AudioCodes Reports Q3 2024 Results: Growth in AI and Cloud Services Amid Overall Revenue Decline

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AudioCodes, a provider of unified communications and AI solutions, reported its Q3 2024 financial results, showing a slight revenue decline but growth in services and AI-related offerings. The company continues its transformation towards cloud software and services with a focus on recurring revenue.

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AudioCodes Reports Mixed Q3 2024 Results

AudioCodes, a leading provider of unified communications and AI solutions, has announced its financial results for the third quarter of 2024, revealing a mixed performance as the company continues its strategic shift towards cloud-based services and AI-driven solutions 1.

Financial Performance

The company reported revenues of $60.3 million for Q3 2024, a slight decrease of 2% compared to $61.5 million in Q3 2023 12. Despite the overall revenue decline, AudioCodes saw growth in key areas:

  • Service revenues increased by 6.3% year-over-year, accounting for 53.4% of total revenues – the highest on record for the company 3.
  • Non-GAAP net income was $4.3 million, or $0.14 per diluted share, compared to $8.3 million, or $0.25 per diluted share, in Q3 2023 1.
  • GAAP net income stood at $2.3 million, or $0.07 per diluted share, down from $4.3 million, or $0.13 per diluted share, in the same period last year 1.

Strategic Focus on Cloud and AI

AudioCodes' CEO, Shabtai Adlersberg, highlighted the company's successful execution of strategic priorities, emphasizing the ongoing transformation into a cloud software and services company 13:

  • Live Teams business grew 21% year-over-year, accounting for 44% of total Microsoft business, up from 37% a year ago 3.
  • Conversational AI saw significant growth, with the dollar value of contracts signed increasing by approximately 50% compared to the previous year 3.
  • Annual Recurring Revenue (ARR) grew by 40% year-over-year, reaching $60 million at the end of Q3, up from $48 million at the end of 2023 3.

AI-Driven Innovation and Partnerships

The company reported strong momentum in its AI initiatives:

  • Increased pipeline activities across its conversational AI suite, including Voca CIC, an AI-first CX solution for Microsoft Teams 3.
  • Growth in SaaS recording solutions such as Meeting Insights and interaction recording 3.
  • Continued development of Voice AI Connect 3.

AudioCodes also highlighted its long-standing partnership with AT&T in North America, which has contributed multi-millions in annual recurring revenues by providing secure voice connectivity for Microsoft Teams customers 3.

Financial Position and Shareholder Returns

As of September 30, 2024, AudioCodes reported:

  • Cash and cash equivalents, including various investments, totaled $88.3 million, down from $106.5 million at the end of 2023 1.
  • The company repurchased 332,709 ordinary shares for $3.3 million during the quarter 4.
  • A cash dividend of 18 cents per share, totaling approximately $5.7 million, was paid on August 29, 2024 1.

Looking Ahead

AudioCodes remains optimistic about its future prospects, citing a healthy pipeline for its major practices including Microsoft business, CX, and Conversational AI. The company believes this positions it well for improved top-line growth as it moves into 2025 and beyond 3.

As AudioCodes continues to navigate the evolving landscape of unified communications and AI, its focus on recurring revenue streams and AI-driven solutions appears to be gaining traction, despite short-term revenue challenges.

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