Modern Treasury Launches AI Platform to Revolutionize Enterprise Payment Operations

Modern Treasury rolls out AI platform

This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author. Built on the company's industry-leading Payment Ops infrastructure, Modern Treasury AI blends a context-aware agent with a powerful, real-time workspace. Together, they set a new standard in how businesses manage payment operations, transitioning from manual, reactive processes to proactive, intelligent workflows. "AI is only as good as the data, and Modern Treasury is uniquely positioned to deliver the first AI capabilities with relevant payments context," said Sam Aarons, co-founder and CTO of Modern Treasury. "We see the full payment lifecycle. We see the metadata, the reconciliation logic, the exceptions, and the outcomes. No one else has a contextualized dataset of trillions of datapoints on enterprise payments or the expertise in navigating them. Modern Treasury has the deepest, real-world understanding of how payments work, and that data foundation allows us to offer a powerful new experience for users." Modern Treasury AI The AI Agent is the first enterprise-grade Agent that understands payments. When combined with the Workspace, a canvas for payment teams and the AI Agent to operate in, they create a new model for how companies manage payment workflows, streamlining operations from insight to execution to issue resolution. The First AI Agent That Understands Payments The AI Agent is specifically designed to meet the unique needs of payment operations. Unlike generic large language models or probabilistic AI tools, the AI Agent is auditable by design and delivers verifiable, rapid results built on existing connectivity and a deep understanding of how enterprise payment systems and workflows work. The AI Agent responds in real-time to operational queries in plain language, such as: What was my average daily cash balance in this account last month? Could you please assist me in answering a customer's question about their payment status? How many reconciliation items have been open for over 30 days? Summarize fees by payment processor for Q1. Notify me if any duplicate payments are charged. Key features include: AI That Respects Rules and Roles: Operates in accordance with security and compliance requirements. The AI Agent only takes action when it's approved to do so and will never let third-party model providers train on your data. With built-in permissions for each tool and user, as well as configurable human-in-the-loop approvals, you can ensure oversight and control. Purpose-Built Intelligence: Combines the bespoke knowledge of your company with Modern Treasury's payments expertise. The AI Agent draws from your institutional knowledge, including past transactions, fee structures, and system logic. It's built on Modern Treasury's real-world expertise, shaped by insights from trillions of data points in payment volume across various rails, customers, and edge cases. Seamless Execution: Provides instant access to payment data, insights, and automation with a simple ask. Kick off work with a simple prompt or jumpstart tasks using pre-built templates. Workspace: A Smarter Way to Run Payment Operations Smarter, faster payment operations start with Workspace. Modern Treasury connects to all of your bank, ERP, and processor data, so your team can manage everything in real-time, right where the work happens. Proactive Monitoring: Catch issues before they happen. AI-powered monitoring continuously scans for anomalies, including duplicate payments, missing files, delays, and unexpected fees, alerting your team before issues escalate. Automate Workflows in One Place: Create and manage workflows for recurring tasks, and track progress across teams and tools -- all from one place with both individual and managerial views. No code needed. No more jumping between systems. Work Smarter, Together: Collaborate seamlessly with built-in commenting, task assignments, and AI-powered support. The AI Agent acts as an extension of your team, answering questions, surfacing insights, and helping resolve issues quickly. Centralized communication and AI-driven workflows keep teams aligned and efficient. Institutional Knowledge at Your Fingertips: Combine your company's standard operating procedures, business logic, and fee structures with Modern Treasury's payments expertise to create a central knowledge base. "The AI Agent and Workspace are a major step forward in how modern companies run payments, transforming how and where work gets done," said Dimitri Dadiomov, CEO and co-founder of Modern Treasury. "Teams have been reactive for too long, addressing issues only after they disrupt the business. These tools shift that paradigm so that organizations can manage payment ops proactively, with speed, intelligence, and control." Outcomes That Matter Customers like Alegeus, Parafin, and Settle are using the AI Agent and Workspace to enhance the way their teams monitor and manage payments, enabling them to move faster and execute with confidence. "Modern Treasury's AI is going to transform our daily work and save us a lot of time. We're excited to find patterns in our accounts, set up smarter rules, automate tasks, and easily share insights across the team. Using AI to scale data and processes will allow us to focus on strategic work," said Elizabeth Dobbs, VP of Financial Operations at Alegeus.

Modern Treasury Debuts AI Platform for B2B Payments | PYMNTS.com

Modern Treasury has introduced what it calls the first artificial intelligence (AI) platform purpose-built for enterprise payments. Modern Treasury AI, announced by the payments operation platform Thursday (May 1), features an artificial intelligence (AI) agent designed to meet the needs of payment operations. The agent, unlike generic large language models or probabilistic AI tools, "is auditable by design" and delivers results based on "existing connectivity and a deep understanding" of how enterprise payment systems and workflows operate, the company said in a news release. "AI is only as good as the data, and Modern Treasury is uniquely positioned to deliver the first AI capabilities with relevant payments context," said Sam Aarons, Modern Treasury's co-founder and chief technology officer. "We see the full payment lifecycle," he added. "We see the metadata, the reconciliation logic, the exceptions, and the outcomes. No one else has a contextualized dataset of trillions of datapoints on enterprise payments or the expertise in navigating them. Modern Treasury has the deepest, real-world understanding of how payments work, and that data foundation allows us to offer a powerful new experience for users." PYMNTS explored the use of agentic AI in payments -- and how the technology could be harnessed -- last month in a conversation with TerraPay Co-founder and Chief Operating Officer Ram Sundaram. "In financial services, you can't take chances on technology like this, which has the freedom to go wrong," he said. "You have to be careful about making sure that it's 100% reliable before we can let things run entirely by automation." Agentic AI also remains costly. For example, OpenAI charges $20,000 a month for its specialized agents. But Sundaram argued the industry will quickly become commoditized, which will bring down prices. In addition, some open-source offerings are capable, he added. "There's a fire hose of news about breakthroughs and new ideas and new ways of doing things that are coming out on a daily basis," Sundaram said. Data is at the center of it all, and Sundaram told PYMNTS that no matter what the application, the information presented the models needs to be clean. Most organizations have an array of data in different intra-company silos, and those silos have to be torn down. In addition, the data should be accessible and able to be synthesized by the models. Many companies subscribe to more than 1,000 software-as-a-service (SaaS) resources without accurately tracking or monitoring them. "Every database is separated, each one sitting somewhere else," he said.