NICE Actimize Enhances Financial Crime Prevention with Agentic AI

Nice Actimize boosts financial crime prevention tech with agentic AI

This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author. The Agentic AI capabilities orchestrate all fraud and financial crime prevention workflows on a single platform. X-Sight ActOne delivers a step change in the efficiency of financial crime prevention programs, transforming current analysis to be predictive, proactive, and automated. Leveraging access to billions of financial transactions daily and an unmatched global perspective on confirmed fraud, money laundering, and trading misconduct, NICE Actimize's Agentic AI capabilities deliver analytic precision and investigator efficiency while supporting compliance with data privacy regulations through robust encryption, access controls, and role-based permissions. The latest Agentic AI capabilities are now available via X-Sight ActOne's InvestigateAI which has the ability to understand financial institutions policies and procedures guidelines, the reasoning to recognize the context of an investigation and the agency to determine what data, data sources and Actimize-curated risk signals to leverage for accurate and fast decisioning. Investigate AI currently reduces investigation time by 50% or more. Other capabilities of embedded Agentic-AI include: Applying natural language processing (NLP) on a financial institution's policy and procedures to autonomously craft an investigation plan. Reasoning to understand the context of an investigation and execute upon the plan. Agency to inject real-time data including transactional data, CRM, and external sources. Learning capabilities to become even more effective with continued use. Ability to be trained to act upon many tasks and reverse prompt to engage humans when necessary. Explainability of AI insights and actions needed for full transparency and confidence for analysts and auditors. "NICE Actimize's Agentic AI significantly enriches our X-Sight platform and our portfolio of solutions delivering exceptional value throughout the financial crime ecosystem. By harnessing advanced Machine Learning, NLP, and GenAI, X-Sight ActOne automates processes, engaging human oversight only when essential. This empowers financial institutions to scale operations and realize transformative cost and labor efficiencies," stated Craig Costigan, CEO, NICE Actimize. "As criminal sophistication and regulatory demands intensify, financial services firms must strive to transform their financial crime operations and embrace technologies that drive both efficiency and effectiveness," noted Chuck Subrt, Head of Fraud & AML at Datos Insights. "Technologies such as NICE Actimize's Agentic AI enable organizations to move beyond traditional approaches and empower their investigators to focus on what they do best - apply human judgement to analysis and complex decision-making." The X-Sight ActOne platform was developed for trust and transparency. Equipped with AI and advanced analytics, the platform delivers outcomes and empowers investigators with the intelligence required for swift, accurate, and efficient investigations. Every AI insight is traceable to its underlying data points, and all actions are accessible to users and auditors providing a clear rationale for each decision. Please visit our website here for further information on NICE Actimize's Agentic AI capabilities.

NICE Actimize Adds Agentic AI to Financial Crime Prevention Platform | PYMNTS.com

Available through X-Sight ActOne's InvestigateAI, the agentic AI capabilities orchestrate all fraud and financial crime prevention workflows on one platform, automate processes and engage human oversight only when necessary, the company said in a Wednesday (April 2) press release. "This empowers financial institutions to scale operations and realize transformative cost and labor efficiencies," NICE Actimize CEO Craig Costigan said in the release. The agentic AI can autonomously craft an investigation plan based on a financial institution's policy and procedures, understand the context of an investigation and execute upon the plan, and inject real-time data, according to the release. It can also learn to become more effective with use, be trained to act upon many tasks, reverse prompt to engage humans when necessary, and provide explainability of its AI insights and actions so that there is full transparency and confidence for analysts and auditors, per the release. "Equipped with AI and advanced analytics, the platform delivers outcomes and empowers investigators with the intelligence required for swift, accurate and efficient investigations," the release said. AI is arming companies to supercharge their defensive capabilities in terms of risk management, since trust and security are the foundation of financial transactions, PYMNTS reported March 19. Meanwhile, Coupa added agentic AI features to its spend management platform in February, saying the offerings include a contract intelligence tool that improves contract language analysis and processes more contracts with standard and custom field extraction. "Agentic AI will play a central role in making our collaborative global trade network grow," Coupa Chief Product and Technology Officer Salvatore Lombardo said at the time in a press release. During the same month, Routable enhanced its accounts payable automation platform by adding an AI agent that can detect invoice fraud and human error. The AI agent scans invoices for anomalies and errors and, if it finds anything questionable, alerts AP teams to prevent fraud and error before it happens. "AI has the power to help you do something humans can't do, something previously impossible," Routable CEO and co-founder Omri Mor said at the time in a press release.

