Employplan

How To Make Skills Based Training For Employees Easier

The modern working landscape has become more and more demanding. Whether it be technological advances or businesses rethinking their practices, the roles and responsibilities employees must fulfill are becoming increasingly diversified. While it's ideal to hire candidates with an overabundance of skills, it's not always possible. However, for the broader majority of employees, specialized skills based training and routine instruction is necessary to help a business adapt and propel itself forward. It's no secret that both enhancing employee skills and expanding employee knowledge are massively beneficial for many businesses. In addition to simple profit margin increases, 76% of employees who receive continuous training from a company are more likely to stay with that company. This, combined with simple profit increases and improved efficiency at all levels, makes training an absolute necessity for many companies. Unfortunately, good training is very hard to find, and much harder and more resource-expensive to create. It is reported around 62 out of every 100 leaders aren't fully prepared to respond to new technology and talent challenges. When coupled with larger socioeconomic factors like a recession or a pandemic, it can leave many businesses vulnerable to having an underequipped staff. This unprepared staff often leads to businesses being able to properly pivot to these circumstances and suffering. Similarly, even now, 42% of C-Suite leaders cite skill shortages as a reason they cannot swiftly react to change and delay any rapid business moves. It is often these slow businesses, which are incapable of undergoing a swift change, that fail in times of hardship. So, how can you fortify your business and get better skilled workers in the process? Enriching training solutions offer your business the adaptability that it needs. High quality training provides you with both benefits for now and for the future. For example, skill-based training helps with identifying historical market growth opportunities yet also exposes you to research and innovations to find the growth opportunities of tomorrow. Often, this traditional approach to training delivers tangible improvements to business like improved employee retention, job satisfaction, and overall employee performance. However, the rise of modern technology has led to a technologically improved revision of this approach. By harnessing the power of AI, YU Global allows you to offer customized training within mere weeks. YU Global generates custom courses, which are enriched by AI, based on multiple modules to fit your needs. With this customized approach, training implements the latest market research and offers AI personal assistants to assist with course material and learning. On top of that, the utilization of AI means the costs are much cheaper than traditional course development and developed at a far greater pace. But how does this translate into measurable business success? In addition to the normal benefits of increased employee performance, businesses often see an increase in ROI and a staff who feel they can act with more expertise in their respective subject areas. More than anything, a business in trouble can use YU Global to quickly identify training deficiencies, receive customized resources, and begin eliminating skill gaps within their company with an extremely fast turnaround. Therefore, when a business is in trouble, they can easily utilize YU Global to quickly get their business back on track. Regardless of what your business may be, YU Global offers the most cost-effective and customizable training experience for your business. The rapid course creation, combined with AI integration, means they can help your business in any area it needs. This not only allows your business to adapt, but it ensures that your business can grow so swiftly that it keeps up with any industry it's in.

