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On Thu, 5 Dec, 4:02 PM UTC
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Stc Group and Bell Labs Trial Generative AI for Faster Service Provisioning
Aims to improve customer experiences and accelerate new service delivery. Saudi Arabia's Stc Group and Nokia's Bell Labs Consulting have successfully trialled a generative AI solution that will streamline service provisioning, reduce time to market, and lower costs. The generative artificial intelligence (AI) solution simplifies Stc Group's complex network of multi-technology and multi-vendor systems, enhancing efficiency and saving resources for businesses and customers. Also Read: Swisscom Launches Swiss AI Platform for Businesses in Switzerland "The provision of services is a critical factor in preparing and equipping network offerings and ensuring the quick delivery of services to customers," the companies said. This collaboration aims to accelerate the delivery of new services, enabling stc Group to provide faster connectivity. According to the official release, the use of generative AI cuts development time and costs by approximately 50 percent, aligning with stc Group's mission to innovate and improve customer experiences. Vice President, Cloud and Network Services Global Business Center, Saudi Arabia at Nokia, said: "By introducing generative AI, we hope to revamp the service provisioning process." Head of Bell Labs Consulting at Nokia, added: "We are excited to collaborate with stc Group for this cutting-edge proof of concept using generative AI, enabling it to improve its efficiency and time to market." Also Read: Stc Group Deploys AI-Powered Network Optimisation System Stc Group commented: "Stc Group is proud to partner with Nokia again as we continue to advance our technological solutions and further elevate our services using Generative AI. This is a bold move in implementing a practical use case." Stc Group expects this move will transform the network ecosystem, optimising existing and new services.
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Nokia's Bell Labs Consulting and stc Group unveil generative AI solution to streamline integration and enhance user experience By Investing.com
Press Release Nokia's Bell Labs Consulting and stc Group unveil generative AI solution to streamline integration and enhance user experience 5 December 2024 Espoo, Finland - Bell Labs Consulting and Saudi Arabia's leading digital enabler, stc Group, announced today the successful trial of a pioneering generative AI solution that will streamline service provision, reduce time to market, lower costs and significantly increase overall efficiency. The provision of services is a critical factor in preparing and equipping network offerings and ensuring the quick delivery of services to customers. Prior to the development of Nokia's newest generative AI solution, stc Group's provision of services involved a complex process of configuring several systems and resources in unison for seamless delivery. With the generative AI solution, stc Group's complex network of multi-technology and multi-vendor systems will be more efficient, saving time, money and resources for customers, businesses and communities. The collaborative "AI for Provisioning Services" project with Bell Labs Consulting means stc Group can minimize the time required to introduce new services across their network offerings, so that stc Group network users can get stronger world-class connectivity faster. Bell Labs Consulting engages with leading global clients to inspire and drive the industry's transformation through the accelerated adoption of future technologies with actionable, client-specific, cutting-edge solutions. The use of generative AI solutions approximately halves the time to market and development costs. This aligns with stc Group's mission to provide innovative digital products and solutions to improve the lives of its customers. Tariq Al-Harbi, Vice President, Cloud and Network (LON:NETW) Services Global Business Center, Saudi Arabia at Nokia, said: By introducing generative AI, we hope to revamp the service provisioning process. We look forward to developing more ground-breaking solutions with stc Group that can unlock new business opportunities for industrial operations in Saudi Arabia and beyond. Stefan Wilhelm, Head of Bell Labs Consulting at Nokia, said: We are excited to collaborate with stc Group for this cutting-edge proof of concept using generative AI, enabling it to improve its efficiency and time to market. Yazeed Abdulaziz Alfaris, Vice President of Applications at stc Group, said: stc Group is proud to partner with Nokia again as we continue to advance our technological solutions and further elevate our services using Generative AI. This is a bold move in implementing a practical use case. Resources and additional information Webpage: Bell Labs Consulting About Nokia At Nokia, we create technology that helps the world act together. As a B2B technology innovation leader, we are pioneering networks that sense, think and act by leveraging our work across mobile, fixed and cloud networks. In addition, we create value with intellectual property and long-term research, led by the award-winning Nokia Bell Labs. With truly open architectures that seamlessly integrate into any ecosystem, our high-performance networks create new opportunities for monetization and scale. Service providers, enterprises and partners worldwide trust Nokia to deliver secure, reliable and sustainable networks today " and work with us to create the digital services and applications of the future. About stc Group stc Group is a digital enabler, offering advanced solutions and driving a role in the digitalization process. The group provides a comprehensive suite of services encompassing digital infrastructure, cloud computing, cybersecurity, Internet of Things (IoT), digital payments, digital media, and digital entertainment. The group comprises 13 subsidiaries across the Kingdom (TADAWUL:4280) of Saudi Arabia, the Middle East, North Africa, and Europe.
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Saudi Arabia's Stc Group and Nokia's Bell Labs Consulting have successfully trialed a generative AI solution to streamline service provisioning, reduce time to market, and lower costs in telecommunications.
Saudi Arabia's leading digital enabler, Stc Group, and Nokia's Bell Labs Consulting have successfully trialed a groundbreaking generative AI solution aimed at revolutionizing service provisioning in the telecommunications industry 12. This innovative project, dubbed "AI for Provisioning Services," promises to streamline integration, enhance user experience, and significantly improve operational efficiency.
The new generative AI solution addresses the challenges posed by Stc Group's complex network of multi-technology and multi-vendor systems. By simplifying the service provisioning process, the AI technology is expected to enhance efficiency and save valuable resources for businesses and customers alike 1. This development is crucial in the telecommunications sector, where the provision of services plays a critical role in preparing and equipping network offerings for swift delivery to customers.
According to the official release, the implementation of generative AI in the service provisioning process has yielded remarkable results:
These improvements align perfectly with Stc Group's mission to innovate and enhance customer experiences through cutting-edge digital products and solutions.
Tariq Al-Harbi, Vice President of Cloud and Network Services Global Business Center at Nokia Saudi Arabia, expressed optimism about the project, stating, "By introducing generative AI, we hope to revamp the service provisioning process" 2. He also highlighted the potential for developing more groundbreaking solutions that could unlock new business opportunities in Saudi Arabia and beyond.
Stefan Wilhelm, Head of Bell Labs Consulting at Nokia, emphasized the excitement surrounding this cutting-edge proof of concept, noting its potential to improve efficiency and time to market for Stc Group 12.
Yazeed Abdulaziz Alfaris, Vice President of Applications at Stc Group, described the collaboration as "a bold move in implementing a practical use case" of generative AI technology 2.
The successful trial of this generative AI solution is expected to have far-reaching effects on the telecommunications industry:
As the industry continues to evolve, the collaboration between Stc Group and Nokia's Bell Labs Consulting serves as a prime example of how generative AI can be harnessed to address complex challenges in telecommunications infrastructure and service delivery.
Telecom executives are increasingly adopting generative AI to improve IT services, customer experience, and operational efficiency. Despite challenges, the technology is set to transform the industry significantly by 2030.
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