PhonePe Partners with OpenAI to Integrate ChatGPT for Millions of Indian Users

PhonePe, OpenAI Partner to Bring ChatGPT to Millions of Indian Users | AIM

The partnership will allow PhonePe users to explore ChatGPT's capabilities directly within the PhonePe app ecosystem, including the Indus Appstore. PhonePe on Thursday announced a strategic collaboration with OpenAI to make ChatGPT accessible to users across its consumer and business platforms in India. The partnership will allow PhonePe users to explore ChatGPT's capabilities directly within the PhonePe app ecosystem, including the Indus Appstore. The company said the integration will help users access information for daily needs such as travel planning and shopping, while also opening up new use cases as generative AI adoption grows in the country. The collaboration will help accelerate consumer exposure to ChatGPT and support the business goals of both companies.. Rahul Chari, founder, whole-time director and CTO of PhonePe, said the company has "spent years building the foundational layers for digital services at population scale." He added, "This strategic alliance demonstrates that collaborations between innovative companies in this space can help expand the reach of cutting-edge technology to the broader population. We are excited to partner with OpenAI to begin this journey." Oliver Jay, head of international at OpenAI, said the partnership marks progress toward the company's goal of increasing AI access in India. "Our collaboration with PhonePe is a significant milestone in our mission to make AI more accessible to people throughout India," he said. "India is a global hub for innovation, and PhonePe's deep understanding of the country's fabric and its user base make them the ideal partner. This partnership will demonstrate the value of consumer AI across India, helping millions of users enhance their daily lives." OpenAI recently announced that users in India will receive one year of free access to ChatGPT Go, effective from November 4. The announcement was made alongside OpenAI's first DevDay Exchange event held in Bengaluru on the same day. Meanwhile, Paytm earlier this year partnered with Perplexity AI to integrate AI search capabilities directly into the Paytm app.

PhonePe collaborates with OpenAI to roll out ChatGPT features for Indian users

PhonePe is bringing ChatGPT to its users. This collaboration with OpenAI aims to make advanced AI accessible in India. Users can now explore ChatGPT's capabilities directly within the PhonePe app, PhonePe for Business, and the Indus Appstore. This move is expected to enhance user experience and drive growth for both companies. PhonePe has announced a collaboration with Sam Altman-led AI company OpenAI, allowing users to explore ChatGPT's features directly within its fintech platform. The partnership aims to familiarise users with advanced AI, speeding up ChatGPT's adoption in India while driving growth for both companies. PhonePe said that this would also improve the experience on its platform by offering smarter, more relevant assistance for everyday tasks such as travel planning and shopping. The collaboration will make ChatGPT accessible across the main PhonePe app, PhonePe for Business, and the Indus Appstore. "As the adoption of generative AI increases in the country, this collaboration will help open up potential use cases for users," the company said in a press release. Commenting on the tieup, Oliver Jay, head of International strategy and operations at OpenAI, said, "Our collaboration with PhonePe is a significant milestone in our mission to make AI more accessible to people throughout India. This partnership will demonstrate the immense value of consumer AI across India." Also Read: NPCI, Razorpay join OpenAI to pilot agentic payments on ChatGPT Rahul Chari, cofounder and chief technology officer at PhonePe, added, "We have spent years building the foundational layers for digital services at population scale. This strategic alliance demonstrates that collaborations ... in this space can help expand the reach of cutting-edge technology to the broader population." The announcement comes as PhonePe prepares for an IPO, having filed its draft red herring prospectus (DRHP) confidentially with market regulator Securities and Exchange Board of India (Sebi) in September. The Walmart-backed fintech major is reportedly targeting a $1.5 billion IPO, valuing it at around $15 billion, according to people familiar with the matter. PhonePe reduced its net loss in FY25 to Rs 1,727 crore from Rs 1,996 crore in FY24, while operating revenue jumped 40% to Rs 7,114.8 crore from Rs 5,064 crore the previous year.

ChatGPT Now Integrated to PhonePe

The announcement for this integration was announced on Thursday. ChatGPT, a globally recognised AI (artificial intelligence) platform, will now be integrated on PhonePe. ChatGPT is owned by OpenAI, and PhonePe, which is a payments app primarily is owned by Flipkart. The announcement for this integration was announced on Thursday. RazorPay, another Indian payments company, had announced a partnership with OpenAI back in October 2025. Read More - OnePlus 15 Launch Later Today: How to Watch and More This will improve the customer journey on the UPI powered plaatorm. ChatGPT will assist users in different ways inside the application. ChatGPT will help users in getting relevant information on a daily basis, and will also help with things such as planning their next trip, or their next purchase. It won't be like ChatGPT's chat interface will be available for the users. It will just act as an assistant trying to help users make better decisions. Read More - Vodafone Idea Future Depends a Lot on Government Now While this will help PhonePe's user base get a great user experience, it will also help OpenAI in increasing the adoption of ChatGPT in the country. ChatGPT Go, which is a premium subscription by the company, which costs Rs 399 per month, was recently made free for every Indian citizen. The companies have not shared any financial terms around their deal.