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At Symanto, we leverage artificial intelligence to humanize digital interactions, fostering emotional understanding and meaningful connections at scale.

How Symanto can help you:

Enhances emotional connections through advanced AI understanding.
Facilitates seamless interactions between brands and customers.
Drives research and innovation in humanized AI technologies.
Improves sales conversions and brand love index through insightful AI analysis.

Why choose Symanto: Key features

Global leadership in human-centric AI technologies.
Expertise in creating personalized, relatable interactions.
Dedicated to research and innovation in generative AI.
Proven success in enhancing brand metrics and sales through AI.

Who should choose Symanto:

Organizations aiming to enhance their customer engagement through emotional intelligence.
Brands seeking to boost their sales and brand love index with AI.
Teams focused on leveraging AI for deeper customer insights and improved interactions.

About Symanto

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https://www.symanto.com

Release Date

March 2024

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Emotional Intelligence: How Agentic AI Is Learning to 'Feel'

Emotional Intelligence in Digital Assistants and Its Impact on Customer Engagement Technology has always been sharp, fast, precise, and efficient. But has it ever truly listened? Imagine a world where digital assistants don't just hear words but sense emotions. Where customer support doesn't just solve problems but soothes frustrations. No more mechanical replies, no more cold exchanges, just technology that understands you the way a person would. This isn't just the future. It's already unfolding. The question is, are we ready to welcome it and embrace Agentic AI?

Analytics Insight

Fri, 7 Mar, 8:03 AM UTC

What is Synthesia? Everything we know about the best enterprise AI video generator

Making professional AI videos for work just got that much easier Synthesia is an AI-powered video generation platform that helps users create professional-looking videos without the need for cameras, actors, or studios. To do this, it uses deep learning to generate realistic AI avatars that can speak in multiple languages, making it a popular tool for businesses, marketers, and educators around the world. With the rise of AI-generated content, Synthesia stands out for its ability to produce high-quality videos quickly and cost-effectively, in a bid to revolutionize the way companies approach training, marketing, and communication. This article was correct as of February 2025. AI tools are updated regularly and it is possible that some features have changed since this article was written. Some features may also only be available in certain countries. Synthesia is an AI video generation platform that lets users create videos featuring lifelike AI avatars that can speak in multiple languages. Founded in 2017 and based in London, the company has developed tech that allows text-to-video creation, eliminating the need for traditional video production. Users simply input a script, select an avatar and voice, and the AI generates a fully synthesized video with realistic lip-syncing. The platform is widely used in corporate training, e-learning, marketing, and internal communications, helping businesses create professional-quality videos without expensive filming equipment or editing skills. Synthesia supports over 120 languages and accents, making it an attractive option for global enterprises looking to scale content production. Synthesia is designed for businesses and professionals who need high-quality videos without investing in complex production setups. It's particularly useful for corporate training and e-learning, where companies can create engaging instructional videos using its AI avatars. Some marketers use Synthesia for personalized video campaigns, product explainers, and social media content, while HR teams leverage it for onboarding and internal communication. The platform is also beneficial for multilingual content creation, as it can generate videos in different languages without requiring human voiceovers. In sum, it's a powerful tool for businesses looking to streamline video production and maintain a consistent brand voice across multiple markets. Synthesia is not a general-purpose video editing tool, meaning users cannot upload and edit their own footage within the platform. While it offers a range of AI avatars, it lacks full creative flexibility for those who want custom animations or completely unique character designs. The platform is also not suited for real-time video production or live streaming, and, while Synthesia produces highly realistic AI-generated voices, it lacks the emotional nuance and expressiveness of a real human voiceover. Synthesia offers a range of pricing plans to accommodate various user needs: Synthesia is a web-based platform, meaning it runs entirely in the browser without requiring downloads or installations. The service works across Windows, macOS, and other operating systems. Currently, there are no mobile or desktop apps available, so all video creation and editing must be done via its web interface. TechRadar Pro has not yet reviewed Synthesia, but others praise its ease of use, high-quality AI avatars, and support for multiple languages. Users appreciate its ability to create professional-looking videos quickly without requiring technical skills or expensive production teams. However, some reviews note that while Synthesia's avatars are impressive, they still fall into the "uncanny valley" in certain cases, and its customisation options are somewhat limited compared to traditional video editing software. - If you need to create professional-looking videos without investing in cameras, actors, or editing software, Synthesia is an excellent choice. It's particularly useful for businesses producing training materials, internal communications, or marketing content at scale. - The platform also stands out for its multilingual capabilities, supporting over 140 languages and accents, making it ideal for global organizations that need consistent messaging across different regions. - If you require complete creative control over animations or want fully custom avatars, Synthesia might not be the best fit, as it primarily relies on pre-set AI avatars with limited personalisation options. - The AI-generated voices, while highly realistic, may also lack the natural expressiveness and emotional depth of a human narrator, which could be a drawback for storytelling-heavy content. - Additionally, if your needs involve traditional video production, including live-action filming and extensive post-production editing, a standard video editing suite will offer far more flexibility. If Synthesia doesn't fully meet your needs, there are alternative AI video platforms worth exploring. HeyGen offers similar AI-powered video generation but with more emphasis on custom avatars and business applications. D-ID focuses on transforming images into talking avatars and integrates well with conversational AI tools. For those looking to turn blog posts or articles into AI-generated videos, Pictory is a great option for content marketing and social media engagement.

