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On Mon, 23 Sept, 4:03 PM UTC
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Bengaluru hosts 36% of GCC workforce in first two quarters of FY25: TeamLease
The Karnataka capital's dominance in the high-tech industry is the major reason behind the growth of the GCCs, as per the report, which added that Bangalore has about 37 per cent of GCC talent. Professional Services, which includes BFSI and consulting companies, follow with 21 per cent of the headcount. The manufacturing sector in Bengaluru is also emerging as a significant player, contributing 10 per cent to the total headcount, with automotive and electronics manufacturing leading this growth. The findings also showed Hyderabad accounting for 14 per cent of TeamLease Digital's client base. The city excels in the high-tech industry, which contributes 45 per cent to the GCC headcount. Hyderabad's GCCs are at the cutting edge of digital transformation, leveraging advancements in cloud computing, AI, cybersecurity, blockchain, and data analytics to enhance global operations. The focus on automation and emerging technologies like robotics and blockchain underlines Hyderabad's role as a leader in tech innovation. The Mumbai/Pune region follows closely, with 31 per cent of TeamLease Digital's GCC partnerships. The high-tech and automotive sectors are the most significant in this region, with the high-tech industry making up 33 per cent and the automotive sector contributing 22 per cent of the headcount. Pune, in particular, is emerging as a driver in the automotive sector. This region is also notable for its involvement in the capital markets, a sector that is only served by Mumbai/Pune and Delhi NCR, highlighting critical skills in data mining, predictive analytics, and big data frameworks. Delhi-NCR contributes 22 per cent to the overall GCC headcount, with Software Platform and High Tech each representing 20 per cent of the headcount. This region is unique in its substantial contribution to the oil and gas industry, comprising 6.5 per cent of the GCC headcount. Elaborating on the findings, Neeti Sharma, Chief Executive Officer, of TeamLease Digital said, "Sectors like healthcare, BFSI, and retail have shown remarkable growth. Between 2021 and 2023, these sectors recorded cumulative compound annual growth rates (CAGR) exceeding 30 per cent. This growth is particularly notable, given that during the same period, the broader IT industry was experiencing a downturn. In contrast, the GCC Software and Internet sector maintained steady progress and is projected to reach a CAGR of 6.2 per cent by 2027. Even more promising is the retail and e-commerce GCC sector, which is expected to see the strongest growth at 8.4 per cent CAGR, followed closely by Healthcare at 7.5 per cent." (ANI)
[2]
Bengaluru hosts 36% of GCC workforce in first two quarters of FY25: TeamLease
New Delhi: Bengaluru has kept its position strong as a prominent hub for GCCs, hosting 36 per cent of the GCC workforce in the first two quarters of the financial year (FY) 2025, a TeamLease Digital report observed. The Karnataka capital's dominance in the high-tech industry is the major reason behind the growth of the GCCs, as per the report, which added that Bangalore has about 37 per cent of GCC talent. Professional Services, which includes BFSI and consulting companies, follow with 21 per cent of the headcount. The manufacturing sector in Bengaluru is also emerging as a significant player, contributing 10 per cent to the total headcount, with automotive and electronics manufacturing leading this growth. The findings also showed Hyderabad accounting for 14 per cent of TeamLease Digital's client base. The city excels in the high-tech industry, which contributes 45 per cent to the GCC headcount. Hyderabad's GCCs are at the cutting edge of digital transformation, leveraging advancements in cloud computing, AI, cybersecurity, blockchain, and data analytics to enhance global operations. The focus on automation and emerging technologies like robotics and blockchain underlines Hyderabad's role as a leader in tech innovation. The Mumbai/Pune region follows closely, with 31 per cent of TeamLease Digital's GCC partnerships. The high-tech and automotive sectors are the most significant in this region, with the high-tech industry making up 33 per cent and the automotive sector contributing 22 per cent of the headcount. Pune, in particular, is emerging as a driver in the automotive sector. This region is also notable for its involvement in the capital markets, a sector that is only served by Mumbai/Pune and Delhi NCR, highlighting critical skills in data mining, predictive analytics, and big data frameworks. Delhi-NCR contributes 22 per cent to the overall GCC headcount, with Software Platform and High Tech each representing 20 per cent of the headcount. This region is unique in its substantial contribution to the oil and gas industry, comprising 6.5 per cent of the GCC headcount. Elaborating on the findings, Neeti Sharma, Chief Executive Officer, of TeamLease Digital said, "Sectors like healthcare, BFSI, and retail have shown remarkable growth. Between 2021 and 2023, these sectors recorded cumulative compound annual growth rates (CAGR) exceeding 30 per cent. This growth is particularly notable, given that during the same period, the broader IT industry was experiencing a downturn. In contrast, the GCC Software and Internet sector maintained steady progress and is projected to reach a CAGR of 6.2 per cent by 2027. Even more promising is the retail and e-commerce GCC sector, which is expected to see the strongest growth at 8.4 per cent CAGR, followed closely by Healthcare at 7.5 per cent."
