Amazon CEO Andy Jassy Predicts AI Will Reshape Workforce, Reducing Some Jobs While Creating New Opportunities

Amazon's Andy Jassy says AI will take some jobs but make others more 'interesting'

The adoption of artificial intelligence systems throughout the business sector will lead to "fewer people doing some of the jobs" that become automated, Amazon president and CEO Andy Jassy said in an interview with CNBC's Jim Cramer this week. Jassy's understated comments about the future impacts of automation upon the job market were also optimistic: While he concedes that some people will be replaced by AI, the technology will simultaneously "make all of our jobs more interesting " and lead to new roles. "We're going to hire more people in AI, more people in robotics, and there will be other jobs...that we'll hire [for] over time, too," he told Cramer. Also: You've heard about AI killing jobs, but here are 15 news ones AI could create Such reassurances have become the norm among leaders of the major tech firms, as fears of AI-fueled job displacement continue to percolate. In a blog post published last month, for example, OpenAI's Sam Altman wrote that while AI will cause "whole classes of jobs" to disappear, this will ultimately be worthwhile thanks to the massive and widespread wealth the technology will supposedly generate. And in a recent episode of the podcast Hard Fork, Google DeepMind CEO Demis Hassabis said the company has "no plan" to hire fewer engineers next year than it has this year. Like every other major tech company, Amazon has been investing heavily in AI. In February, the company unveiled Alexa+, its new AI-powered assistant. Last month, it announced the general launch of its Video Generator platform, which allows advertisers to create simple video ads from still images of products. And just last week, the company announced the launch of DeepFleet, a new foundation model designed to coordinate and streamline the behavior of its huge fleet of fulfillment center robots. The company's escalating embrace of AI comes with a human cost. Foreshadowing the statements he'd later make to CNBC, Jassy told Amazon employees in a memo last month that AI will make some of the company's jobs redundant, while simultaneously creating more demand for human labor in certain job categories. "It's hard to know exactly where this nets out over time," Jassy wrote in the memo, "but in the next few years, we expect that this will reduce our total corporate workforce as we get efficiency gains from using AI extensively across the company." Also: Phishers built fake Okta and Microsoft 365 login sites with AI - here's how to protect yourself Amazon has laid off around 27,000 workers since early 2022 as Jassy continues to look for ways to cut company expenditures, CNBC reported in May. Microsoft will also reportedly lay off around 4% of its global workforce -- consisting of about 224,000 employees as of last month -- as the company ratchets up its AI spending. Jassy explicitly mentions AI agents in both the CNBC interview and his internal memo as a particularly potent application of AI. Unlike more limited chatbots, agents are able to autonomously formulate plans, coordinate with one another, and use digital tools like web search in order to achieve their goals. Also: What are AI agents? How to access a team of personalized assistants Leading tech companies have been promoting agents with considerable gusto in recent months, an effort fueled in part by a need to show tangible returns to investors following massive investments in AI research and development. It seems to be working: A recent survey of 500 tech leaders conducted by accounting firm Ernst & Young found that close to half of all respondents are actively integrating AI agents across their organizations. The same survey also found that 84% of tech leaders are planning on expanding their workforce over the next six months.

Amazon's Andy Jassy says AI will replace human workers while creating more 'interesting' jobs

