Google Faces Backlash Over Default AI Training Settings in Gmail

Reviewed byNidhi Govil

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Google has automatically enabled AI training features in Gmail that allow Gemini to analyze users' emails and attachments without explicit consent. A class-action lawsuit has been filed alleging privacy violations, while users discover they must manually opt out of multiple settings to prevent their data from being used for AI training.

Google Enables AI Training by Default

Google has rolled out new "Smart Features" across Gmail, Chat, and Meet that automatically enable AI training on users' private emails and attachments without explicit consent

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. The settings, which allow Google's Gemini AI to analyze personal communications to improve features like Smart Compose and predictive text, have been enabled by default for many users

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Source: HuffPost

Source: HuffPost

Engineering YouTuber Dave Jones first brought attention to the issue when he discovered he had been automatically opted into the new Workspace smart features without being asked

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. Multiple users have since reported finding these settings enabled on their accounts, with Google providing no prior notification about the change

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Source: The Register

Source: The Register

Legal Challenge Emerges

A proposed class-action lawsuit was filed on November 11 in federal court in San Jose, California, alleging that Google secretly granted Gemini access to private communications without user consent

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. The suit charges that Google's actions may violate the California Invasion of Privacy Act by making it difficult for users to opt out of data collection practices they never agreed to

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The controversy has intensified as users realize the scope of data being accessed. Google's AI systems can analyze sensitive information including confidential workplace conversations, medical records, utility bills, and bank statements that pass through email servers

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Privacy Concerns and Regional Differences

Notably, Google has not enabled these features by default in the European Union, Switzerland, UK, or Japan due to those regions' more robust privacy laws

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. This selective implementation has raised questions about Google's data practices and whether the company is taking advantage of weaker privacy protections in other jurisdictions

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Google has stated that it does not use Workspace data to train underlying generative AI models that power services outside of Workspace without permission

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. However, when users are automatically opted into smart features, their personal data may still be used to train Gemini and other AI models within the Workspace ecosystem.

How to Opt Out

Users concerned about their privacy can disable these features through Gmail settings, though the process requires multiple steps

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. On desktop, users must access Gmail settings, locate the "Smart features" section, and uncheck "Turn on smart features in Gmail, Chat, and Meet." Additionally, users must manage Workspace smart feature settings to disable "Smart features in Google Workspace" and "Smart features in other Google products"

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Source: ZDNet

Source: ZDNet

Disabling these features comes with trade-offs, as users will lose access to inbox categorization, grammar and spell checking, and autocorrect features that depend on AI analysis

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. The settings apply account-wide, meaning users only need to make changes once for them to take effect across all devices

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