[3]
Bengaluru most prominent GCC hub in India: TeamLease Digital
Bengaluru leads as the top hub for global capability centres (GCCs) in India, with a 36% client base share. High-tech, professional services, and manufacturing sectors drive this growth. Hyderabad, Mumbai/Pune, and Delhi-NCR also contribute significantly to the GCC landscape, focusing on high-tech and automotive industries.Bengaluru is the most prominent hub for global capability centres (GCCs) in India, according to a report by tech staffing and learning solutions provider TeamLease Digital. The city accounted for 36% of its client base for the first two quarters of FY25. Bengaluru is characterised by its dominance in the high-tech industry, which comprises 37% of the talent concentration. Professional services, which includes BFSI and consulting companies, follow with 21% of the headcount. The manufacturing sector is also emerging as a significant player, contributing 10% to the total headcount, with automotive and electronics manufacturing leading this growth. High-tech as an industry is focused on the leveraging of modern technologies across sectors like electronics, healthcare, ecommerce, semiconductor, EVs, aviation and defence, and ER&D. The company's report reveals insights into the regional concentration of GCCs and the industries driving their growth. "Over the past few years, global capability centres have emerged as powerhouses of innovation and job creation across industries. Sectors like healthcare, BFSI and retail have shown remarkable growth. Between 2021 and 2023, these sectors recorded cumulative compound annual growth rates (CAGR) exceeding 30%," said Neeti Sharma, CEO, TeamLease Digital. "This growth is particularly notable, given that during the same period, the broader IT industry was experiencing a downturn. In contrast, the GCC software and internet sector maintained steady progress and is projected to reach a CAGR of 6.2% by 2027. Even more promising is the retail and ecommerce GCC sector, which is expected to see the strongest growth at 8.4% CAGR, followed closely by healthcare at 7.5%," she added. The findings also show Hyderabad accounting for 14% of TeamLease Digital's client base. The city excels in the high-tech industry, which contributes 45% to the GCC headcount. Hyderabad's GCCs are at the cutting edge of digital transformation, leveraging advancements in cloud computing, AI, cybersecurity, blockchain and data analytics to enhance global operations. The focus on automation and emerging technologies like robotics and blockchain underlines Hyderabad's role as a leader in tech innovation. The Mumbai/Pune region follows closely, with 31% of GCC partnerships. The high-tech and automotive sectors are the most significant in this region, with the high-tech industry making up 33% and the automotive sector contributing 22% of the headcount. Pune, in particular, is emerging as a driver in the automotive sector. Delhi-NCR contributes 22% to the overall GCC headcount, with software and platform and high-tech, each representing 20% of the headcount. This region makes a substantial contribution to the oil and gas industry, comprising 6.5% of the GCC headcount. Key skills in demand include AWS, Azure, data modelling and IoT platforms, reflecting the sector's emphasis on advanced digital solutions.
[4]
TeamLease Digital Findings: Bangalore dominates with 36% of GCCs, Hyderabad drives 45% in High-Tech industries, Mumbai/Pune holds 31%
Comprehensive and insightful, TeamLease Digital's data offers a glimpse of the GCC landscape in India, reflecting the regional strengths and evolving industry trends TeamLease Digital, a leading tech staffing and learning solutions provider, today announced the state-wise distribution of Global Capability Centers (GCCs) across India for FY25. The data, based on an TeamLease Digital's finding, reveals key insights into the regional concentration of GCCs and the industries driving their growth. As per the findings, Bangalore stands out as a prominent hub for GCCs, hosting 36% of TeamLease Digital's total client base for the first two quarters of FY25. This city is notably characterised by its dominance in the High-Tech industry, which comprises 37% of the talent concentration. Professional Services, which includes BFSI and Consulting companies, follows with 21% of the headcount. The Manufacturing sector is also emerging as a significant player, contributing 10% to the total headcount, with automotive and electronics manufacturing leading this growth. High-Tech as an industry focused on the leveraging of modern technologies across sectors like Electronics, Healthcare, E-Commerce, Semiconductor, EVs, Aviation & Defence, and ER&D. The findings also showed Hyderabad accounting for 14% of TeamLease Digital's client base. The city excels in the High-Tech industry, which contributes 45% to the GCC headcount. Hyderabad's GCCs are at the cutting edge of digital transformation, leveraging advancements in Cloud computing, AI, cybersecurity, blockchain, and Data Analytics to enhance global operations. The focus on automation and emerging technologies like robotics and blockchain underlines Hyderabad's role as a leader in tech innovation. The Mumbai/Pune region follows closely, with 31% of TeamLease Digital's GCC partnerships. The high-tech and automotive sectors are the most significant in this region, with the high-tech industry making up 33% and the automotive sector contributing 22% of the headcount. Pune, in particular, is emerging as a driver in the Automotive sector. This region is also notable for its involvement in the capital markets, a sector that is only served by Mumbai/Pune and Delhi NCR, highlighting critical skills in data mining, predictive analytics, and big data frameworks. Further, Delhi-NCR contributes 22% to the overall GCC headcount, with