The adoption of artificial intelligence systems throughout the business sector will lead to "fewer people doing some of the jobs" that become automated, Amazon president and CEO Andy Jassy said in an interview with CNBC's Jim Cramer this week. Jassy's understated comments about the future impacts of automation upon the job market were also optimistic: While he concedes that some people will be replaced by AI, the technology will simultaneously "make all of our jobs more interesting " and lead to new roles. "We're going to hire more people in AI, more people in robotics, and there will be other jobs...that we'll hire [for] over time, too," he told Cramer. Also: You've heard about AI killing jobs, but here are 15 news ones AI could create Such reassurances have become the norm among leaders of the major tech firms, as fears of AI-fueled job displacement continue to percolate. In a blog post published last month, for example, OpenAI's Sam Altman wrote that while AI will cause "whole classes of jobs" to disappear, this will ultimately be worthwhile thanks to the massive and widespread wealth the technology will supposedly generate. And in a recent episode of the podcast Hard Fork, Google DeepMind CEO Demis Hassabis said the company has "no plan" to hire fewer engineers next year than it has this year. Like every other major tech company, Amazon has been investing heavily in AI. In February, the company unveiled Alexa+, its new AI-powered assistant. Last month, it announced the general launch of its Video Generator platform, which allows advertisers to create simple video ads from still images of products. And just last week, the company announced the launch of DeepFleet, a new foundation model designed to coordinate and streamline the behavior of its huge fleet of fulfillment center robots. The company's escalating embrace of AI comes with a human cost. Foreshadowing the statements he'd later make to CNBC, Jassy told Amazon employees in a memo last month that AI will make some of the company's jobs redundant, while simultaneously creating more demand for human labor in certain job categories. "It's hard to know exactly where this nets out over time," Jassy wrote in the memo, "but in the next few years, we expect that this will reduce our total corporate workforce as we get efficiency gains from using AI extensively across the company." Also: Phishers built fake Okta and Microsoft 365 login sites with AI - here's how to protect yourself Amazon has laid off around 27,000 workers since early 2022 as Jassy continues to look for ways to cut company expenditures, CNBC reported in May. Microsoft will also reportedly lay off around 4% of its global workforce -- consisting of about 224,000 employees as of last month -- as the company ratchets up its AI spending. Jassy explicitly mentions AI agents in both the CNBC interview and his internal memo as a particularly potent application of AI. Unlike more limited chatbots, agents are able to autonomously formulate plans, coordinate with one another, and use digital tools like web search in order to achieve their goals. Also: What are AI agents? How to access a team of personalized assistants Leading tech companies have been promoting agents with considerable gusto in recent months, an effort fueled in part by a need to show tangible returns to investors following massive investments in AI research and development. It seems to be working: A recent survey of 500 tech leaders conducted by accounting firm Ernst & Young found that close to half of all respondents are actively integrating AI agents across their organizations. The same survey also found that 84% of tech leaders are planning on expanding their workforce over the next six months.

Amazon CEO Jassy says AI will lead to 'fewer people doing some of the jobs' that get automated

Amazon CEO Andy Jassy said the rapid rollout of generative artificial intelligence means the company will one day require fewer employees to do some of the work that computers can handle. "Like with every technical transformation, there will be fewer people doing some of the jobs that the technology actually starts to automate," Jassy told CNBC's Jim Cramer in an interview on Monday. "But there's going to be other jobs." Even as AI eliminates the need for some roles, Amazon will continue to hire more employees in AI, robotics and elsewhere, Jassy said. Earlier this month, Jassy admitted that he expects the company's workforce to decline in the next few years as Amazon embraces generative AI and AI-powered software agents. He told staffers in a memo that it will be "hard to know exactly where this nets out over time" but that the corporate workforce will shrink as Amazon wrings more efficiencies out of the technology. It's a message that's making its way across the tech sector. Salesforce CEO Marc Benioff last week claimed AI is doing 30% to 50% of the work at his software vendor. Other companies such as Shopify and Microsoft have urged employees to adopt the technology in their daily work. The CEO of Klarna said in May that the online lender has managed to shrink its headcount by about 40%, in part due to investments in AI and natural attrition in its workforce. Jassy said on Monday that AI will free employees from "rote work" and "make all our jobs more interesting," while enabling staffers to invent better services more quickly than before. Amazon and other tech companies have also been shrinking their workforces through rolling layoffs over the past several years. Amazon has cut more than 27,000 jobs since the start of 2022, and it's announced smaller, more targeted layoffs in its retail and devices units in recent months. Amazon shares are flat so far this year, underperforming the Nasdaq, which has gained 5.5%. The stock is about 10% below its record reached in February, while fellow megacaps Meta, Microsoft and Nvidia are all trading at or very near record highs.

Amazon CEO says AI will mean 'fewer people doing some of the jobs' - but will make other jobs more interesting

Amazon CEO Andy Jassy has once again repeated that AI could soon replace some workers at Amazon. AI could soon have "fewer people doing some of the jobs", Jassy said. Luckily, according to Jassy, "there's going to be other jobs" and AI will help free people from "rote work" which will "make all our jobs more interesting." "Like with every technical transformation, there will be fewer people doing some of the jobs that the technology actually starts to automate," the Amazon CEO told CNBC's Jim Cramer in an interview. Jassy added Amazon will continue to hire in areas such as AI and robotics, despite the company steadily reducing its headcount for the past few years, with just over 27,000 jobs cut since 2022. Jassy confirmed in June 2025 that this trend will likely continue for the next few years. Improving internet efficiency while cutting headcounts isn't a unique trend, with many top companies following suit. Salesforce CEO Mark Benioff claimed that AI was now doing 30% to 50% of the work at the company. Many workers are still not wholly convinced of the benefits of AI, especially if those benefits can only be reaped if their job is replaced. The latest arrivals into the workforce are particularly concerned about how bosses are implementing AI into their jobs. A recent survey also found some workers are seeing the benefits of the technology, but are suffering from workplace stress over the fear that they could be replaced. There have also been calls for the work week to be cut from 5 days to 4 if the productivity increases that many companies are boasting are to be believed, but that will be a difficult one to swing with boards looking to cut costs, improve productivity, and boost efficiency.

