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On Thu, 15 May, 12:05 AM UTC
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Patronus AI debuts Percival to help enterprises monitor failing AI agents at scale
Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Patronus AI launched a new monitoring platform today that automatically identifies failures in AI agent systems, targeting enterprise concerns about reliability as these applications grow more complex. The San Francisco-based AI safety startup's new product, Percival, positions itself as the first solution capable of automatically identifying various failure patterns in AI agent systems and suggesting optimizations to address them. "Percival is the industry's first solution that automatically detects a variety of failure patterns in agentic systems and then systematically suggests fixes and optimizations to address them," said Anand Kannappan, CEO and co-founder of Patronus AI, in an exclusive interview with VentureBeat. AI agent reliability crisis: Why companies are losing control of autonomous systems Enterprise adoption of AI agents -- software that can independently plan and execute complex multi-step tasks -- has accelerated in recent months, creating new management challenges as companies try to ensure these systems operate reliably at scale. Unlike conventional machine learning models, these agent-based systems often involve lengthy sequences of operations where errors in early stages can have significant downstream consequences. "A few weeks ago, we published a model that quantifies how likely agents can fail, and what kind of impact that might have on the brand, on customer churn and things like that," Kannappan said. "There's a constant compounding error probability with agents that we're seeing." This issue becomes particularly acute in multi-agent environments where different AI systems interact with one another, making traditional testing approaches increasingly inadequate. Episodic memory innovation: How Percival's AI agent architecture revolutionizes error detection Percival differentiates itself from other evaluation tools through its agent-based architecture and what the company calls "episodic memory" -- the ability to learn from previous errors and adapt to specific workflows. The software can detect more than 20 different failure modes across four categories: reasoning errors, system execution errors, planning and coordination errors, and domain-specific errors. "Unlike an LLM as a judge, Percival itself is an agent and so it can keep track of all the events that have happened throughout the trajectory," explained Darshan Deshpande, a researcher at Patronus AI. "It can correlate them and find these errors across contexts." For enterprises, the most immediate benefit appears to be reduced debugging time. According to Patronus, early customers have reduced the time spent analyzing agent workflows from about one hour to between one and 1.5 minutes. TRAIL benchmark reveals critical gaps in AI oversight capabilities Alongside the product launch, Patronus is releasing a benchmark called TRAIL (Trace Reasoning and Agentic Issue Localization) to evaluate how well systems can detect issues in AI agent workflows. Research using this benchmark revealed that even sophisticated AI models struggle with effective trace analysis, with the best-performing system scoring only 11% on the benchmark. The findings underscore the challenging nature of monitoring complex AI systems and may help explain why large enterprises are investing in specialized tools for AI oversight. Enterprise AI leaders embrace Percival for mission-critical agent applications Early adopters include Emergence AI, which has raised approximately $100 million in funding and is developing systems where AI agents can create and manage other agents. "Emergence's recent breakthrough -- agents creating agents -- marks a pivotal moment not only in the evolution of adaptive, self-generating systems, but also in how such systems are governed and scaled responsibly," said Satya Nitta, co-founder and CEO of Emergence AI, in a statement sent to VentureBeat. Nova, another early customer, is using the technology for a platform that helps large enterprises migrate legacy code through AI-powered SAP integrations. These customers typify the challenge Percival aims to solve. According to Kannappan, some companies are now managing agent systems with "more than 100 steps in a single agent directory," creating complexity that far exceeds what human operators can efficiently monitor. AI oversight market poised for explosive growth as autonomous systems proliferate The launch comes amid rising enterprise concerns about AI reliability and governance. As companies deploy increasingly autonomous systems, the need for oversight tools has grown proportionally. "What's challenging is that systems are becoming increasingly autonomous," Kannappan noted, adding that "billions of lines of code are being generated per day using AI," creating an environment where manual oversight becomes practically impossible. The market for AI monitoring and reliability tools is expected to expand significantly as enterprises move from experimental deployments to mission-critical AI applications. Percival integrates with multiple AI frameworks, including Hugging Face Smolagents, Pydantic AI, OpenAI Agent SDK, and Langchain, making it compatible with various development environments. While Patronus AI did not disclose pricing or revenue projections, the company's focus on enterprise-grade oversight suggests it is positioning itself for the high-margin enterprise AI safety market that analysts predict will grow substantially as AI adoption accelerates.
