Intel rolls out AI customer support with Ask Intel, but warns answers may be inaccurate
Intel has launched Ask Intel, an AI-powered virtual assistant built on Microsoft Copilot Studio to handle customer support queries. The system can open support cases, check warranty coverage, and connect users with human representatives when needed. However, the tool explicitly warns that its answers may be inaccurate, raising concerns about potential hardware damage from incorrect technical advice on sensitive issues like CPU instability.