Microsoft Edge Introduces AI-Powered Scareware Blocker to Combat Tech Support Scams

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Microsoft has rolled out a new AI-powered Scareware Blocker feature for its Edge browser, designed to protect users from deceptive full-screen pop-ups and tech support scams. This tool complements existing security measures and uses machine learning to identify and block potential threats in real-time.

Microsoft Edge Introduces AI-Powered Scareware Blocker

Microsoft has unveiled a new security feature for its Edge browser, leveraging artificial intelligence to combat a persistent online threat known as "scareware." This innovative tool, called the Scareware Blocker, is designed to protect users from deceptive full-screen pop-ups and tech support scams that have long plagued internet users 1.

Understanding Scareware and Its Impact

Scareware is a type of scam that manipulates a user's browser, typically presenting a pop-up window that falsely claims the user's system has been compromised. These scams often pose as legitimate tech support services, urging users to call a provided number immediately. Ironically, it's through these phone calls that attackers gain access to install actual malware on the victim's computer 1.

How the AI-Powered Scareware Blocker Works

The new Scareware Blocker in Microsoft Edge uses machine learning to scan web pages for classic signs of scareware, such as attempts to enter full-screen mode or the presence of computer-generated audio messages. Microsoft explains that the AI model employs computer vision to compare full-screen pages against thousands of known scam samples shared by the scam-fighting community 2.

Importantly, the AI model runs locally on the user's device, ensuring that no images are saved or sent to the cloud, thus maintaining user privacy 3.

Key Features of the Scareware Blocker

  1. Real-time Protection: Unlike traditional security measures that rely on known threat databases, the AI-powered blocker can identify and respond to new threats in real-time 3.

  2. Quick Notification: The blocker promptly notifies users when it detects potential scareware, crucial for countering the urgency tactics employed by scammers 1.

  3. User-Friendly Warnings: When a threat is detected, the blocker presents a clear warning message without any suspicious phone numbers, allowing users to either close the page or continue if they're certain the site is safe 2.

Enabling the Scareware Blocker

Users can enable this new feature in Microsoft Edge by navigating to Settings > Privacy, search, and services, and toggling on the Scareware Blocker option. The feature is currently in preview mode and is available in Edge version 133 and later 1 3.

Additional Edge Improvements

Alongside the Scareware Blocker, Microsoft has also updated the Downloads UI in Edge using WebUI 2.0. This update promises faster performance and a more modular architecture, allowing for quicker feature deployments in the future 3.

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