Scoop

Wed, 23 Oct, 8:03 PM UTC

Employers look to AI tools to plug skills gap and retain staff

Concerns about artificial intelligence's disruptive effects on the workplace often dominate discussions about how the emerging technology will impact the labour market. Much commentary on the topic veers from bleak predictions of the destruction of jobs and outmoding of traditional skills to celebrations of the fortunes on offer to those who can unleash AI to boost performance. However, for some employers and educators, AI is already helping to smooth out the acquisition of skills, and to improve existing jobs. They say the technology can help organisations assess worker skills, plan for emerging needs and train their staff -- boosting corporate productivity and staff career prospects. "What we've found is that one of the best ways to learn about AI is to use AI," says Jim Swanson, executive vice-president and chief information officer at Johnson & Johnson. The pharmaceutical company uses an AI-driven process called "skills inference" to assess and plan across its workforce, in ways that would not be possible manually. "It's proving to be an important asset in helping us understand and enhance our workforce capabilities," Swanson says. DHL, the international delivery company, uses AI to compare the skills staff have and those needed in open positions. Through its "career marketplace", staff can be directed to the right training, to advance their careers more effectively, and managers can be supported to fill empty positions. This use of AI encourages internal hiring, which is less expensive and quicker than external hiring, explains DHL's Ralph Wiechers, executive vice-president for human resources. It also means candidates are more likely to be a good fit. AI has further applications in identifying and creating training materials for new skills quickly -- ideal when business needs are evolving rapidly. "For an organisation to be adaptive . . . to get the right skills, it needs to be automated, compared to in the past where you could prescribe a training pattern that would remain stable," Wiechers says. Many companies using AI in their workforce management infer skills using data generated from across the organisation -- for example, existing job titles, the work staff do, activity on technology, and supervisor reports. At J&J, a dedicated team developed a company-specific skills taxonomy with 41 "future-ready" skills, such as data management or process automation. It then trained AI to identify where these skills existed in the organisation, based on workers' previous experience, roles and current positions. Workforce management systems, updated by employers and managers, create a data set to train AI models to assess skills and evaluate them on a proficiency level from zero (no skill detected) to five (thought leadership). In addition, AI tailors recommendations for learning and development, too, suggesting to users the courses they should take to further their careers with the company. Mapping the organisation's skills in this way "helps our leaders make informed decisions about hiring, retention, and talent movement", says Swanson. Other organisations are using AI to improve training itself -- through simulations, or by giving more people access to personalised feedback. At Bank of America, employees can use AI to practise difficult conversations -- discussing sensitive issues with clients, for example. By trying out approaches with a simulation, staff can "practise real-world interactions in a totally safe environment", says Michael Wynn, senior vice-president for innovation and learning technology. "It gives them the opportunity to build some confidence, test out their skills . . . that traditional methods don't allow them to do," Wynn says. Managers can see where staff are improving faster by responding to the feedback the AI gives them, and also where staff struggle -- suggesting areas educators need to focus on. "One thing that really helped us navigate through the labyrinth of technology was understanding that our learners don't want to learn the same way," Wynn adds. "They don't just want to read or watch training materials; they want to be an active participant." Nick van der Meulen, an MIT scientist who focuses on supporting organisations with technological change, says AI automation allows employers to assess more skills, potentially with greater accuracy than existing approaches. "You can give people insight into how their skills stack up . . . you can say this is the level you need to be for a specific role, and this is how you can get there," says van der Meulen. "You cannot do that over 80 skills through active testing, it would be too costly." But, while the technology has "tremendous promise", van der Meulen is also aware of its limits -- and the fact that developing the infrastructure requires work. Similar warnings from others in the field underline the idea that, despite the hype, turning assessments and decisions to artificial intelligence can still be fraught. Skills assessments are only as good as the data they are trained on, and human input is crucial for a system to work. "You need to have a definition [of skills] that's easy to understand and useful for an algorithm," says van der Meulen. He concedes AI may not be "100 per cent accurate", and problems can arise, for example, if employees "don't go through the effort of making sure their digital footprint is complete". That means, in most cases, it should be recognised as a rough assessment of skills that staff and managers can correct and add to, rather than something definitive. To overcome this problem, J&J allows staff to edit their skills history and add information -- goals, interests, certifications -- that may not be automatically in the data sets, to ensure that the AI has as much information to draw on as possible. These limitations mean caution is still advised when using the technology, says Nimmi Patel, head of skills, talent and diversity at Tech UK, the British trade body. "AI can process large amounts of data very fast. But algorithm evaluation as it exists today could struggle to understand the nuances of individual growth and development trajectories." She believes "high-stakes evaluation and growth decisions are best suited to remain under human supervision" through a hybrid approach. At J&J, Swanson stresses that AI skills assessments are not used in day-to-day performance management. At both J&J and DHL, participation is optional. But early figures show that AI platforms have been popular at both organisations. "It's about understanding the big picture of our organisation's skills and helping people know exactly where they should focus their learning," says Swanson.

