Incident.io Secures $62M to Revolutionize IT Incident Management with AI

3 Sources

Incident.io, a startup specializing in AI-driven incident management for IT teams, has raised $62 million in Series B funding. The company aims to enhance its AI capabilities to streamline incident response and investigation processes.

News article

Incident.io Raises $62M in Series B Funding

Incident.io, a London-based startup specializing in AI-driven incident management for IT teams, has successfully raised $62 million in a Series B funding round 1. The funding round was led by Insight Partners, with participation from previous backers Index Ventures and Point Nine Capital 2. This latest investment brings the company's total funding to over $96 million, with a reported valuation of approximately $400 million 1.

Company Background and Growth

Founded in 2021 by Stephen Whitworth (CEO), Pete (CTO), and Chris Evans (CPO), Incident.io emerged from the founders' experiences at fintech company Monzo 1. The startup has experienced significant growth, tripling its customer base in the last 12 months and powering responses for over 250,000 incidents since its inception 1. Notable clients include Netflix, Linear, Ramp, Etsy, Airbnb, and OpenAI 1 2.

Product Evolution and AI Integration

Incident.io's platform has evolved from its initial Slack-based interface to include support for Microsoft Teams and a customized dashboard 1. The company offers three core products:

  1. Response: Focuses on coordination and communication during incidents 3.
  2. Status Pages: Keeps internal teams and external customers informed 3.
  3. On-call: An AI-powered product launched in March 2024 to optimize alert management and scheduling 2.

The company is now integrating more AI throughout its platform, including an AI copilot to handle transcription and action items during incident discussions 1.

Addressing AI-Generated Code Challenges

As AI-assisted coding becomes more prevalent, with predictions suggesting 90% of code will be written with AI assistance by the end of the year, new challenges in debugging and testing have emerged 2. Incident.io aims to tackle these issues by developing AI agents to investigate incidents alongside human engineers 3.

Future Plans and Investment Utilization

With the new funding, Incident.io plans to:

  1. Accelerate its AI vision for incident response
  2. Hire more engineers to develop new products
  3. Expand sales, customer success, and marketing teams 2

The company emphasizes that its goal is not to replace site reliability engineers but to augment them with AI partners, helping to reduce downtime and improve engineering efficiency 3.

Explore today's top stories

OpenAI Launches ChatGPT Study Mode: A New Approach to AI-Assisted Learning

OpenAI introduces Study Mode for ChatGPT, designed to enhance learning experiences by encouraging critical thinking rather than providing direct answers. This new feature aims to address concerns about AI's impact on education and student learning.

Ars Technica logoTechCrunch logoMIT Technology Review logo

20 Sources

Technology

16 hrs ago

OpenAI Launches ChatGPT Study Mode: A New Approach to

Microsoft and OpenAI in Advanced Talks to Reshape AI Partnership Amid Cloud Competition

Microsoft and OpenAI are negotiating a new deal that could ensure Microsoft's continued access to OpenAI's technology, even after achieving AGI. This comes as OpenAI diversifies its cloud partnerships, potentially challenging Microsoft's AI edge.

Bloomberg Business logoReuters logoEconomic Times logo

11 Sources

Technology

1 day ago

Microsoft and OpenAI in Advanced Talks to Reshape AI

Anthropic Nears $170 Billion Valuation in Potential $5 Billion Funding Round

Anthropic, the AI startup, is close to securing a massive funding round led by Iconiq Capital, potentially valuing the company at $170 billion. This development highlights the growing investor interest in AI companies and the increasing involvement of Middle Eastern capital in the sector.

TechCrunch logoBloomberg Business logoCNBC logo

4 Sources

Business and Economy

16 hrs ago

Anthropic Nears $170 Billion Valuation in Potential $5

Meta's Aggressive AI Talent Hunt and Superintelligence Push: High Costs, Uncertain Returns

Meta CEO Mark Zuckerberg's ambitious pursuit of AI talent and superintelligence capabilities faces challenges as the company reports slower growth amid rising costs. The tech giant's strategy includes massive investments in AI infrastructure and high-profile hires, but questions remain about its open-source approach and the performance of its Llama 4 model.

Wired logoReuters logoCNBC logo

7 Sources

Technology

16 hrs ago

Meta's Aggressive AI Talent Hunt and Superintelligence

Google Enhances AI Mode with New Features for Students and Researchers

Google introduces new AI Mode features including Canvas for study planning, image and PDF uploads on desktop, and real-time video input for Search Live, aimed at improving research and learning experiences.

TechCrunch logoThe Verge logoengadget logo

11 Sources

Technology

16 hrs ago

Google Enhances AI Mode with New Features for Students and
TheOutpost.ai

Your Daily Dose of Curated AI News

Don’t drown in AI news. We cut through the noise - filtering, ranking and summarizing the most important AI news, breakthroughs and research daily. Spend less time searching for the latest in AI and get straight to action.

© 2025 Triveous Technologies Private Limited
Instagram logo
LinkedIn logo