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Patronus AI debuts new Percival tool for fixing AI agent malfunctions - SiliconANGLE
Patronus AI debuts new Percival tool for fixing AI agent malfunctions Startup Patronus AI Inc. today debuted a tool called Percival that promises to help developers more quickly fix issues in artificial intelligence agents. Patronus AI is backed by $20 million in funding from Datadog Inc., Lightspeed and other backers. Its flagship product is a platform that helps developers find the most suitable language model for an AI application, filter inaccurate output and perform related tasks. The company also offers evaluation datasets for testing AI applications' reliability. AI agents often break down the tasks they perform into multiple sub-steps. There can be dozens of sub-steps or more, which makes troubleshooting errors difficult. To determine why an agent performed a task incorrectly, developers have to identify the specific sub-step that caused the malfunction. The workflow is further complicated by the fact that AI agent mistakes cascade. If a task's fifth and sixth sub-steps rely on data generated during the third sub-step, an error in that data can cause them to malfunction. Such interdependencies make it more difficult to identify the root cause of errors. Patronus AI's new Percival tool uses AI to automate the process. According to the company, it can analyze the workflow through which an AI agent performs a task and identify the specific sub-step that is causing issues. Percival then generates a natural language summary that describes its findings. Petronus AI says that the tool can troubleshoot more than 20 types of malfunctions. It can, for example, identify when an AI agent's output doesn't align with the user's request or contains formatting issues. Percival also identifies situations where a prompt response contains out-of-date information. Some tasks require AI agents to interact with third-party systems. Finding bugs in an application, for example, may require a programming agent to retrieve the application's code from the GitHub repository where it's stored. Percival detects errors that affect the third-party systems used for a task. The tool spots when an agent uses the wrong external system to process prompts. It can also identify a range of related issues, such as cases where an agent picks the correct third-party application for a task but exceeds its usage caps. "When developers spend hours tracing through agent workflows only to find that a decision made five steps ago caused the final error, they're not just losing time -- they're potentially losing control over their systems," said Patronus AI co-founder and Chief Executive Officer Anand Kannappan. "Percival gives developers the ability to instantly understand and fix their AI agents."
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Patronus AI introduces Percival, an innovative platform designed to automatically identify and fix failures in AI agent systems, addressing growing enterprise concerns about AI reliability and governance.
Patronus AI, a San Francisco-based AI safety startup, has launched Percival, a groundbreaking monitoring platform designed to automatically identify and address failures in AI agent systems 1. This innovative tool comes at a crucial time when enterprises are grappling with the reliability and governance of increasingly complex AI applications.
As enterprise adoption of AI agents accelerates, companies face new challenges in ensuring these autonomous systems operate reliably at scale. Unlike traditional machine learning models, agent-based systems often involve lengthy sequences of operations where early errors can have significant downstream consequences 1.
Anand Kannappan, CEO and co-founder of Patronus AI, highlighted the compounding nature of errors in AI agents: "There's a constant compounding error probability with agents that we're seeing" 1. This issue becomes particularly acute in multi-agent environments where different AI systems interact, making conventional testing approaches inadequate.
Percival distinguishes itself through its agent-based architecture and "episodic memory" capability, allowing it to learn from previous errors and adapt to specific workflows 1. The platform can detect over 20 different failure modes across four categories:
Darshan Deshpande, a researcher at Patronus AI, explained: "Unlike an LLM as a judge, Percival itself is an agent and so it can keep track of all the events that have happened throughout the trajectory. It can correlate them and find these errors across contexts" 1.
Early adopters of Percival have reported substantial time savings in debugging AI agent workflows. According to Patronus, the time spent analyzing these workflows has been reduced from about one hour to between one and 1.5 minutes 1. This efficiency gain is crucial for enterprises managing complex agent systems with "more than 100 steps in a single agent directory" 1.
Alongside Percival's launch, Patronus is introducing the TRAIL (Trace Reasoning and Agentic Issue Localization) benchmark to evaluate systems' ability to detect issues in AI agent workflows. Research using this benchmark revealed that even sophisticated AI models struggle with effective trace analysis, with the best-performing system scoring only 11% 1.
Early adopters of Percival include Emergence AI, which is developing systems where AI agents can create and manage other agents, and Nova, which is using the technology for AI-powered SAP integrations 1. These use cases exemplify the complex challenges Percival aims to address.
The market for AI monitoring and reliability tools is expected to grow significantly as enterprises transition from experimental deployments to mission-critical AI applications. Percival's compatibility with multiple AI frameworks, including Hugging Face Smolagents, Pydantic AI, OpenAI Agent SDK, and Langchain, positions it well for widespread adoption 1.
Percival's ability to analyze AI agent workflows and identify specific sub-steps causing issues is particularly valuable given the cascading nature of AI agent errors. The tool can troubleshoot more than 20 types of malfunctions, including misaligned outputs, formatting issues, and outdated information 2.
Kannappan emphasized the importance of this capability: "When developers spend hours tracing through agent workflows only to find that a decision made five steps ago caused the final error, they're not just losing time -- they're potentially losing control over their systems" 2.
As AI systems become increasingly autonomous and complex, tools like Percival are poised to play a crucial role in maintaining oversight and ensuring the reliable operation of AI agents in enterprise environments.
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