Amazon CEO Andy Jassy: AI will mean fewer jobs and we already cut 27,000 people from Amazon's workforce

Amazon CEO Andy Jassy delivered a clear message in his recent conversation with CNBC's Jim Cramer: Artificial intelligence will fundamentally reshape Amazon's workforce, automating routine jobs while creating new opportunities in advanced technology fields. Jassy's remarks, which echo a memo he sent to Amazon's 1.5 million employees last week, underscore both the disruptive and transformative potential of generative AI across the company's operations. Jassy told Cramer that, as with every major technological shift, "there will be fewer people doing some of the jobs that the technology actually starts to automate." He emphasized that AI is already freeing Amazon employees from rote work, making jobs "more interesting," and enabling staff to focus on innovation and higher-value tasks. For example, AI agents now handle coding, analytics, and research at Amazon, he said. However, Jassy was candid about the impact on headcount. He acknowledged that the adoption of generative AI will mean "fewer people" are needed for certain roles. In a recent internal memo, Jassy wrote, "We will need fewer people doing some of the jobs that are being done today, and more people doing other types of jobs. It's hard to know exactly where this nets out over time, but in the next few years, we expect that this will reduce our total corporate workforce as we get efficiency gains from using AI extensively across the company." Amazon has already been through significant layoffs, cutting more than 27,000 jobs over the past few years. Jassy positioned the ongoing transformation as an opportunity for those willing to adapt, urging employees to "be curious about AI, educate yourself, attend workshops and take trainings," and to experiment with AI tools to "get more done with scrappier teams." Jassy also pointed out that AI will create new jobs in areas such as robotics, AI development, and other fields requiring human creativity and complex decision-making. "I think that A.I. and generative A.I. specifically is the most transformative technology of our lifetime, which is saying a lot, given that we have had the Internet," he told CNBC.

Amazon employees criticise CEO Andy Jassy after admitting AI will replace jobs in future - The Economic Times

Amazon CEO Andy Jassy recently told staff that the company's corporate workforce will shrink over the next few years due to efficiency gains from artificial intelligence (AI) adoption, according to a memo sent last week. The announcement caused immediate backlash across internal company channels, as reported by Business Insider. One employee wrote in a Slack channel, "There is nothing more motivating on a Tuesday than reading that your job will be replaced by AI in a few years." A Slack channel is a platform where teams within organisations communicate, share tools, and exchange files. Another responded, "At least he said the quiet part out loud. We all knew it but now it's clearly part of the plan." Some employees voiced concern over Amazon's increasing reliance on AI and urged the company to rethink its approach. One worker even criticised Jassy's leadership, saying, "He, as the CEO, has shown he can deliver on one of those things and not the other." In his memo, Jassy explained that the rise of generative AI (GenAI) and automation tools will significantly transform how work is done. "We will need fewer people doing some of the jobs that are being done today and more people doing other types of jobs," he said. Amazon had more than 1.5 million full-time and part-time employees at the end of last year. Earlier in the month, Business Insider also revealed that the company is freezing its hiring budget for the retail division for the rest of the year.

Amazon CEO reveals which jobs are next to go after 27,000 layoffs -- is yours on the list?