NICE Actimize Introduces Xceed AI Agents for Faster, Smarter Fraud and FinCrime Prevention By Investing.com

As part of its Xceed AI FRAML solutions, these advanced AI agents are specialized in critical areas of fraud detection and AML compliance HOBOKEN, N.J.--(BUSINESS WIRE)--NICE Actimize, a NICE (NASDAQ: NICE) business, today announced the availability of powerful Xceed AI agents to be embedded into Xceed AI FRAML solutions. Xceed AI agents, operating as partners, continuously learn and adapt to evolving threats while specializing in the critical functional areas within AML, fraud detection, and compliance. The result is a workforce where human analysts and AI collaborate seamlessly, tackling financial crime smarter, faster, and better than before. Xceed AI agents are designed to combat fraud and financial crime, integrating seamlessly into workflows to identify emerging risks and reduce operational strain. Their capabilities range from learning and automating basic work routines and improving detection to decisioning with analysts in the loop. These advanced AI agents, powered by Xceed AI's intelligence and fraud and financial crime expertise, automate key workflows such as alert triage, backlog categorization, and high-risk case summarization. With conversational adaptability, advanced clustering, they enhance analyst workflows, reduce false positives, and provide contextual, real-time recommendations for more effective fraud and financial crime detection and management. "Bad actors are not only exploiting the accessibility of modern banking but also leveraging AI and generative AI to accelerate and enhance the sophistication of their schemes," explained Craig Costigan, CEO, NICE Actimize. "This has dramatically increased the pace and complexity of detecting fraud and financial crime, leaving financial institutions (FIs) overwhelmed by rising alert volumes and false positives. Xceed AI agents represent a new paradigm for financial institutions empowering them to think bigger, act faster, and stay ahead of the curve in a world that demands constant vigilance and adaptability. Among NICE Actimize's Xceed AI agents additional specializations are its abilities to: Powered by advanced AI, machine learning, and generative AI, NICE Actimize's Xceed AI FRAML unifies fraud detection and AML compliance into a seamless SaaS platform. Tailored for ease of use, speed, and efficiency, it helps institutions stay ahead of fraud and financial crime empowering analysts to focus on high-value decisions while ensuring robust regulatory compliance and real-time fraud detection. Please visit our website here for further information on NICE Actimize AI-guided agents and capabilities. About NICE Actimize As a global leader in artificial intelligence, platform services, and cloud solutions, NICE Actimize excels in preventing fraud, detecting financial crime, and supporting regulatory compliance. Over 1,000 organizations across more than 70 countries trust NICE Actimize to protect their institutions and safeguard assets throughout the entire customer lifecycle. With NICE Actimize, customers gain deeper insights and mitigate risks. Learn more at www.niceactimize.com. About NICE With NICE (Nasdaq: NICE), it's never been easier for organizations of all sizes around the globe to create extraordinary customer experiences while meeting key business metrics. Featuring the world's #1 cloud native customer experience platform, CXone, NICE is a worldwide leader in AI-powered self-service and agent-assisted CX software for the contact center " and beyond. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, partner with NICE to transform - and elevate - every customer interaction. www.nice.com Trademark Note: NICE and the NICE logo are trademarks or registered trademarks of NICE Ltd. All other marks are trademarks of their respective owners. For a full list of NICE's marks, please see: www.nice.com/nice-trademarks. Forward-Looking Statements This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Mr. Costigan are based on the current beliefs, expectations and assumptions of the management of NICE Ltd. (the Company). In some cases, such forward-looking statements can be identified by terms such as believe, expect, seek, may, will, intend, should, project, anticipate, plan, estimate, or similar words. Forward-looking statements are subject to a number of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of changes in economic and business conditions; competition; successful execution of the Company's growth strategy; success and growth of the Company's cloud Software-as-a-Service business; changes in technology and market requirements; decline in demand for the Company's products; inability to timely develop and introduce new technologies, products and applications; difficulties in making additional acquisitions or difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of market share; an inability to maintain certain marketing and distribution arrangements; the Company's dependency on third-party cloud computing platform providers, hosting facilities and service partners; cyber security attacks or other security breaches against the Company; privacy concerns; changes in currency exchange rates and interest rates, the effects of additional tax liabilities resulting from our global operations, the effect of unexpected events or geo-political conditions, such as the impact of conflicts in the Middle East that may disrupt our business and the global economy; the effect of newly enacted or modified laws, regulation or standards on the Company and our products and various other factors and uncertainties discussed in our filings with the U.S. Securities and Exchange Commission (the SEC). For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the SEC, including the Company's Annual Report on Form 20-F. The forward-looking statements contained in this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law. View source version on businesswire.com: https://www.businesswire.com/news/home/20250407781834/en/