Google Denies Using Gmail Content for AI Training Amid Privacy Controversy

Reviewed byNidhi Govil

19 Sources

Share

Google faces allegations and a class-action lawsuit over claims it's secretly using Gmail emails to train AI models. The company denies the accusations while users discover smart features enabled by default.

Google Faces Privacy Backlash Over AI Training Claims

Google is confronting a wave of criticism and legal challenges over allegations that it has been secretly using Gmail users' emails and attachments to train its artificial intelligence models. The controversy erupted after viral social media posts and security reports claimed the tech giant had automatically opted users into AI data collection without proper consent

1

2

.

Source: Mashable

Source: Mashable

The allegations center around Google's "smart features" in Gmail, Chat, and Meet, which many users discovered were enabled by default on their accounts. These features, which include AI-powered tools like Smart Compose, Smart Reply, and predictive text, require access to user content to function effectively

2

.

Company Denies Misleading Reports

Google has firmly rejected these claims, with spokesperson Jenny Thomson telling The Verge that "these reports are misleading - we have not changed anyone's settings, Gmail Smart Features have existed for many years, and we do not use your Gmail content for training our Gemini AI model"

1

3

.

Source: AppleInsider

Source: AppleInsider

The company emphasizes that while data shared directly with Gemini through prompts may be used for AI training, content from Google Workspace apps like Gmail isn't automatically accessed by Gemini or used for training purposes. According to Google's privacy policy, Gemini only accesses Workspace data when users explicitly direct it to do so

3

.

Legal Action and User Concerns

Despite Google's denials, a proposed class-action lawsuit was filed on November 11 in federal court in San Jose, California. The suit alleges that Google secretly granted Gemini access to private communications in Gmail, Chat, and Meet without user consent, potentially violating the California Invasion of Privacy Act

2

.

Security firm Malwarebytes detailed the controversy in a blog post, noting that the smart features could be analyzing emails to improve various AI tools. The firm reported that these options appeared to be enabled automatically without user knowledge or permission

2

.

Default Settings Raise Questions

Engineering YouTuber Dave Jones and other users discovered they had been opted into Workspace smart features without being asked. The Register noted that these settings aren't enabled by default in the EU, Switzerland, UK, or Japan due to stricter privacy laws in those regions

4

.

Google's help documentation states that enabling smart features means users "agree to let Google Workspace use your Workspace content and activity to personalize your experience across Workspace." However, the company maintains this doesn't constitute using email content for AI model training

4

.

How Users Can Opt Out

For users concerned about privacy, Google provides options to disable these features. In Gmail's desktop version, users can access settings through the gear icon, navigate to the Smart features section, and uncheck the box for "Turn on smart features in Gmail, Chat, and Meet." Additionally, users must manage Workspace smart feature settings separately to disable AI processing across other Google products

2

5

.

Source: ZDNet

Source: ZDNet

However, disabling these features comes with trade-offs. Users lose access to spell checking, grammar correction, autocorrect, and inbox categorization features, as Google has integrated these basic functionalities with its AI-powered smart features

4

.

Today's Top Stories

TheOutpost.ai

Your Daily Dose of Curated AI News

Don’t drown in AI news. We cut through the noise - filtering, ranking and summarizing the most important AI news, breakthroughs and research daily. Spend less time searching for the latest in AI and get straight to action.

© 2025 Triveous Technologies Private Limited
Instagram logo
LinkedIn logo