Google Expands AI-Powered Email Writing Features to Gmail Web

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On Tue, 29 Oct, 8:05 AM UTC

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Google rolls out "Help me write" and "Polish" features to Gmail web, enhancing email composition with AI assistance for both mobile and desktop users.

Google Brings AI-Powered Email Writing to Gmail Web

Google has expanded its AI-driven email composition features to Gmail's web version, marking a significant upgrade for desktop users. The company is rolling out the "Help me write" and "Polish" features, powered by its Gemini AI, to enhance the email writing experience for millions of users worldwide [1][2].

"Help me write" Feature Expansion

The "Help me write" feature, previously available only on mobile devices, is now accessible on Gmail's web interface. This AI-powered tool allows users to create emails from scratch by providing simple instructions. When opening a blank draft in Gmail, users will see a prompt to use this feature, enabling them to quickly generate comprehensive and error-free responses [2][3].

Introduction of "Polish" Shortcut

Alongside "Help me write," Google has introduced a new "Polish" shortcut, replacing the previous "Refine my draft" option. This feature automatically activates when a draft contains more than 12 words, helping users improve the style and clarity of their emails [1][4].

Key aspects of the "Polish" feature include:

  • Available on both web and mobile platforms
  • Accessible via a shortcut or by pressing Ctrl + H on the web version
  • Allows users to refine existing text before sending

Functionality and Accessibility

The AI-powered features offer various capabilities:

  • Generating complete email drafts based on free-form prompts
  • Refining previously drafted emails
  • Creating content ranging from birthday invitations to formal business introductions [3]

These features are available to:

  • Gemini for Google Workspace customers
  • Individual users with Gemini AI access
  • Subscribers of Google One AI Premium plan [4][5]

Rollout and Implementation

Google has begun the gradual rollout of these features:

  • The process is expected to be completed within a couple of weeks
  • Android and iOS Gmail apps already have access to the new AI capabilities
  • The features will be enabled by default for eligible users [3][5]

Impact on User Experience

The integration of these AI tools aims to streamline the email writing process:

  • Saves time on repetitive messages and routine conversations
  • Allows users to focus on more complex tasks and detailed emails
  • Provides options to formalize, elaborate, or shorten messages as needed [2][3]

As Google continues to integrate Gemini AI across its services, these enhancements to Gmail represent a significant step in making AI-assisted communication more accessible to a broader user base [3][5].

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