Infosys and Spark New Zealand Forge Strategic Partnership for AI-Driven Digital Transformation

Infosys extends Spark New Zealand collaboration to digital transformation

Under the extended partnership, Infosys will offer advanced DevOps and software engineering capabilities to Spark, while enhancing its workforce. Spark will retain control over its IT architecture, product design, and innovation roadmap. Indian IT major Infosys on Wednesday announced a partnership with Spark New Zealand, a telecommunications and digital services company, to drive digital transformation and reduce operating costs for Spark. The partnership will leverage Infosys' AI-first services, including Infosys Topaz and Infosys Cobalt, to enhance Spark's technology delivery model and reduce IT operating costs. Infosys will provide advanced DevOps and software engineering capabilities to build, test, integrate, and support Spark's systems and applications, according to a company statement. Matt Bain, Data and Marketing Director at Spark, highlighted the firm's 16-year-old relationship with Infosys and emphasised how this extended partnership will allow Spark to focus on its technology strategy while leveraging Infosys' global scale and AI innovations. "We are now building on this relationship to allow our teams to focus on our technology strategy and the product roadmaps that will grow our competitive advantage while leveraging Infosys' global scale to execute these plans quickly and efficiently, and accessing Infosys' investment in AI and innovation to enable us to keep delivering great experiences for our customers," Bain said. Spark will retain control over its IT architecture, product design, and innovation roadmap. As part of the agreement, Infosys will also enhance its local workforce to complement its global operations and ensure that critical local support and expertise are retained in New Zealand. "Our global capabilities and innovative solutions will aim to deliver significant cost efficiencies, and over time we will work together to enhance customer experience through AI-driven insights and automation," Raja Shah, EVP and Industry Head, Global Markets, Infosys, said.

Infosys and Spark announce strategic IT collaboration

To accelerate Spark's strategy of enabling digital and AI-driven customer experiences Information Technology (IT) collaboration forms part of technology delivery model transformation Collaboration will contribute to reduced IT operating costs, supporting Sparks Operate Programme Infosys (NSE, BSE, NYSE:INFY), a global leader in next-generation digital services and consulting, and Spark New Zealand (Spark), New Zealand's largest telecommunications and digital services company, today announced a strategic agreement that will support the transformation of Spark's technology delivery model through digital innovation. Leveraging Infosys Topaz, an AI-first set of services, solutions, and platforms using generative AI technologies, and Infosys Cobalt , a set of services, solutions and platforms for enterprises to accelerate their cloud journey , the collaboration will contribute to reduced IT operating costs while accelerating Spark's strategy of enabling digital and AI-driven customer experiences. Under the collaboration, Infosys will provide its global DevOps and software engineering capabilities to help build, test, integrate, and deliver Spark's systems and applications, along with monitoring and support. Spark will still retain its IT assets, and control its technology architecture strategy, product design and innovation roadmap, and business applications, supported by Infosys global reach and expertise. Matt Bain, Data and Marketing Director, Spark, said, "Infosys has collaborated with Spark for over 16 years, working alongside our local teams to support the applications that enable Spark to deliver new products and digital experiences for our customers. We are now building on this relationship to allow our teams to focus on our technology strategy and the product roadmaps that will grow our competitive advantage, while leveraging Infosys' global scale to execute these plans quickly and efficiently and accessing Infosys' investment in AI and innovation to enable us to keep delivering great experiences for our customers." Raja Shah, EVP and Industry Head, Global Markets, Infosys, said, "We are thrilled to deepen our long-standing collaboration with Spark and contribute to its ambitious digital transformation journey, leveraging Infosys Topaz and Infosys Cobalt. Our global capabilities and innovative solutions will aim to deliver significant cost efficiencies, and over time we will work together to enhance customer experience through AI-driven insights and automation. This collaboration underscores our commitment to driving impactful change and supporting Spark in achieving its strategic goals." As part of the agreement, Infosys will also enhance its local workforce to complement its global operations and ensure that critical local support and expertise is retained in New Zealand. About Spark As New Zealand's largest telecommunications and digital services company, Spark's purpose is to help all of New Zealand win big in a digital world. Spark provides mobile, broadband and digital services to millions of New Zealanders and thousands of New Zealand businesses. www.spark.co.nz About Infosys Infosys is a global leader in next-generation digital services and consulting. Over 300,000 of our people work to amplify human potential and create the next opportunity for people, businesses and communities. We enable clients in more than 56 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer clients, as they navigate their digital transformation powered by cloud and AI. We enable them with an AI-first core, empower the business with agile digital at scale and drive continuous improvement with always-on learning through the transfer of digital skills, expertise, and ideas from our innovation ecosystem. We are deeply committed to being a well-governed, environmentally sustainable organization where diverse talent thrives in an inclusive workplace.