cutting costs. For clients, the results have been equally strong -- support times were cut by 50% and customer satisfaction went up by 24% at a tech company that used Infosys' deep research agent. Another service firm automated its financial audits, improving accuracy and speeding up document checks.Phil Fersht, CEO and chief analyst at HFS Research, commented, "The line between human capabilities and AI-powered software is rapidly blurring and its impact on IT and business services is going to be profound."

Infosys, Google Cloud Launch 200+ Enterprise AI Agents on Topaz | AIM

The agents are designed for enterprise operations by handling complex workflows and enabling multi-agent systems at scale. Infosys has launched over 200 enterprise AI agents as part of its Infosys Topaz AI offerings in partnership with Google Cloud's Vertex AI platform. The agents are designed for enterprise operations by handling complex workflows and enabling multi-agent systems at scale. These AI agents are built for use across sectors such as healthcare, finance, retail, telecom, manufacturing, and agriculture. They incorporate capabilities including secure communication, autonomous decision-making, multimodal data handling, and data extraction to convert raw information into insights. "The development of more than 200 enterprise AI agents marks a milestone in our continued efforts to innovate and lead in the enterprise AI space," said Balakrishna D. R. (Bali), executive VP, global services head, AI and industry verticals, Infosys. "With Infosys Topaz AI offerings and Google Cloud's advanced AI frameworks, we are enhancing Human+AI collaboration and unlocking new levels of efficiency and precision across industries." In real-world scenarios, the AI agents perform tasks such as monitoring real-time network capacity, managing accounts payable and receivable, and predicting demand in manufacturing supply chains. For instance, a monitoring agent tracks network usage and issues alerts, reducing downtime and optimising resources. A finance agent ensures accurate reporting and cash flow, while a forecasting agent predicts parts demand and adjusts production accordingly. Victor Morales, VP of GSI and consulting partnerships, Google Cloud, said "Infosys' enterprise AI agents, built on Google Cloud's Vertex AI platform, can enable businesses to improve complex workflows and support multi-agent operations at scale." This comes just after Infosys launched the Agentic AI Foundry, a new solution under its Infosys Topaz suite. The foundry is aimed at helping businesses build and deploy AI agents quickly and responsibly, with a focus on real-world use and long-term innovation. In its Q4 FY25 earnings call, CEO Salil Parekh, showed confidence in generative AI. He stated that Infosys believes it holds a leading position in AI agents, having developed over 200 AI agents and currently working on more than 400 AI projects for its clients.

Infosys Launches Agentic AI Foundry, Part of Infosys Topaz™, to Accelerate Enterprise AI Journey

(NSE, BSE, NYSE: INFY), a global leader in next-generation digital services and consulting, today announced the launch of Infosys Agentic AI Foundry, a comprehensive solution designed to accelerate the development and deployment of reliable production-grade AI agents. The Agentic AI Foundry, part of Infosys TopazTM, provides enterprises a strategic roadmap to adopt AI agents responsibly and ethically, while ensuring a future-ready architecture that accommodates advancements in AI technology. It enables seamless integration of AI agents across business, operations, and IT ecosystems, driving faster decisions, improved customer experiences, and higher operational efficiency. Infosys Agentic AI Foundry brings together a comprehensive collection of reusable components, including a growing repository of pre-built horizontal and vertical agents, that will enable organizations to discover, shortlist, develop, deploy, monitor, and measure effectively. Enterprises will be able to integrate these agents into any in-house or third-party platforms, ensuring accelerated implementation of AI solutions. The also allows organizations to build agents and customize pre-built agents to be adopted in their enterprise context. With an open architecture that avoids technology lock-in, the Foundry provides a clear and ethical pathway for enterprises to adopt AI while staying future-ready for advancements in the field. Additionally, its interoperability and cost-efficiency make it a sustainable investment for enterprises looking to scale their AI capabilities responsibly. Infosys Agentic AI Foundry will aim to transform enterprises across industries, enabling them to take business critical decisions and helping them increase productivity exponentially. For a technology major, Infosys deployed a continuous learningthat delivers comprehensive product insights in seconds, reducing support resolution times by up to 50 percent and enhancing CSAT by 24 percent. Similarly, for a leading service company, the AI agents automated complex audit processes, including transaction sampling, document collection and review, enhancing financial record integrity. Infosys is embodying its AI-first approach by integrating Agentic AI into its own operations to drive efficiency, innovation, and cost-effectiveness. For example, the deployment of a solution within its finance team has streamlined processes by improving productivity by over 50 percent along with delivering significant cost savings and operational efficiency. Phil Fersht, Chief Executive Officer and Chief Analyst, HFS Research, said, "The line between human capabilities and AI-powered software is rapidly blurring and its impact on IT and business services is going to be profound. Infosys' approach to Agentic AI is a critical move to support enterprises under increasing pressure to embed these capabilities into their employee and customer experiences." Balakrishna D. R. (Bali), Executive Vice President, Global Services Head, AI and Industry Verticals, Infosys, said, "At Infosys, we believe the future of innovation lies in harnessing the power of AI responsibly and effectively. Infosys Agentic AI Foundry is a game-changer in enterprise transformation, providing a clear, ethical, and future-ready pathway to harness AI's full potential. By seamlessly integrating AI agents across ecosystems, we are enabling businesses to innovate faster, operate smarter, and lead with purpose in an evolving digital world."