TCS Partners with McDonald's Philippines for IT Modernization

TCS signs two-year deal with McDonald's Philippines for modernisation

The Mumbai-headquartered IT giant highlighted the benefits of the upgrade such as increased efficiency and optimised operating costs, digital transformation and innovation, enhanced franchisee experience driving stakeholder loyalty, improved process optimisation and workforce productivity.India's largest IT company Tata Consultancy Services (TCS) has entered the fast-food industry in Asia Pacific (APAC), signing a two-year partnership with the master franchise holder of McDonald's in the Philippines George Yang-led Golden Arches Development Corporation (GADC). The financial details of the deal were not disclosed. This partnership, which is TCS' first with the fast-food chain in the APAC region, aims to standardize and digitize the IT operations for 760+ McDonald's restaurants in the Philippines," TCS informed in a regulatory filing. The Tata group's largest technology subsidiary will upgrade the current systems of GADC to the cloud to standardise and digitise operations for the fast-food chain. "By harnessing its deep industry expertise and contextual knowledge in SAP-led business systems transformation, TCS will upgrade the IT infrastructure of GADC, resulting in better insights, improved decision-making, and optimized operational performance. McDonald's is among the world's largest foodservice retailers with over 42,000 locations in over 100 countries as of end 2023. Approximately 95% of McDonald's restaurants worldwide are owned and operated by independent local business owners. "This partnership with TCS is another step in our continuous digital transformation. The implementation of SAP S/4HANA on RISE will provide us greater agility through data-driven insights, enabling us to continuously improve our customer and employee experience," said Margot Torres, managing director at GADC. The Mumbai-headquartered IT giant highlighted the benefits of the upgrade such as increased efficiency and optimised operating costs, digital transformation and innovation, enhanced franchisee experience driving stakeholder loyalty, improved process optimisation and workforce productivity. "TCS will also future-proof GADC's processes to support their growth plans. Through the SAP Business Technology Platform (BTP), TCS will provide development and integration services encompassing app development, automation, data analytics, and artificial intelligence," said the statement filed, adding that these integrations will enhance the fast-food chain's proficiency in financial management, materials management, enterprise asset management, project management, sales and distribution, user interface, and master data management. "We are pleased to partner with GADC on this significant engagement that marks an important step for TCS Philippines as we expand our presence in the region's fast-food industry. By leveraging the advanced capabilities of SAP S/4HANA and the innovative potential of SAP BTP, we aim to enhance McDonald's operational efficiency and customer experience, for business innovation and excellence," said Shiju Varghese, country head at TCS Philippines. TCS has been operational in the Philippines since 2008 and has over 5,000 employees at present working with customers across sectors including telecom, banking and finance, real estate, and airlines.

TCS Signs Deal with McDonald's Philippines to Modernize IT Landscape for its 760+ Restaurants

The two-year partnership is TCS' first engagement with McDonald's in the Asia-Pacific region TCS will upgrade the current systems of Golden Arches Development Corporation, the master franchise holder of McDonald's, to the cloud to standardize and digitize operations for the fast-food chain Tata Consultancy Services (TCS) (BSE: 532540, NSE: TCS), a global leader in IT services, consulting, and business solutions, has signed a two-year partnership with George Yang-led Golden Arches Development Corporation (GADC), the master franchise holder of McDonald's in the Philippines. This partnership, which is TCS' first with the fast-food chain in the APAC region, aims to standardize and digitize the IT operations for 760+ McDonald's restaurants in the Philippines. TCS will implement an advanced upgrade of McDonald's current systems in the Philippines to the cloud (SAP S/4HANA on RISE). By harnessing its deep industry expertise and contextual knowledge in SAP-led business systems transformation, TCS will upgrade the IT infrastructure of GADC, resulting in better insights, improved decision-making, and optimized operational performance. McDonald's is one of the world's largest foodservice retailers with over 42,000 locations in over 100 countries as of end 2023. Approximately 95% of McDonald's restaurants worldwide are owned and operated by independent local business owners. GADC has grown significantly in the Philippines over the last few years, anchored on its commitment to digital transformation, including standardization of the IT landscape across all its restaurants nationwide. Margot Torres, Managing Director at GADC, said, "This partnership with TCS is another step in our continuous digital transformation. The implementation of SAP S/4HANA on RISE will provide us greater agility through data-driven insights, enabling us to continuously improve our customer and employee experience." The benefits of the upgrade include increased efficiency and optimized operating costs, digital transformation and innovation, enhanced franchisee experience driving stakeholder loyalty, improved process optimization and workforce productivity. TCS will also future-proof GADC's processes to support their growth plans. Through the SAP Business Technology Platform (BTP), TCS will provide development and integration services encompassing app development, automation, data analytics, and artificial intelligence. Shiju Varghese, Country Head, TCS Philippines, commented: "We are pleased to partner with GADC on this significant engagement that marks an important step for TCS Philippines as we expand our presence in the region's fast-food industry. By leveraging the advanced capabilities of SAP S/4HANA and the innovative potential of SAP BTP, we aim to enhance McDonald's operational efficiency and customer experience, for business innovation and excellence." TCS will also integrate other SAP capabilities to ensure comprehensive data management and automation solutions tailored to GADC's needs. These integrations will significantly enhance the fast-food chain's proficiency in financial management, materials management, enterprise asset management, project management, sales and distribution, user interface, and master data management. Rudy Abrahams, President & Managing Director, SAP Philippines, stated, "We are excited to support Golden Arches Development Corporation in their continuous digital transformation journey. Implementing SAP S/4HANA on RISE will empower them with cutting-edge technology, ensuring McDonald's stays ahead in the fast-evolving food service industry. This collaboration represents a significant milestone in driving innovation and operational excellence." This strategic partnership highlights TCS' growing presence in the Philippines, where it has been operational since 2008. With over 5,000 employees in the Philippines, TCS supports customers across diverse sectors in the region including, telecom, banking and finance, real estate, and airlines, driving their growth and transformation. TCS has also been recognised as a Top Employer in the Philippines from 2017 to 2024.

