OpenAI retiring GPT-4o and several ChatGPT models on Feb 13 despite user backlash over warmth

Reviewed byNidhi Govil

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OpenAI is retiring GPT-4o on February 13, just months after restoring it following user complaints. The company cites that only 0.1% of users still choose GPT-4o daily, with most shifting to GPT-5.2. Despite promises of plenty of notice from Sam Altman, users received just two weeks' warning, sparking fresh frustration over losing the model's distinctive conversational style and warmth.

OpenAI to Retire GPT-4o Despite Earlier User Backlash

OpenAI announced it will retire several ChatGPT models on February 13, 2026, including the beloved GPT-4o—a decision that marks the second attempt to sunset the model after a dramatic reversal just months ago

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. The timing has not gone unnoticed, with some ChatGPT users pointing out that OpenAI is killing off GPT-4o the day before Valentine's Day

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. In addition to GPT-4o, the company will retire several ChatGPT models including GPT-4.1, GPT-4.1 mini, OpenAI o4-mini, and GPT-5 Instant and Thinking

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. The company emphasized that retiring models "allows us to focus on improving the models most people use today," though it acknowledged the decision "will feel frustrating for some users"

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Source: The Register

Source: The Register

Low Daily Usage of GPT-4o Drives Retirement Decision

OpenAI justified retiring models by pointing to usage data showing the vast majority of users have shifted to GPT-5.2, with only 0.1% of users still choosing GPT-4o each day

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. The company launched GPT-4o in May 2024, and its conversational style and warmth made it extremely popular with a subset of paid users

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. When OpenAI first attempted to retire the model in August following the GPT-5 release, user backlash was swift and vocal

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. The company quickly reversed course after users complained that GPT-5 was a downgrade and that GPT-4o possessed qualities absent in the newer model

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. Sam Altman pledged at the time to give "plenty of notice" if OpenAI ever decided to retire GPT-4o

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. However, confirmation of the latest changes came on January 29, meaning users received just two weeks before the model will be pulled

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Source: PC Magazine

Source: PC Magazine

User Backlash Over Retirement Reveals Emotional Attachments

The announcement has sparked fresh fury among a passionate subset of users who feel OpenAI is abandoning what made GPT-4o special. On Reddit, one user declared "time to cancel," while another wrote, "Many users (myself included) feel that GPT-4o offered something unique - not just in performance, but in model personality, warmth, and consistency"

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. Another user stated, "I still use 4o daily. It just has a different personality and gives better nuance to certain questions"

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. The controversy has also sparked concerns over whether GPT-4o was too sycophantic, and how AI systems can foster deep, and potentially unhealthy, attachments with users

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. User feedback revealed that many customers needed more time to transition key use cases like creative ideation

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. Some users have built long-term creative projects, emotional support routines, or study workflows with this specific model, making the loss feel abrupt

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Focus on Newer Models Like GPT-5.2 With Enhanced Customization

OpenAI stated it brought GPT-4o back after hearing clear user preference for the model's qualities, and used that feedback to shape GPT-5.1 and GPT-5.2

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. The company highlighted that GPT-5.2 now includes built-in features for base styles and tones like Friendly, along with customization options for warmth and enthusiasm

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. "Our goal is to give people more control and customization over how ChatGPT feels to use -- not just what it can do," the company stated

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. OpenAI emphasized it has made improvements to model personality, customization options, and creative ideation capabilities in recent months, which is why it feels prepared to officially retire GPT-4o

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. The company says it's continuing to improve the personality and creativity of its models, including addressing unnecessary refusals and overly cautious or preachy responses, with updates coming soon

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Source: Gadgets 360

Source: Gadgets 360

Models Remain Available in the API for Developers

While the retirements apply to ChatGPT, OpenAI confirmed there are no changes to its Application Programming Interface at this time

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. This means models remain available in the API for developers and business customers who rely on them for their applications

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. The decision to maintain API access suggests OpenAI recognizes that enterprise users may have different needs and longer transition timelines than individual ChatGPT users. For consumer-facing users, however, the message is clear: the company expects them to adapt to newer models. OpenAI also plans on releasing an adults-only ChatGPT version later this quarter

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. Whether this second retirement attempt will stick remains to be seen, but the response has been considerably more muted compared to last year's deprecation attempt

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. Still, the passionate minority of GPT-4o devotees serves as a reminder that in the rapidly evolving world of AI, user attachment to specific model behaviors can create unexpected challenges for companies trying to streamline their offerings.

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