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Microsoft to let clients build AI agents amid investor scrutiny
STORY: Microsoft will allow its customers to build autonomous artificial intelligence (AI) agents from next month. It's part of the company's latest push to tap the booming technology... ...amid increasing investor scrutiny of its hefty investments in AI. These so-called autonomous agents are programs that need little human intervention - unlike chatbots. And the company is branding them as "apps for an AI-driven world" that can handle client queries, identify sales leads and manage inventory. Microsoft said its customers can use program Copilot Studio to create such agents in public preview from November. It's using several AI models developed both in-house and by OpenAI for these agents. Rivals like Salesforce have also touted the potential of such tools, which some analysts say could provide tech giants with an easier path to monetizing the billions of dollars they're pouring into AI. That's as many of them face pressure to show returns on these investments. Some concerns have risen in recent months about the pace of Microsoft's Copilot adoption. Microsoft's shares fell 2.8% in the September quarter - but remain more than 10% higher for the year.
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Microsoft to let clients build AI agents amid investor scrutiny Microsoft will allow its customers to build autonomous artificial intelligence agents from next month, in its latest push to tap the booming technology amid growing investor scrutiny of its hefty AI investments. Fiona Jones reports.
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Microsoft announces the launch of autonomous AI agents for customers, aiming to monetize AI investments while facing investor scrutiny over adoption rates and returns.
Microsoft is set to launch a groundbreaking feature next month, allowing customers to build autonomous artificial intelligence (AI) agents. This move marks a significant step in the company's ongoing efforts to capitalize on the booming AI technology sector 1.
Unlike traditional chatbots, these autonomous agents are sophisticated programs designed to operate with minimal human intervention. Microsoft is positioning them as "apps for an AI-driven world," capable of handling a wide range of tasks including managing client queries, identifying sales leads, and overseeing inventory management 1.
The development of these agents will be facilitated through Microsoft's Copilot Studio, which will be available in public preview starting November. The technology leverages various AI models, including those developed in-house by Microsoft and those created by their partner, OpenAI 1.
Microsoft isn't alone in recognizing the potential of autonomous AI agents. Competitors like Salesforce have also been promoting similar tools. Industry analysts suggest that these agents could provide tech giants with a more straightforward path to monetizing their substantial AI investments 1.
The announcement comes at a time when Microsoft is facing increased investor scrutiny regarding its significant investments in AI technology. Concerns have been raised about the adoption rate of Microsoft's Copilot, reflecting broader questions about the return on investment in AI technologies 12.
Despite these concerns, Microsoft's stock performance remains positive overall. While shares experienced a 2.8% decline in the September quarter, they still maintain a more than 10% increase for the year 1.
This development is part of a larger trend in the tech industry, where companies are under pressure to demonstrate tangible returns on their AI investments. Microsoft's move to create practical, revenue-generating applications of AI technology appears to be a direct response to these market demands 2.
The introduction of autonomous AI agents could potentially reshape how businesses interact with AI technologies. If successful, this initiative could set a new standard for AI integration in various business processes, potentially influencing the direction of AI development and application across the industry.
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