TCS secures two-year contract with McDonald's franchise holder in the Philippines

Tata Consultancy Services (TCS) has secured a two-year contract with Golden Arches Development Corporation (GADC), the master franchise holder of McDonald's in the Philippines. The deal, announced today, aims to upgrade and digitize IT operations for over 760 McDonald's restaurants across the country. The shares of Tata Consultancy Services (TCS) were trading at ₹4,344.65 down by ₹161 or 3.57 per cent on the NSE today at 1.15 pm. TCS will implement SAP S/4HANA on RISE, moving GADC's current systems to the cloud. This marks TCS's first engagement with McDonald's in the Asia-Pacific region. The upgrade is expected to enhance operational efficiency, reduce costs, and improve decision-making through data-driven insights. Key benefits of the modernisation include process optimization, workforce productivity improvements, and enhanced franchisee experience. TCS will also provide development and integration services using the SAP Business Technology Platform, encompassing app development, automation, data analytics, and artificial intelligence. Margot Torres, Managing Director at GADC said, "This partnership with TCS is another step in our continuous digital transformation. The implementation of SAP S/4HANA on RISE will provide us with greater agility through data-driven insights, enabling us to continuously improve our customer and employee experience." Shiju Varghese, Country Head, TCS Philippines said, "By leveraging the advanced capabilities of SAP S/4HANA and the innovative potential of SAP BTP, we aim to enhance McDonald 's operational efficiency and customer experience, for business innovation and excellence." The collaboration underscores TCS's growing presence in the Philippines, where it has operated since 2008 and currently employs over 5,000 people. SHARE Copy linkEmailFacebookTwitterTelegramLinkedInWhatsAppRedditPublished on September 18, 2024

TCS signs deal with McDonald's Philippines, to digitise ops for 760 outlets

Margot Torres, managing director at GADC, said, "This partnership with TCS is another step in our continuous digital transformation. The implementation of SAP S/4HANA on RISE will provide us with greater agility through data-driven insights, enabling us to continuously improve our customer and employee experience." The benefits of the upgrade include increased efficiency, optimised operating costs, digital transformation and innovation, enhanced franchisee experience, improved process optimisation, and workforce productivity. TCS will also future-proof GADC's processes to support its growth plans. Through the SAP Business Technology Platform (BTP), TCS will provide development and integration services encompassing app development, automation, data analytics, and artificial intelligence.

Ratan Tata's Rs 1573000 crore company inks pact with global fast-food chain to...

TCS has inked a two-year pact with one of the biggest food service retailers in the world. Ratan Tata once successfully led the Tata Group. It is still one of the biggest groups in India with a presence in FMCG to IT. Its many subsidiaries continue to grow and expand their partnership within the country and abroad. Now, Tata Group's IT giant, Tata Consultancy Services (TCS), has signed a two-year partnership with global fast-food chain McDonald's. TCS will standardise and digitise IT operations for over 760 McDonald's restaurants in the Phillippines. Under the partnership, TCS will implement an advanced upgrade of McDonald's current systems in the Phillippines to the cloud (SAP S/4HANA on RISE). TCS has over 5,000 employees in the Phillippines. The market cap of TCS is Rs 1573000 crore, as of September 18. Shares of the company were trading at Rs 4,347.90 apiece on Wednesday. "Tata Consultancy Services (TCS)...Has signed a two-year partnership with George Yang-led Golden Arches Development Corporation (GADC), the master franchise holder of McDonald's in the Philippines. This partnership, which is TCS' first with the fast-food chain in the APAC region, aims to standardise and digitise the IT operations for 760+ McDonald's restaurants in the Philippines," a company statement said. READ | Good news for Anil Ambani, his company's Rs 3831 crore debt reduced by 87% to just Rs... McDonald's is one of the biggest food service retailers in the world, operating over 42,000 stores in more than 100 countries. A majority (95 per cent) of McDonald's restaurants worldwide are owned and operated by independent local business owners. TCS will upgrade the IT infrastructure of GADC, resulting in better insights, improved decision-making, and optimized operational performance, the statement said. The IT major will also future-proof GADC's processes to support their growth plans. It will provide development and integration services like app development, automation, data analytics, and artificial intelligence.