OpenAI explores ChatGPT ads with sponsored content prioritization to monetize 900M users

Reviewed byNidhi Govil

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OpenAI is developing an advertising strategy for ChatGPT that could prioritize sponsored content in the AI chatbot's responses. Internal discussions reveal plans for conversational ads and intent-based monetization, with staff exploring ways to integrate promotions while maintaining user trust. The move comes as the company seeks to monetize its 900 million weekly users amid mounting losses projected to reach $74 billion annually by 2028.

OpenAI Explores ChatGPT Ads to Address Revenue Pressures

OpenAI is actively developing an advertising strategy for ChatGPT, with internal discussions revealing plans to prioritize sponsored content within the AI chatbot's responses . According to The Information, staff members are exploring various approaches to integrate conversational advertisements without alienating the platform's massive user base of 900 million weekly active users

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. The company confirmed it is "exploring what ads in our product could look like," emphasizing that any approach would be designed to respect the trusted relationship users have with ChatGPT .

Source: Digit

Source: Digit

The OpenAI ad strategy represents a departure from traditional digital advertising models. Rather than simply replicating what Google and Meta have built, the company is developing new digital ad formats that leverage ChatGPT's unique conversational interface

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. Staff discussions have ranged from giving sponsored results preferential treatment to adding sidebars displaying ads related to user queries, or showing promotions only when conversations move toward shopping activities . One mockup shared internally showed ads appearing only after a second prompt, avoiding immediate bombardment with sponsored content

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Intent-Based Monetization and Personalized Ads Take Shape

The initiative has been labeled internally as "intent-based monetization," where the LLM would evolve beyond simply answering questions to making promoted product recommendations

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. For instance, a user asking about marathon training might receive advice on long-distance running alongside suggestions for specific running shoe brands or local clinics. OpenAI could monetize this through revenue sharing on purchases stemming from its recommendations, or by allowing companies to pay for preferential positioning within the AI chatbot's decision-making logic

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Source: SiliconANGLE

Source: SiliconANGLE

The company plans to leverage historical chat data to serve personalized ads that are highly relevant to users' interests . OpenAI is also exploring "generative ads" where ChatGPT would create advertisements itself, selecting which product features to highlight and experimenting with different pitches to increase conversion rates

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. Additionally, brand sponsorships within the GPT store are under consideration, where companies could sponsor specific GPT applications—such as a sauce brand sponsoring a gourmet-chef chatbot that generates recipes

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Mounting Financial Pressures Drive Monetization Efforts

The push to monetize ChatGPT stems from significant financial pressures facing OpenAI. Despite reaching $10 billion in annualized revenue earlier this year, the company has yet to turn a profit since its founding in 2015 . Operating losses are projected to hit $74 billion annually by 2028, driven by the immense costs of training large language models and performing real-time inference for millions of users . The company plans to spend $115 billion on infrastructure by 2029

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Currently, OpenAI's revenue streams include subscriptions to ChatGPT Plus, Pro, and Business, API access for developers, and enterprise solutions . However, with only 35 million of its 800 million weekly users purchasing subscriptions, the vast majority remain non-paying customers

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. The company projects earning $2 per non-paying user annually by 2026, growing to $15 by 2030 . Ads could appear as early as 2026

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Balancing User Trust Against Privacy Concerns

The advertising initiative raises significant questions about user trust and privacy concerns. Sam Altman has tasked the nascent ad team with ensuring that any ads in ChatGPT are as helpful as organic responses, striking the right balance to avoid annoying users

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. The challenge lies in maintaining ChatGPT's perception as a neutral assistant while integrating promotional content. If users feel the AI chatbot is shilling products, they may seek alternatives

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Privacy concerns emerge from the fact that ChatGPT likely possesses more detailed information about users than Google does, given the conversational nature of interactions . There's also the fundamental question of how OpenAI will ensure its LLM provides the best answer to users when it stands to profit from showing ads instead of organic search results .

Competitive Landscape and Google's Missed Opportunity

The advertising push continues despite CEO Sam Altman declaring a "Code Red" following Google's latest Gemini release, which outpaced ChatGPT in several benchmarks . Altman acknowledged that Google could have dominated the generative AI space but was slow to put it at the center of its products, particularly search. "If Google had really decided to take us seriously in 2023, let's say, we would've been in a really bad place," Altman said. "I think they would've just been able to smash us"

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Source: Fast Company

Source: Fast Company

Google's ad business generated $237.8 billion in revenue in 2023, representing 77% of the company's total revenue . By entering digital advertising, OpenAI could challenge market leaders, leveraging ChatGPT's penetration to enable new forms of advertising and compete for market share

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. The company's ability to deliver profitability while maintaining the quality and trustworthiness that built its user base will determine whether this advertising experiment succeeds or drives users toward competing platforms.

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