SoundCloud Reverses Course on AI Training Policy Amid User Backlash

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SoundCloud faces controversy over changes to its terms of use regarding AI training on user content, leading to a swift policy reversal and clarification from the company's CEO.

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SoundCloud's Controversial AI Training Policy

In a move that sparked widespread concern among its user base, SoundCloud, the popular music-sharing platform, quietly updated its terms of use in February 2024 to include language that appeared to allow the company to train AI models using content uploaded by users 1. The change, which went largely unnoticed at the time, stated that users explicitly agreed their content "may be used to inform, train, develop or serve as input to artificial intelligence or machine intelligence technologies or services" 15.

User Backlash and Initial Response

The policy update was brought to light by tech ethicist Ed Newton-Rex, leading to significant backlash from the platform's community 12. Many users argued that such policies should be opt-in rather than opt-out, and expressed concerns about proper crediting and compensation for contributions to AI training datasets 1.

Initially, SoundCloud attempted to clarify its position, stating that the company had never used artist content to train AI models and that the update was intended to focus on internal AI uses such as recommendations and fraud prevention 23. However, this explanation did little to allay fears about potential future uses of user content for AI training.

CEO's Open Letter and Policy Reversal

In response to the growing controversy, SoundCloud CEO Eliah Seton published an open letter acknowledging that the wording of the policy changes was "too broad and wasn't clear enough" 2. Seton announced that SoundCloud would revise its terms to explicitly state that the company "will not use [user] content to train generative AI models that aim to replicate or synthesize [a] voice, music, or likeness" 24.

Clarification on AI Usage and Future Plans

SoundCloud has emphasized that it has implemented technical safeguards, including a "no AI" tag, to prohibit unauthorized use of content for AI training purposes 3. The company also stated that its terms of service explicitly prohibit the use of licensed content, such as music from major labels, for training any AI models 3.

While SoundCloud maintains that it hasn't used user-created content for model training, it hasn't entirely ruled out the possibility for the future. The company has committed to introducing robust internal permissioning controls and clear opt-out mechanisms should it ever consider using user content to train generative AI models 34.

Ongoing Debate and Industry Implications

The controversy surrounding SoundCloud's policy changes reflects a broader debate in the tech and creative industries about the use of user-generated content for AI training. Other platforms, including X (formerly Twitter), LinkedIn, and YouTube, have made similar policy updates in recent months, often facing pushback from users and creators 1.

As AI technologies continue to advance, particularly in the realm of content creation and music generation, the incident highlights the need for clear communication, user consent, and transparent policies regarding the use of creative works in AI development. The swift response and policy reversal by SoundCloud may set a precedent for how other platforms approach these sensitive issues in the future.

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