OpenAI Explores AI-Powered Health Assistant as Tech Giants' Medical Data Dreams Get Second Life

OpenAI considers consumer health tools in push beyond core AI offerings: Report

Tech giants such as Google, Amazon and Microsoft have long tried to give consumers control over their medical data, often with limited success. OpenAI is weighing building consumer health products, including a generative AI-powered personal health assistant, as the ChatGPT maker aims to move beyond its core offerings, Business Insider reported on Monday, citing sources close to the company. OpenAI did not immediately respond to a Reuters request for comment. Tech giants such as Google, Amazon and Microsoft have long tried to give consumers control over their medical data, often with limited success. Google shut its health record service in 2011 due to low traction, while Amazon wound down its Halo fitness tracker business in 2023. Microsoft's HealthVault platform also failed to attract widespread adoption. OpenAI's healthcare push follows strategic hires, including Nate Gross, cofounder of physician network Doximity, as head of healthcare strategy in June, and former Instagram executive Ashley Alexander as vice president of health products in August. At the HLTH conference in October, Gross said ChatGPT attracts about 800 million weekly active users, many seeking medical advice.

OpenAI explores consumer health products including AI health assistant By Investing.com

Investing.com -- OpenAI is exploring the development of consumer health products, including a generative AI-powered personal health assistant, as the company looks to expand beyond its core offerings, Business Insider reported Monday. The ChatGPT maker is considering several opportunities in the healthcare space, such as creating a personal health assistant or a health data aggregator, according to sources close to the company. This healthcare initiative represents one of OpenAI's most ambitious moves beyond AI infrastructure into industry-specific software. After changing how companies develop technology with generative AI, OpenAI appears to be targeting sectors traditionally dominated by enterprise companies, from sales and marketing to law and medicine. The company has made strategic hires to support its healthcare ambitions. In June, OpenAI appointed Nate Gross, cofounder of physician network Doximity, as head of healthcare strategy. This was followed by the hiring of former Instagram executive Ashley Alexander as vice president of health products in August. OpenAI's push into healthcare comes despite the historically challenging landscape for tech companies in this sector. Major technology firms have previously attempted to give consumers control over their medical data with limited success. Google shut down its health record service in 2011 due to low adoption. Amazon ended its Halo fitness tracker business in 2023, while Microsoft's HealthVault platform failed to gain widespread use. Despite these past failures in the industry, investors and healthcare leaders believe OpenAI possesses the right combination of factors to succeed where others have struggled, according to Business Insider. This article was generated with the support of AI and reviewed by an editor. For more information see our T&C.

ChatGPT as health assistant: OpenAI thinks it's better than Google and Microsoft

AI-driven personal health assistants could finally fix Big Tech's failures For more than a decade, Silicon Valley has chased the holy grail of digital healthcare - a single, personal record that puts your entire medical history, prescriptions, and fitness data at your fingertips. Google tried with Google Health. Microsoft launched HealthVault. Even Apple, with its tightly integrated Health app, couldn't get people to consistently manage or share their records across systems. Now, OpenAI, the company behind ChatGPT, believes it might have the missing piece: a large language model that can make sense of all that scattered data. Also read: Indian youth are using AI chatbots for emotional support, warn Indian researchers According to a recent Business Insider report, OpenAI is weighing a move into consumer healthcare tools, a potential app or integration that could act as a personal health assistant. The idea is to let ChatGPT help users collect, organize, and even interpret medical information from various sources. It's not about replacing doctors, but about making health data actually usable. Imagine asking ChatGPT to summarize your latest blood test, track medication schedules, or explain your medical history in plain language. OpenAI's goal seems to be creating an interface that turns complex, siloed health records into something interactive and understandable. The company has reportedly brought in healthcare executives, including former Rock Health cofounder Nate Gross, to explore strategies around health tech - a sign that this isn't just experimental talk. Google and Microsoft's early attempts to centralize personal health records fizzled out for one key reason: friction. Users had to manually upload files or navigate clunky hospital systems that weren't designed for easy data sharing. Even Apple, despite its ecosystem advantage, faced limited adoption beyond fitness tracking. OpenAI's pitch is different, it's not just about storing data, but understanding it. Unlike static health apps, a conversational AI could let users "talk" to their health data. For example, a person could ask: "How have my glucose levels changed over the past six months?" or "Explain my last lab report like I'm 12." Also read: DS-STAR explained: Google's most versatile data science agent yet This layer of natural interaction is something earlier platforms couldn't deliver. ChatGPT's contextual understanding, combined with possible access to medical databases or APIs, could finally bridge the usability gap that Big Tech never solved. The ambition, however, comes with steep challenges. Healthcare is one of the most regulated sectors in the world, with data protection laws like HIPAA in the U.S. and stringent privacy frameworks in the EU and India. Every time AI touches medical data, the questions of consent, security, and accountability grow louder. Even a small misstep, a misinterpreted diagnosis or an unsecured upload, could cause reputational damage that far outweighs the reward. Experts also warn that medical data is notoriously fragmented, often locked in hospital systems that resist interoperability. OpenAI will have to negotiate with both healthcare providers and regulators if it truly wants ChatGPT to act as a central health assistant. The timing might actually work in OpenAI's favor. Millions of people already use ChatGPT for informal health queries, from understanding symptoms to researching treatments. That behavior shift could make a dedicated health assistant feel like a natural extension rather than a radical leap. Meanwhile, the company's expanding product ecosystem provides a ready-made framework for specialized health models or apps. If OpenAI can build secure, domain-specific GPTs for health professionals and patients alike, it could carve out a niche Big Tech failed to establish. OpenAI's plan to enter consumer health isn't official yet, but the direction is clear: turning AI's conversational intelligence into healthcare's missing interface. If it works, ChatGPT won't just compete with Google and Microsoft - it will redefine what personal healthcare looks like in the AI era.