Financial Times News

Thu, 7 Nov, 6:03 AM UTC

HighLevel Unveils New 'AI Employee' to Revolutionize Business Automation and Efficiency

DALLAS, November 15, 2024 (Newswire.com) - HighLevel, a leading provider of AI-powered business solutions, is excited to announce the launch of its newest offering, the AI Employee. Designed to replace labor-intensive tasks that previously required a human employee, the AI Employee offers tailor-made AI features for critical functions of a business. AI Employee combines six powerful AI tools into one simple package, which is now free through the end of the year. Perfect for businesses of all sizes, it helps automate the process of capturing, nurturing, and closing leads. After 2024 ends, pricing will start at just $97 per month per sub-account. The AI Employee suite includes Voice AI, Conversational AI, Reviews AI, Content AI, Workflow AI Assistant, and FunnelAI. These tools work together to manage customer calls, engage with clients across social platforms, create content, manage reviews, and optimize sales funnels. "AI Employee is more than just a tool; it's like adding a full-time team member dedicated to automating the repetitive but crucial parts of your business," said Shaun Clark, CEO and Co-founder of HighLevel. "With six AI-powered features working together, businesses can save time, reduce costs, and focus on what matters most - growing their customer base." Key Features of AI Employee: Each component of AI Employee is designed to solve real business challenges, from ensuring customer calls are always answered to nurturing leads through the entire sales process. Businesses will enjoy unlimited usage with no hidden API costs, making it an affordable and scalable solution for small businesses and large operations alike. "Our goal with AI Employee is to empower businesses to operate smarter, not harder," said Varun Vairavan, Co-founder of HighLevel. "From automating workflows to improving customer engagement, AI Employee is the next step in business automation." "We're proud to be leading the charge in integrating AI into everyday business operations," added Robin Alex, Co-founder of HighLevel. "No one is moving faster than HighLevel when it comes to AI-driven solutions. AI Employee is proof of our commitment to delivering innovative tools that help our customers stay ahead of the competition." About HighLevel HighLevel is an all-in-one sales, marketing, and CRM platform that helps businesses automate tasks and grow their bottom line. With a commitment to providing innovative, scalable solutions, HighLevel empowers marketing agencies, small businesses, and entrepreneurs to optimize their operations, enhance customer engagement, and drive consistent revenue growth. For more information about AI Employee or to sign up, visit https://www.gohighlevel.com/ai.

