New York moves to ban AI chatbots from posing as lawyers and doctors, opens door to lawsuits

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New York lawmakers are advancing legislation that would prohibit AI chatbots from impersonating licensed professionals like lawyers and doctors. Senate Bill S7263 allows users to sue companies whose chatbots provide unauthorized legal or medical advice, marking what sponsors call the first law of its kind in the country.

New York Law Takes Aim at AI Chatbots Impersonating Licensed Professionals

New York legislators are pushing forward with groundbreaking legislation designed to prevent AI chatbots from masquerading as licensed professionals and providing advice that could have serious consequences for users. Senate Bill S7263, which recently passed out of the New York Senate's Internet and Technology Committee with unanimous support, would specifically bar AI chatbots from giving substantive responses and offering advice that would constitute the unauthorized practice of law or medicine if delivered by a human

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. The bill represents what its sponsor, State Senator Kristen Gonzalez, describes as the first of its kind in the country

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Source: Fast Company

Source: Fast Company

Opening the Door for Users to Sue for Damages

The proposed New York law would create a private right of action, allowing chatbot users to sue companies if they rely on erroneous legal information provided by a platform that represents itself as a lawyer. "Today, there is no law that says that a large language model cannot tell you that it is a lawyer, that it is a licensed therapist, and then give you legal advice or therapy accordingly," Gonzalez told Reuters. "I think that's really concerning"

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. Critically, AI platforms would not be able to avoid liability simply by notifying users that they are interacting with a non-human chatbot, and users could seek damages in court against companies that violate the law

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. This enforcement mechanism through civil lawsuits distinguishes the New York approach from some other state efforts.

Broad Scope Across Multiple Professions

The legislation extends far beyond just lawyers and doctors. The bill applies to chatbots that give advice in the fields of medicine, law, dentistry, veterinary medicine, physical therapy, pharmacy, nursing, podiatry, optometry, engineering, land surveying, geology, architecture, psychology, and social work

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. This comprehensive approach to regulate AI reflects growing concerns about consumer protection as these tools become more widely integrated into daily life. The measure is part of a larger suite of New York bills seeking to address AI safety, including one that would protect minors from unsafe AI chatbot features and another requiring AI platforms to "conspicuously" display a notice that outputs may be inaccurate

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Growing Concerns Over AI Giving Legal or Medical Advice

The timing of this legislation coincides with mounting scrutiny over the impacts and ethical implications of rapidly expanding AI technology. ChatGPT maker OpenAI, Google's Gemini, and Character.AI are each facing lawsuits alleging that the tools led to users' suicides, though the companies have denied wrongdoing and settled some cases

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. Just this week, Nippon Life Insurance Company of America sued OpenAI, accusing ChatGPT of practicing law without a license

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. A growing number of lawyers have also faced court sanctions for submitting briefs with AI-generated fictitious case citations and other AI hallucinations, with some judges imposing fines

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Mental Health Advice Raises Particular Concerns

Mental health advice from AI chatbots has emerged as an especially sensitive area, particularly because many users, especially younger ones, turn to AI as a counselor or therapist. A 2025 JAMA Network study found that 13% of all respondents used chatbots for mental health advice, with 22% of those ages 18 to 21 doing so

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. The American Medical Association has expressed concerns that consumer advice from large language models might be false or misleading, noting that "tools such as ChatGPT have shown a not-uncommon tendency to falsify references cited in response to these queries"

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Source: TechRadar

Source: TechRadar

A National Trend Toward Stricter AI in Healthcare Regulation

New York isn't acting alone in its efforts to regulate AI chatbots impersonating licensed professionals. California's AB 489, enacted in 2025, targets AI systems that misrepresent their information as coming from licensed healthcare professionals, though it relies on state healthcare boards for enforcement and doesn't provide a private right of action

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. Nevada's AB 406, which went into effect last July, prohibits the advertising and operation of AI systems designed to dispense professional mental and behavioral healthcare therapy

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. Illinois passed HB 1806 last August, prohibiting licensed therapists from using AI to make treatment decisions or communicate with clients

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. Utah also enacted HB 452, putting restrictions and disclosure requirements on chatbots that appear to offer an alternative to human mental health therapy

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What This Means for AI Developers and Users

For AI developers, the New York proposal offers a preview of the kinds of questions that governments will increasingly ask about transparency and accountability. Major AI companies like OpenAI and Anthropic, which operate two of the most popular AI chatbots, did not immediately respond to requests for comment on the proposed professional impersonation law

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. The legislation would still allow educational explanations about general concepts, but lawmakers want to avoid scenarios in which a chatbot confidently instructs someone how to treat a medical condition or interpret a legal contract

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. As technology regulation often spreads from one jurisdiction to another, laws enacted in large states like New York frequently become models for similar legislation elsewhere

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. The emphasis on data privacy and consumer protection signals that the broader trend toward regulating artificial intelligence appears unlikely to slow, with AI's growing influence prompting lawmakers to ask whether the technology should face rules similar to those that govern traditional professions.

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