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IBM WatsonX

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IBM watsonx Assistant is a conversational AI platform designed for exceptional customer support experiences.

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How IBM WatsonX can help you:ย 

  • Deliver consistent and intelligent customer care through conversational AI.
  • Automate customer service with high accuracy, reducing response times.
  • Provide a seamless experience across various channels without the need for migrating technology stacks.
  • Scale customer service capabilities while maintaining privacy and security.
  • Enable chatbot launches without coding skills, making it accessible to a broader audience.

Why choose IBM WatsonX: Key featuresย 

  • Market-leading conversational AI capabilities.
  • Integration across multiple channels and systems.
  • Advanced security features to protect data and customer privacy.
  • No-code chatbot training and deployment.
  • State-of-the-art speech recognition and transcription for phone support.

Who should choose IBM WatsonX:

  • Businesses looking to automate and improve customer support.
  • Companies requiring a scalable solution to handle large volumes of contacts.
  • Organizations prioritizing customer data privacy and security.
  • Teams with limited technical skills seeking easy deployment.
  • Enterprises wanting to enhance customer engagement through AI.

About IBM WatsonX

Release Date

March 2024

Pricing

Contact for Pricing

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