To help businesses decide what to build next, the platform recommends insights through automatically analyzing customer calls, research, and surveys
Riley AI, an AI-powered product discovery agent, today launched from stealth with $3 million in seed funding led by Vertex Ventures US, with participation from NextView Ventures, Hyphen Capital, and leading product angel investors. The company designed the platform with 500+ community members of product managers and user researchers. The company is now launching out of beta and taking new customers at: https://www.askriley.io/.
Product team's problems: massive data on new products go untapped
Large businesses are sitting on mountains of untapped potential hidden within their data. Teams across product, research, sales, and marketing collect customer insights through surveys, interviews, support tickets, and usage analytics, yet these insights often remain siloed, scattered across different tools and departments. Without a unified way to analyze and connect these data points, opportunities to discover new product ideas or refine strategies slip through the cracks. This fragmented approach not only delays decision-making but also leaves companies vulnerable to competitors who can act faster on similar insights.
"We are thrilled to be an early customer of Riley. It has undoubtedly given us an edge against our competitors," said Yujia Cao, Senior Research Manager at Kiwi. "Riley has already provided relevant recommendations that drive our key business metrics. As more data channels are integrated with their platform, it will only become more impactful for our product strategy."
Riley AI's solution: AI agent finding the needle in the haystack
Riley AI breaks down data silos by automatically analyzing all your customer insights -- surveys, interviews, and usage data -- in one unified platform. Powered by machine learning and industry best practices, Riley delivers actionable recommendations on what to build next, helping teams collaborate, prioritize with confidence, and execute faster. By transforming scattered data into clear, metrics-driven strategies, Riley empowers companies to innovate smarter and stay ahead of the competition.
"From day one, Riley has been a community driven project with the help of hundreds of product and research leaders across the ecosystem," stated Claudia Natasia, CEO and co-founder of Riley AI. "With this funding, we're excited to integrate more data channels and build smarter automated analysis capabilities, so we can be the deepest customer insights platform in the merci arket."
Co-founded by Claudia Natasia and Kevin Ma because of their passion to help every company make data-driven product decisions. The company was founded after Natasia previously led product, strategy, and data science teams across the Enterprise and Financial Technology space. Her product strategies led to a $5B total valuation, a successful international acquisition, and scaled organizations to multi-million dollars in revenue. Natasia partnered with Ma after working closely with him in a previous role, following his time at Hubspot where he developed attribution products. Riley AI's early product market fit, drew the backing of leading product executives as angel investors including Edith Harbaugh, Co-Founder of LaunchDarkly, Matt Doka, Co-Founder of Fivestars, Auzita Irani, a former Research Manager of AI and Emerging Tech at Airbnb.
