LG Corp. CEO Outlines Vision for 2025: Embracing AI and Innovation

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On Thu, 19 Dec, 8:04 AM UTC

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LG Corp. Chairman and CEO Kwang Mo Koo delivers a New Year address to 270,000 global employees, emphasizing the company's commitment to innovation, AI integration, and customer-centric values for 2025.

LG Corp's Vision for 2025: Embracing Innovation and AI

LG Corp. Chairman and CEO Kwang Mo Koo has set the tone for the company's direction in 2025 through his annual New Year's address to approximately 270,000 global employees. Delivered via video email on December 19, 2024, the message emphasized LG's commitment to innovation, customer value, and technological advancement 12.

Continuing a Tradition of Innovation

Koo highlighted LG's longstanding "DNA of challenge and change," tracing it back to the company's founding principles. He reminded employees of LG's history of firsts and bests, including:

  • Korea's first cosmetics in 1947
  • The world's first 55-inch OLED TV in 2011
  • The world's first wireless OLED TV in 2023
  • Global leadership in ABS market share since 2007 1

This legacy of innovation, Koo stressed, has been crucial in establishing LG as a leader in various industries and will continue to drive the company's future endeavors.

Focus on Customer Value and AI Integration

The CEO emphasized the importance of creating "distinguished customer value" as a core principle for LG's future success. Koo acknowledged the challenges and potential fears associated with innovation but encouraged employees to push forward, stating:

"Creating distinguished value for customers is no easy task. It requires stepping away from familiar ways, and it comes with worries and fear of failure. But just as what feels familiar today was once an innovation, we haven't stopped at failure or settled for past successes. Instead, we've continued to challenge and drive change." 2

AI and Smart Solutions at the Forefront

Looking ahead to 2025, Koo outlined a vision where AI and smart solutions play a central role in enhancing customer experiences:

"From AI and smart solutions that enhance the value of customers' time and enable them to unleash their infinite potential, along with biotech and cleantech that create a healthy life and a clean planet, innovative ideas taking root across our organization will blossom into smile-worthy values for our future customers." 1

The company aims to integrate AI and robotics seamlessly into daily life, allowing people to focus on meaningful pursuits. This vision extends to healthcare solutions and innovative medicines, reflecting LG's commitment to improving quality of life through technology 2.

Commitment to Sustainability and Health

LG's future plans also encompass a strong focus on sustainability and health. The company's initiatives in biotech and cleantech underscore its dedication to creating "a healthy life and a clean planet." This aligns with global trends towards environmentally conscious and health-oriented technologies 12.

A Call to Action for Employees

Koo concluded his address by rallying employees to embrace the company's spirit of innovation and customer commitment:

"Together, let's shape a future where LG is a name people can't imagine living without by staying true to our spirit of innovation and commitment to our customers." 2

This call to action sets the stage for LG's ambitious plans in 2025, positioning the company to continue its legacy of technological leadership and customer-centric innovation.

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