Amazon CEO Andy Jassy has warned of further job cuts as the company integrates artificial intelligence across its operations. AI is automating tasks, leading to a reduced need for some traditional roles. Jassy encourages employees to adapt and upskill, emphasizing that AI will also create new opportunities in areas like robotics and AI development, ultimately reshaping the workforce.Amazon CEO Andy Jassy shared a blunt message about the company's future: the rise of artificial intelligence will mean more job cuts, and the next wave could hit roles that could be automated, as per a report During a recent interview with CNBC's Jim Cramer, Jassy laid out a vision of an Amazon transformed by generative AI, one that has innovation but also fewer people in traditional corporate roles, according to the Fortune report. Jassy pointed out that, as with every major technological shift, "there will be fewer people doing some of the jobs that the technology actually starts to automate," as quoted in the Fortune report. The Amazon CEO also highlighted that artificial intelligence is already freeing Amazon employees from rote work, which has made jobs "more interesting," and enabling staff to focus on innovation and higher-value tasks, as per the report. ALSO READ: Dakota Johnson & Chris Martin split, sources say his dependence drove them apart He even shared an example that AI agents in Amazon are now used to handle coding, analytics, and research, as per the Fortune report. His latest remarks on CNBC were similar to a memo he sent to Amazon's 1.5 million employees last month, which pointed out both the disruptive and transformative potential of generative AI across the e-commerce giant's operations, according to the Fortune report. While the Amazon CEO was also very candid about the impact of AI on its workforce, according to the report. Jassy even acknowledged that the adoption of generative AI would mean "fewer people" are needed for certain roles, as reported by Fortune. Even in the recent internal memo, Jassy had mentioned that "We will need fewer people doing some of the jobs that are being done today, and more people doing other types of jobs. It's hard to know exactly where this nets out over time, but in the next few years, we expect that this will reduce our total corporate workforce as we get efficiency gains from using AI extensively across the company," as quoted by Fortune in its report. The discussion of potential layoffs comes after Amazon had already been through significant layoffs, reducing over 27,000 jobs in the past few years, according to the report. ALSO READ: Trump's Big, Beautiful Bill gets brutal reviews from Americans, polls show it's deeply unpopular However, Jassy also highlighted that the ongoing transformation is an opportunity for those willing to adapt, urging employees to "be curious about AI, educate yourself, attend workshops and take trainings," and to experiment with AI tools to "get more done with scrappier teams," as quoted by Fortune in its report. He also emphasised that AI would create new jobs in areas such as robotics, AI development, and other fields requiring human creativity and complex decision-making, as per the report. Jassy said during the CNBC interview that, "I think that AI and generative AI specifically is the most transformative technology of our lifetime, which is saying a lot, given that we have had the internet," as quoted by Fortune. How soon will these AI-driven job cuts happen? Jassy says the changes will happen over the next few years as Amazon increases its use of AI, as per the Fortune report. Will there be new jobs created because of AI? Yes, especially in areas like robotics, AI development, and roles that need creativity and complex decision-making, as per the Fortune report.

Amazon CEO Andy Jassy Warns Of AI-Driven Workforce Reduction -- AMZN 'Won't Keep Everyone,' Says Ex-VP Ethan Evans In Warning To Employees - Amazon.com (NASDAQ:AMZN)

Amazon.com Inc. AMZN CEO Andy Jassy's recent announcement that artificial intelligence will shrink the company's corporate workforce has prompted a stark warning from former Amazon Vice President Ethan Evans, who says employees must adapt or face elimination. Check out the current price of AMZN stock here. What Happened: Evans wrote on X on Wednesday that Jassy is delivering "a really simple truth" to give current Amazon employees time to prepare for job competition driven by AI efficiency gains. "Amazon, even with new projects, does not expect to keep everyone," Evans stated, adding that the company will retain "the most productive, most valuable people." The former VP, who worked directly with Jassy, characterized the CEO's Tuesday blog post as firing "the starting gun" on an internal race where employees must prove their AI-resistant value or risk layoffs. Evans urged workers to identify skills that AI cannot easily replace and invest in capabilities where AI enhances rather than replaces human performance. See Also: Mark Zuckerberg's Meta Beats Lawsuit Over AI Training On Books, Judge Finds 'No Meaningful Evidence On Market Dilution' Why It Matters: Jassy's announcement last week revealed Amazon has over 1,000 generative AI services and applications in development. The company's AI-driven Alexa+ serves tens of millions of customers globally, while more than 50,000 advertisers used AI capabilities in the first quarter alone. Amazon has committed over $100 billion to AI infrastructure investments, including $13 billion for Australia's data center expansion through 2029. Internal employee reactions viewed by Business Insider showed mixed responses across Slack channels. "There is nothing more motivating on a Tuesday than reading that your job will be replaced by AI in a few years," one employee wrote. Others questioned whether senior leadership would face similar cuts, noting Amazon's S-team expansion under Jassy. The workforce warning comes as Amazon froze retail hiring budgets this year while expanding AI capabilities. Jassy previously called AI investments a "once-in-a-lifetime reinvention of everything we know," emphasizing substantial capital requirements for AI chips and data centers. Evans warned that attacking leadership for delivering "unpleasant truth" only encourages delays that lead to "brutal surprise down the road." He advised employees to start transitioning skills immediately, stating, "Get started or get hurt." AMZN performs strongly on Growth and Quality metrics, with decent Momentum and Value scores. For more insights like this, subscribe to Benzinga Edge Stock Rankings today! Read Next: Microsoft CEO Satya Nadella Praises Palantir's FDE Model As 'Fantastic' -- Insiders Say It's Not Consulting, It Builds 'The Product Customers Need' Disclaimer: This content was partially produced with the help of AI tools and was reviewed and published by Benzinga editors. Photo courtesy: Markus Mainka / Shutterstock.com AMZNAmazon.com Inc$213.200.57%Stock Score Locked: Edge Members Only Benzinga Rankings give you vital metrics on any stock - anytime. Unlock RankingsEdge RankingsMomentum44.22Growth97.08Quality65.27Value49.86Price TrendShortMediumLongOverviewMarket News and Data brought to you by Benzinga APIs