FIS Launches AI-Powered 'Treasury GPT' in Collaboration with Microsoft

FIS launches AI-based product support tool for treasury industry

This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author. In collaboration with Microsoft, the tool uses Microsoft Azure OpenAI Service for enhanced data and risk management, and quickly generates responses on queries pertaining to product usability, client configuration, policies and best practices for use of the solution. As the first such solution for FIS' Treasury Management offerings and one of the first for the treasury management industry as a whole, the announcement underscores FIS' commitment to unlocking efficiency and value for money in motion, providing treasurers with innovative tools to more efficiently manage risk, combat cost pressures and drive growth. "Corporate treasurers have a major role to play in their organizations, but emerging risks and expanded responsibilities can create disharmony and disruption to their strategies and workflows," said JP James, head of Treasury and Risk at FIS. "In this fast-changing environment, having access to the best tools and innovations is what will keep corporate treasurers ahead of the curve. By launching Treasury GPT, we're giving our customers a competitive edge that can unlock the power and capabilities of FIS solutions and steer their companies to growth." Why Treasury GPT Matters According to PwC, 89% of CEOs using generative AI in their businesses say it will impact their business model in the next three years, illustrating the benefits that businesses are finding with the technology once put to use effectively. As a pioneering solution in the industry, Treasury GPT references product documentation and uses machine learning through Azure OpenAI Service to quickly provide FIS users with high-quality, informed guidance, enabling them to focus less on low-value administrative tasks and more on liquidity management and strategy. Notably, Treasury GPT also won the "Best Solution Innovation in AI" category at the 2025 Treasury Management International Awards for Innovation & Excellence. "As modern business management becomes increasingly complex, we continue to identify opportunities to help drive digital transformation for people, organizations, and industries around the world," said Jacqueline O'Flanagan, head of Financial Services for the Americas at Microsoft. "Treasury GPT addresses a host of efficiency and workflow challenges for corporate treasurers and CFOs, and integrating with Microsoft Azure OpenAI Service empowers those leaders to drive growth and manage new risks." "FIS has been hyper-focused on infusing their cutting-edge treasury applications with the very latest advanced technology like machine learning and generative artificial intelligence," said Kevin Permenter, senior research director, Financial Applications at IDC, a leading global market intelligence firm. "Treasury GPT is certain to bring immediate productivity and empowerment benefits to its users, and I look forward to seeing how it evolves going forwards." As an extension of the collaboration with Microsoft, FIS also announces today it will migrate Integrity to Microsoft Azure. As an illustration of the company's commitment to harnessing the benefits of cloud-native technology, the move seeks to enhance Integrity's scalability, security and data-processing performance.

FIS Introduces 'Treasury GPT' in Conjunction With Microsoft AI | PYMNTS.com

Financial technology firm FIS has introduced a new AI-powered offering for treasurers. The company's "Treasury GPT," unveiled Monday (March 10), is an artificial intelligence (AI)-driven product support tool created in collaboration with Microsoft, using that company's Microsoft Azure OpenAI Service. "Corporate treasurers have a major role to play in their organizations, but emerging risks and expanded responsibilities can create disharmony and disruption to their strategies and workflows," JP James, head of treasury and risk at FIS, said in a news release. "In this fast-changing environment, having access to the best tools and innovations is what will keep corporate treasurers ahead of the curve. By launching Treasury GPT, we're giving our customers a competitive edge that can unlock the power and capabilities of FIS solutions and steer their companies to growth." The release added that companies can use Treasury GPT to reference "product documentation and use machine learning through Azure OpenAI Service to quickly provide FIS users with high-quality, informed guidance." This allows clients "to focus less on low-value administrative tasks and more on liquidity management and strategy," the company said. FIS pointed out that this launch is happening as a majority of companies say that AI will impact their businesses, if it hasn't already. As noted here last week, research by PYMNTS Intelligence shows that nearly 90% of surveyed chief financial officers (CFOs) reported a "very positive" ROI from the technology, a sharp increase from just 26% in March 2024. That's according to PYMNTS recent CAIO Report, which examines how CFOs are enjoying the benefits of GenAI and where they continue to face obstacles. "While CFOs are adopting GenAI, trust in the technology is paramount, especially in critical business functions like risk management and financial reporting, PYMNTS wrote. "Consider that 97% of CFOs expressed high or complete trust in GenAI's output in risk management, while 98% trusted it for strategic decision-making. The ability of GenAI to work with internal data, which CFOs are familiar with and confident in, plays a significant role in this trust." However, trust is not universal, the research found. There are persistent concerns about GenAI's output, especially around accuracy and data security. Close to 30% of CFOs are concerned that GenAI might yield less insightful results, while 22% pointed to potential issues surrounding the integrity of its outputs. Data security is also a concern, with 28% worrying about unauthorized access to sensitive information.