OpenAI Targets 220 Million Paid ChatGPT Subscribers by 2030 Amid Revenue Diversification Push

Reviewed byNidhi Govil

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OpenAI projects massive growth in paid ChatGPT subscriptions, aiming for 220 million paying users by 2030. The company plans to introduce age verification features and diversify revenue through shopping and advertising products.

Ambitious Growth Targets Set for ChatGPT Subscriptions

OpenAI has set an ambitious target to reach at least 220 million paying ChatGPT subscribers by 2030, representing a dramatic increase from the current 35 million paid users as of July 2024

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. This projection would position ChatGPT among the world's largest subscription businesses, with the company aiming to convert 8.5% of an estimated 2.6 billion weekly users into paying customers by the end of the decade

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Source: ET

Source: ET

Currently, approximately 5% of ChatGPT's weekly active user base pays for either the Plus plan at $20 per month or the Pro plan at $200 per month

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. The company has also introduced an ultra-low-cost tier called ChatGPT Go across several developing economies, with India representing the company's largest user base alongside several Southeast Asian countries

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Age Verification Features to Address Engagement Decline

OpenAI has acknowledged a slight decline in time spent on ChatGPT following the implementation of stricter content restrictions in August

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. To address this issue and prevent user migration to competing platforms, the company plans to introduce age verification features that would allow adult users to bypass safety filters and engage in previously restricted topics, including the generation of erotica.

The engagement dip followed safety updates that included parental controls and stricter guardrails designed to prevent teenagers from discussing sensitive topics or engaging in adult-themed conversations

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. CEO Sam Altman confirmed that age verification features would arrive in December, though specific implementation details remain undisclosed. The verification system could be voluntary or automated, similar to recent implementations by Google for YouTube and account access.

Revenue Diversification Through New Products

Beyond subscription growth, OpenAI expects to generate approximately 20% of its revenue from new products related to shopping and advertising

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. The company recently introduced a personal shopping assistant for ChatGPT, which could enable monetization through advertisements or commission-based sales

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Source: PYMNTS

Source: PYMNTS

The company's financial performance shows strong revenue growth but mounting losses. OpenAI's annualized revenue run rate is expected to reach approximately $20 billion by year-end, with the company generating around $4.3 billion in revenue during the first half of 2024 . However, the company burned $2.5 billion during the same period, largely due to research and development costs for AI development and ChatGPT operations.

Enterprise Growth and Market Position

OpenAI has demonstrated significant traction in the enterprise market, announcing more than 1 million business customers worldwide in November, making it "the fastest-growing business platform in history"

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. This figure includes all organizations paying for business use through either ChatGPT for Work or direct consumption of the company's models via its developer platform.

Source: Market Screener

Source: Market Screener

The company's consumer adoption has facilitated enterprise momentum, with more than 800 million weekly users already familiar with ChatGPT, leading to shorter pilots and reduced rollout friction within businesses

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. CEO Sam Altman has indicated that the company's revenue is growing steeply, suggesting potential to reach $100 billion in revenue by 2027.

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