Fiverr Launches AI-Powered 'Dynamic Matching' to Revolutionize Freelancer Hiring

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On Fri, 13 Dec, 12:04 AM UTC

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Fiverr introduces Dynamic Matching, an AI-assisted tool that transforms the process of finding and hiring freelancers by combining artificial intelligence with human expertise.

Fiverr Introduces AI-Powered Dynamic Matching

Fiverr International Ltd., a leading platform for freelance services, has unveiled a new AI-assisted matching tool called Dynamic Matching. Set to transform how businesses find and hire freelancers, this innovative feature combines artificial intelligence with human expertise to streamline the hiring process 12.

How Dynamic Matching Works

The new tool assists customers in several key ways:

  1. Project Description: Users can either upload an existing project brief or provide a brief description. The AI then helps refine and expand this into a detailed project description 2.

  2. Freelancer Matching: Using advanced algorithms, Dynamic Matching identifies freelancers with the precise skills required for the project 2.

  3. Custom Offers: Within approximately an hour, qualified freelancers send personalized proposals to the client 2.

  4. Expert Oversight: A team of human experts reviews the matches to ensure quality and precision, particularly for PRO users 1.

AI and Human Collaboration

Adi Margolis, VP of Product at Fiverr, emphasized the importance of combining AI efficiency with human expertise: "AI now serves as a critical tool for our team, who will be working in tandem for the first time to provide a much more refined and accurate search experience for our customers" 1.

The AI model powering Dynamic Matching was trained on responsibly-sourced internal data from Fiverr's platform, focusing on insights from their catalog of gigs, freelancers, skills, and transactions 3.

Addressing Potential Bias

In response to concerns about AI bias in hiring processes, Fiverr states that their model only considers relevant information from freelancers' data, such as skill sets and details from past orders, without adding new or potentially inaccurate information 3.

Market Demand and Availability

The launch of Dynamic Matching comes at a time when the demand for freelance talent is surging. Fiverr's data indicates that over 57% of executives across industries like marketing, finance, and tech plan to increase their freelance hiring this year 12.

Currently in beta, Dynamic Matching is available to Fiverr PRO users and is scheduled for a full launch in early 2025 12.

Impact on Fiverr's Platform

This new feature builds upon Fiverr's existing marketplace, which serves around 4 million customers worldwide. With over 700 skills available on the platform, ranging from AI and programming to digital marketing and content creation, Dynamic Matching aims to enhance Fiverr's ability to connect businesses with the right talent efficiently 12.

As AI continues to reshape the job market and hiring processes, tools like Dynamic Matching represent a significant step towards more intelligent, data-driven freelancer hiring solutions.

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