Software & Platform and High Tech each representing 20% of the headcount. This region is unique in its substantial contribution to the Oil & Gas industry, comprising 6.5% of the GCC headcount. Key skills in demand include AWS, Azure, Data Modelling, and IoT platforms, reflecting the sector's emphasis on advanced digital solutions. Elaborating on the findings Neeti Sharma, Chief Executive Officer, TeamLease Digital said: "Over the past few years, Global Capability Centres (GCCs) have emerged as powerhouses of innovation and job creation across industries. As GCCs continue to evolve, we are increasingly partnering with them across locations to address their demand for niche skills, while also co-creating new job functions. "Sectors like Healthcare, BFSI, and Retail have shown remarkable growth. Between 2021 and 2023, these sectors recorded cumulative compound annual growth rates (CAGR) exceeding 30%. This growth is particularly notable, given that during the same period, the broader IT industry was experiencing a downturn. In contrast, the GCC Software & Internet sector maintained steady progress and is projected to reach a CAGR of 6.2% by 2027. Even more promising is the Retail & E-commerce GCC sector, which is expected to see the strongest growth at 8.4% CAGR, followed closely by Healthcare at 7.5%. These upward trends signal a dynamic shift in the global workforce, and TeamLease Digital is well-poised to facilitate this growth by connecting GCCs with the best-suited tech staffing + learning solutions that'll ensure the organization's readiness to tackle competitive yet niche growth opportunities presented by emerging technologies or newer markets."
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Bengaluru has established itself as the primary Global Capability Center (GCC) hub in India, hosting 36% of the GCC workforce in the first two quarters of FY25. The city's dominance in the tech sector is driving this trend, with other major cities also playing significant roles.
Bengaluru, often referred to as India's Silicon Valley, has solidified its position as the country's leading Global Capability Center (GCC) hub. According to a recent report by TeamLease Digital, the city hosts an impressive 36% of the GCC workforce in India during the first two quarters of the fiscal year 2025 1. This statistic underscores Bengaluru's pivotal role in the rapidly expanding GCC sector, which has become a crucial component of India's tech-driven economy.
The city's prominence in the GCC landscape can be attributed to several factors. Bengaluru's robust tech ecosystem, skilled talent pool, and favorable business environment have made it an attractive destination for global companies looking to establish their capability centers. The presence of numerous multinational corporations and a thriving startup culture has further enhanced the city's appeal 2.
While Bengaluru leads the pack, other major Indian cities are also playing significant roles in the GCC sector:
Hyderabad: The city has emerged as a strong contender, particularly in high-tech industries. Hyderabad drives 45% of GCCs in these sectors, showcasing its growing importance in the tech landscape 3.
Mumbai-Pune Region: This combined metropolitan area holds 31% of GCCs, indicating its substantial contribution to the sector 4.
National Capital Region (NCR): Cities like Delhi, Gurgaon, and Noida collectively form another important GCC hub, although specific figures were not provided in the available sources.
The growth of GCCs in these cities has had a significant impact on employment opportunities and economic development. These centers not only create jobs but also foster innovation and knowledge transfer between global companies and local talent. The presence of GCCs has led to the development of specialized skill sets among the Indian workforce, making the country an increasingly attractive destination for global tech investments 2.
As India continues to strengthen its position as a global tech hub, the GCC sector is expected to grow further. Cities like Bengaluru, Hyderabad, and others are likely to see increased investments and expansion of existing centers. This growth trajectory is anticipated to create more job opportunities, drive innovation, and contribute significantly to India's economic development in the coming years 3.
Reference
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India's Global Capability Centers (GCCs) are evolving rapidly, moving beyond traditional back-office operations to become centers of innovation and technological advancement, with a strong focus on AI integration and R&D.
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A recent study by Xpheno shows that Global Capability Centers (GCCs) in India are offering salaries up to 20% higher than traditional IT companies. This trend is reshaping the job market for tech professionals in the country.
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Karnataka becomes the first Indian state to introduce a Global Capability Centre (GCC) policy, targeting 1,000 GCCs and $50 billion in economic output by 2029. The policy aims to create job opportunities and boost the state's tech ecosystem.
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3 Sources
India's Global Capability Centers (GCCs) see significant growth, with revenue reaching $64.6 billion in FY24. The sector's expansion attracts Fortune 500 companies, promising further growth by 2030.
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Global Capability Centers (GCCs) in India are offering significantly higher salaries than IT services companies, with a focus on investments in AI, ML, cybersecurity, and data management. This trend is reshaping the Indian tech job market and attracting top talent.
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3 Sources