TechRadar

Thu, 20 Feb, 8:24 PM UTC

Purpleant Technologies Launches BotWot iCX: Next-Gen AI Platform Unifies Multimodal Agents, Content Generation & Decision Orchestration

Patent-Pending Workflow Orchestrator Reduces Customer Churn by 35% in Beta, Unifies Text, Voice, Vision AI & Automated Content Creation Purpleant Technologies Pvt. Ltd., a pioneer in AI-driven customer experience innovation, today announced the global launch of BotWot iCX, a breakthrough platform uniting multimodal AI agents, intelligent content generation, and decision automation. Built on the company's patent-applied Intelligent Automated Workflow Orchestrator, BotWot iCX empowers enterprises to unify marketing, service, and retention strategies by analyzing sentiment, emotion, intent, and historical behavior, while generating dynamic video, image, and PDF content to drive engagement. The platform expands on Purpleant's inaugural product, BotWot (launched August 2023), which serves 100+ global enterprises. BotWot iCX introduces three patent-pending advancements, including its core orchestrator technology: Intelligent Automated Workflow Orchestrator™: Patent-pending decision engine processes real-time data (sentiment, purchase history, intent) to automate cross-channel workflows, reducing operational costs by 40% and boosting campaign ROI by 3x in beta tests. OmniGen™ Content Studio: AI generates personalized videos, images, and PDFs (e.g., product demos, invoices) tailored to customer behavior, slashing content creation time by 70%. VisionVoice AI Agents: Multimodal agents analyze visual cues (e.g., product images), voice tone, and text to resolve queries 50% faster across platforms like WhatsApp, email, and SMS. AI Agents & Content Generation Redefine Customer Engagement McKinsey's "The State of Customer Care in 2023" underscores fragmented customer data as a critical pain point, with businesses demanding integrated tools to unify insights and content. BotWot iCX bridges this gap with: Multimodal AI Interaction: Deploy vision, voice, and text agents to guide customers from discovery to purchase using dynamic media. Sentient Automation: Adjust campaigns in real time based on emotion detection (e.g., trigger discounts for frustrated users). Smart Content Engine: Auto-generate videos summarizing customer journeys or PDF reports for at-risk accounts. Real-Time Decision Orchestration: Leverage the patent-pending Workflow Orchestrator to prioritize actions -- like routing high-intent users to sales teams -- using sentiment, purchase history, and behavioral signals. Cross-Channel Personalization: Deliver AI-generated video demos, PDF guides, or image-based offers tailored to individual behavior across WhatsApp, email, and SMS -- boosting engagement by 40% in pilot programs. Executive Insights Nitya Prakhar, CEO: "Traditional CRMs are static. BotWot iCX is a living system. For a beauty brand, our AI generated tutorial videos for customers who hesitated at checkout, increasing conversions by 27%. This is the future of AI-driven engagement." Namita Sharma, COO: "Our orchestrator learns continuously. An eCommerce client used voice AI agents to analyze customer calls, identifying 'annoyance' patterns. We auto-updated their IVR, reducing call drops by 35%." Mohanraj Tamilarasu, CTO: "While competitors rely on single-mode AI, we fuse vision, voice, and NLP to solve real-world problems. A fertilizer distributor is beta-testing VisionVoice AI, enabling farmers to submit crop photos via WhatsApp. Our AI analyzes images, diagnoses soil or pest issues instantly, and recommends tailored fertilizers -- boosting the distributor's sales by 20% in just two months." Key Industries & Use Cases E-commerce: Auto-generated video product bundles and WhatsApp-native checkout workflows increase average order value by 25%. Banking: Orchestrator detects frustration in support chats, triggering PDF guides and agent handoffs, improving NPS by 18%. Farming: VisionVoice AI analyzes crop photos submitted via WhatsApp, detecting diseases and recommending treatments, reducing diagnosis time from 72 hours to 5 minutes and boosting crop yield by 30%. Availability & Pricing BotWot iCX is available globally starting March 1, 2024. Pricing scales based on usage, with a free tier for everyone. Request a demo at hello.botwot.io Media Assets Download high-resolution Founder images Watch a 2-minute platform demo About Purpleant Technologies Gurgaon-based Purpleant Technologies (Founded 2022) specializes in AI-powered customer engagement tools. Co-founded by Nitya Prakhar , Namita Sharma , and Mohanraj Tamilarasu , the team brings deep expertise in enterprise solutions, with prior leadership roles at American Express, HDFC Bank , and Jumia. Learn more: hello.botwot.io