Newswire.com

Fri, 15 Nov, 8:15 PM UTC

The Best Generative AI Workplace Productivity Tools

By now everyone's probably seen generative AI tools like ChatGPT and Midjourney that can create text, drawings and even computer code that look like they've been made by humans. They're highly impressive, but are you just using them for fun, or have you worked out how to get them to do something that's truly useful? Well, one of the areas where they have the most potential is automating day-to-day workplace tasks. In the last two years, many new apps, tools and services have appeared that can help us become quicker and more productive at work. So here's my roundup of what I believe are some of the most impressive, useful or innovative generative AI productivity tools available today. They can help anyone to do their job quicker or more efficiently, saving valuable time that can be spent on more rewarding and creative tasks. These are in no particular order, but let's start with five that I think are particularly interesting or noteworthy: Zapier Zapier is an integration tool, which means it helps other tools and applications talk to each other and work collaboratively. For example, it can be used to automatically log information from sources like call logs, emails, or chat transcripts and used to create to-do cards in project management tools like Trello, calendar events, or update records in CRM software like SalesForce or Hubspot. This can save users huge amounts of time that would be spent copying and updating records across different platforms. It also reduces the chances of human error. Zapier has now integrated generative AI chatbots that make this process as simple as telling them what you want it to do. It will automatically find the right connectors and triggers, and pull out insights from real-time business data, This makes it simple for anyone to build AI workflows involving multiple applications and data sources. Otter.ai In recent years, Otter has emerged as one of the leading AI-powered meeting assistants. It can automatically create transcripts of conversations that can be organized and searched, as well as extract insights and action items. It integrates with popular messaging and meeting apps like Zoom and Teams and can generate email summaries and send them out to relevant people while keeping track of any follow-ups that are needed. One of the things that set it apart is its high level of user-friendliness, meaning that even colleagues who are nervous about trying out new tools should be able to start making use of its AI features very quickly. Trello Millions of people use project management tools to keep track of ongoing work or measure progress toward goals, and Trello is one of the most popular. Like many industry standard tools, it's recently been powered up with the inclusion of generative AI features, in this case provided by the Atlassian Intelligence engine. This streamlines the process of creating new cards by generating content and automated summaries, as well as even suggesting improvements for grammar or clarity when communicating your ideas. Atlassian Intelligence is only available to premium and enterprise Trello users at the moment but may be integrated into the free version in the future. Zoom With AI Companion Zoom established itself as an everyday tool during the COVID-19 pandemic, helping many companies carry on with business (almost) as usual. Many more of us discovered it was also a great way to keep in touch with family and friendship groups. More recently, it, too, has received a generative AI makeover thanks to the addition of Workplace Companion. With this, users with a paid-for subscription can create automated summaries of calls and virtual meetings, along with follow-ups, assignments and action points. This eliminates the need to take notes and other manual administrative actions during meetings and lets attendees focus on the discussion at hand. BeeDone BeeDone takes a different approach to many of the productivity apps here by gamifying the process of task management. It does this by breaking complex tasks down into simple steps and then awarding points for completing them. It's a fun idea that adds a new spin on the numerous "smart" to-do lists, task managers and time trackers that are available. BeeDone learns users' habits and fine-tunes its ability to optimize processes and even includes "productivity tournaments" where users can compete against each other to see who can become the most efficient! There are many more tools that let anyone put generative AI to work to streamline routine workday tasks; here are some more of the best that I've come across: Asana Automate project management and workflow tasks and manage calendars. Avoma This AI meeting assistant transcribes meetings but also provides coaching insights to help users improve their communication and engagement skills. Beautiful Transform ideas into fully realized slides and presentations with automated design features. Clara Clara is an AI assistant that aims to act as a virtual employee, scheduling meetings, communicating between attendees and adding details to your calendar once they've been established. ClickUp Generative AI-driven workplace productivity suite with project management, time tracking, whiteboarding, agendas and other features. Clockwise Time-management tool that can automate scheduling to help teams make more efficient use of their time. Decktopus Generate slide decks and presentations from natural language prompts. Duet Another Google service, this one, is built into Workspace to provide a collaborative assistant for productivity tasks. EmailTree Email management and customer service platform with features like automatic reply suggestions, multilingual support, team management, CRM, sentiment analysis, and automation. Fireflies Transcribe, summarize and search voice conversations. Gamma Automates the creation of presentations and various types of documents with the help of generative AI. Mailbutler Integrates with common email applications to provide tools that automate composing, summarizing and responding to emails. AI-powered workspace that manages tasks as well as offers functions like document summarization and content creation. Reclaim AI-powered calendar management and time tracking. Sanebox AI-powered email management that analyzes incoming mail, sorts it into relevant folders and generates reminders and auto-responses. Tome Leverage AI storytelling to create compelling decks and presentations using GPT-4o technology.

Forbes

Tue, 16 Jul, 6:00 AM UTC

Top 7 Digital Solutions And Pricing Options For Small Businesses

There are many tools that budding entrepreneurs use on a daily basis, whether it's an online PDF converter or the MS Office suite. However, many advanced tools are available to assist with marketing or HR functions too, allowing you to focus on your innovative product or service. This article shares more details on digital solutions that you may find useful. Here's a lowdown on the best tools for business we recommend. BambooHR allows you to manage benefits enrollment, track hours worked, and process payroll from a single platform. With this tool, payroll for you and your employees becomes simple and accurate, with no need for lengthy approval procedures or double data entry. It also offers tools to help you gather feedback, strengthen employee satisfaction, and support your team's development. It boasts over 125 integrations, including Google and Slack. This makes it easy to use across multiple platforms within an organisation, ensuring all employee-related information is accessible at different touch points. The Core subscription provides a solid foundation for HR management, ideal for smaller HR teams needing to handle everyday tasks efficiently. With Core, you can manage employee records, track time off, and ensure compliance with ease, all while keeping your business running smoothly. The Pro subscription is a comprehensive HR solution that provides advanced features and flexibility. This plan is ideal for companies in a growth phase, looking to enhance their employee experience and support a larger workforce. Pro includes everything in the Core package, plus additional capabilities such as advanced reporting, performance management, and customizable workflows. You can request a free quote based on your company's needs. PDFSummarizer is a free tool that instantly creates AI summaries of your PDFs, even answering questions you may have. This AI summarizer helps you quickly grasp the essential points of lengthy content, saving you precious time that you can use to build your business. By providing a concise overview, it enables you to decide if a full read-through is worth your time - an indispensable tool for all small businesses. Summaries can also highlight key information for better understanding and assist in identifying relevant sections for deeper analysis, which is always useful. Canva is one of the best small business tools available to entrepreneurs. The app makes it simple to create wireframes, aiding in the distillation of complex project concepts. Pre-made templates facilitate generating information tailored to specific sizes. There are literally hundreds of different elements, icons, and visuals available. To enhance the overall appearance of imagery, you can apply frames and vignettes. Canva offers three pricing plans: Free, Pro, and Enterprise. The Free plan provides basic design tools and templates. The Pro plan adds advanced features like premium templates, unlimited folders, and team collaboration. The Enterprise plan offers tailored solutions for large organisations, including custom branding, dedicated support, and enhanced security. For the latest pricing, it's recommended to check their website, as the prices vary globally. It's one of the top PDF converter solutions and allows you to edit PDF files whenever needed. PDF Guru is a web application with a straightforward user interface. Unlike regular installed software, this makes it compatible with various operating systems. You can use their PDF reader and converter to create PDF files and modify them on Mac OS, Windows, Linux, iOS devices, or Android. All you need is a reliable internet connection and you're good to go. In just a few clicks, you can convert your important files into PDF format or edit PDF documents easily. You may design individualized email marketing campaigns with Mailchimp to assist you in achieving business objectives. Consistently rated as one of the top email marketing solutions, MailChimp is known for its user-friendly software, making it simple to create eye-catching automated email campaigns. Mailchimp offers four pricing plans: Free, Essentials, Standard, and Premium. The Free plan includes basic email marketing tools. Essentials adds advanced templates and support. Standard offers automation features and detailed analytics. Premium provides extensive customization, advanced segmentation, and priority support, ideal for large businesses with complex marketing needs. Google Analytics provides numerous benefits for small businesses by offering a comprehensive view of customer engagement. This is one of the best business tools for small businesses available across the globe. It helps businesses understand how customers interact with their sites and apps, enabling better experiences and driving results. With customer-centric measurement, advanced reporting, and analysis, businesses can identify effective strategies and areas needing improvement. Integration with CRM systems and first-party data sources ensures a holistic view of customer behavior. Google's machine learning capabilities deliver predictive insights, such as identifying users likely to purchase or churn, enhancing decision-making. Integration with Google Ads, Google Cloud, and Google Search Console optimizes marketing performance and ROI. Many key features of Google Analytics are available for free, so small businesses should take advantage of this. This is an essential tool for business project management, to ensure you're delivering the best work to achieve the project's targets. Asana transforms small business project management by streamlining communication and task tracking. With Asana, you know who is responsible for each task and its deadline, ensuring focused and actionable communication. This clarity reduces the need for status meetings and email chains, allowing more time for productive work. Asana's file creation and sharing integrations, such as Dropbox, Google Drive, and Box, facilitate seamless document management. Additionally, this tool centralizes task tracking, making it easy to monitor responsibilities and deadlines. For seamless communication, Asana integrates with Gmail and Slack, ensuring your team stays connected and informed. Asana offers three pricing plans: Personal, Starter, and Advanced. Personal is ideal for individuals and small teams managing tasks. Starter suits growing teams, providing tools to track project progress and meet deadlines. Advanced is for companies that need to manage a portfolio of work and goals across multiple departments. There's a treasure trove of tools available to help small businesses thrive in a competitive environment. Different pricing options are available to suit various budgets, including some free tool versions. To determine what suits your business the best, it's important to demo or try the tool yourself to evaluate its benefits.

Scoop

Wed, 31 Jul, 12:05 AM UTC

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