CXOToday.com

Fri, 28 Feb, 8:15 AM UTC

Sympera AI raises $10m

This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author. Sympera AI scales relationship banking with AI agents that analyze data, prioritize clients, and enable relationship managers to focus on the right opportunities. Business banking presents a major growth opportunity, generating $150B annually -- about 17% of U.S. banking revenue, according to McKinsey & Co. Yet many SMBs remain underserved, as busy RMs often prioritize the largest clients. Purpose-built for this segment, Sympera AI models the expertise of top-performing RMs and leverages internal and public data to amplify their efforts and drive growth. Sympera AI's mission builds on the team's experience using data and analytics to deliver measurable outcomes in banking. Founder and CEO David Sosna has a proven track record launching and scaling banking technology ventures. The leadership team includes AI innovators and banking experts, among them CTO Daniel Gordon, an experienced AI researcher. "AI has the power to transform relationship banking, and we're working with clients to turn that potential into real growth," said Sosna. "We're pleased to have Nyca Partners and Viola Ventures on board as we accelerate our mission." Nyca Partners is a venture capital firm that specializes in investing in fintech companies that leverage technology to innovate and improve the financial services sector. Nyca has $850M in assets under management across four funds. "As a previous investor with David, we have seen what this three-time successful founder can achieve," said Hans Morris, Nyca's founder and managing partner. "We've spoken to many banks about their aspirations for -- and their skepticism of - AI, and it's clear that the greatest impact will be to increase the efficiency and value commercial and SMB bankers deliver to their clients. Sympera AI can help the banker offer the exactly right product at the exactly right time, so the bankers are one step ahead of their customers' needs." Viola Ventures is Israel's leading technology early-stage fund, with over $1.3B in assets under management. Avi Zeev, Co-founder of Viola Ventures, said: "I have been partnering with David for over 25 years, and this is his fourth company that I've invested in. David's deep understanding of the banking industry is what led him to build Sympera AI to address the underserved segment with innovative AI technology that's a revenue generator for banks."

Finextra Research

Tue, 25 Mar, 2:18 PM UTC

Emorphis Technologies Unveils Cutting-Edge AI Development Services to Transform Businesses

Emorphis Technologies expands its AI development services, offering solutions in Machine Learning, NLP, , and Predictive Analytics. --(PR.com)-- Emorphis Technologies, a global leader in software product development, proudly announces the expansion of its AI development services. With a strong commitment to driving innovation, Emorphis Technologies is set to empower businesses across industries with AI-driven solutions that enhance efficiency, decision-making, and customer experiences. By enabling businesses to bring AI to the forefront of their operations or augment their existing capabilities with AI, Emorphis Technologies is transforming the way enterprises innovate and scale. AI is reshaping the future of industries, and Emorphis Technologies is at the forefront of this transformation. The company's AI development services encompass a wide range of capabilities, including Machine Learning (ML), Natural Language Processing (NLP), , and Predictive Analytics. By integrating AI with existing enterprise systems, Emorphis Technologies helps businesses automate workflows, derive meaningful insights from data, and create personalized user experiences. "We believe that AI is not just a technological advancement but a strategic enabler for businesses to scale and innovate," said , Founder and CEO of "Our AI development services are tailored to address specific business challenges, ensuring seamless integration, scalability, and a tangible impact on operational efficiency." Emorphis Technologies' AI solutions cater to multiple industries, including healthcare, finance, retail, and logistics. Notably, in healthcare, the company has successfully developed AI-powered solutions for predictive analytics in patient care, care management workflow automation solutions, intelligent automation for administrative workflows, and advanced diagnostic tools. In finance, AI-driven fraud detection and risk assessment models have helped institutions mitigate threats and enhance security. With an agile approach to AI development, Emorphis Technologies provides end-to-end services, including AI strategy consulting, custom AI model development, AI-powered automation, and AI model deployment at scale. The company's focus on ethical AI and compliance ensures businesses leverage AI responsibly while adhering to industry regulations. As businesses continue to explore AI's potential, Emorphis Technologies remains committed to providing cutting-edge solutions that drive digital transformation. To learn more about how Emorphis Technologies can help your business harness AI's power. Visit - https://www.emorphis.com/technology/ai-software-development-services-company/ AI Development Services with Emorphis Technologies, along with its healthcare-focused division, , delivers industry-leading AI development services tailored for businesses across multiple sectors. Specializing in AI-driven automation, predictive analytics, NLP, and computer vision, Emorphis Technologies enables enterprises to integrate AI seamlessly into their operations. With a strong global presence and a team of experts, are dedicated to empowering businesses with scalable, innovative AI solutions that enhance efficiency, drive growth, and ensure digital transformation.

Market Screener

Thu, 27 Mar, 8:01 AM UTC

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Your one-stop AI hub

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