YouTube Launches AI Chatbot to Assist Users in Recovering Hacked Accounts

YouTube has launched a new AI chatbot to help recover hacked accounts

YouTube has announced a new AI to help users recover accounts that have been compromised by hackers. Labelled as a "troubleshooting tool," the feature is available on Google's support page and accessible through the YouTube Help Center. The chatbot then asks the account owner a series of questions and helps them secure their hacked Google login while also reversing any changes made to their accounts. The support assistant is currently available in English and is limited to a select number of creators but Google has said that they will be expanding the feature gradually to all YouTube creators. Nvidia is scraping YouTube and Netflix videos to train AI The Verge tested the bot and found it to have reasonable number of guardrails but still doesn't address the gap between smaller account owners on YouTube and the platform's support team. In case any issues pop up, just large creators on YouTube are able to speak to a rep directly while smaller accounts have to look through help pages. There have been instances in the past when YouTube accounts of even big creators like Linus Tech Tips were hacked, while hacked small partnered accounts have taken a long time to resolve. (For top technology news of the day, subscribe to our tech newsletter Today's Cache) Read Comments

YouTube Is Using AI To Help Users Recover Their Hacked Accounts: Here's How - News18

YouTube creators face frequent hacking attempts and incidents that can end up costing them after losing access to the account and content. YouTube is taking on hackers by helping users whose accounts are compromised. The platform is relying on Google's AI tech to help them fight these bad actors and also recover any account that has been hacked. Social platforms are used widely but if yours ends up getting hacked, the redressal system has been nothing short of abysmal till date. YouTube wants to change that and it is using AI to simplify the process and help users, notably creators recover their account. YouTube has built an AI chatbot, yes, that, into its support page which supposedly is good enough to help you recover the account. The chatbot is available via the YouTube Help Center where the hacked victim will be asked a series of questions that will help them secure their Google accounts and also reset whatever changes were made by the bad actors. The chatbot only supports English for now but other languages will be added gradually. Eventually, Google sees this service available to all the creators on YouTube. YouTube is using AI to bypass its connection with the creators and this step might not please its community. The platform has always kept a distance from possible issues when users really prefer talking to someone directly at YouTube. Bringing the AI chatbot into the picture pushes them further away, and it seems the chatbot isn't really powered by the GenAI tech from Google and is just an iteration that it feels is powerful enough to handle such issues and complaints. Chatbots are used across different tech platforms, and the overall feedback has been pessimistic, mostly because of how the technology is integrated and how it performs in the front end.

YouTube to help restore hacked channels through AI chatbot; Here's all we know so far

You can get the 'troubleshooting tool,' which is an AI-chatbot, in the YouTube Help Centre You might soon recover your hacked YouTube accounts as the platform brings an AI assistant that can help users to get back their hacked accounts. Google claimed in its official blog that this new tool not only recovers your hacked account but also prevents the account from future threats. Many YouTube users and creators have been facing hacking issues, where the channel name and contents were invaded. In order to deal with this YouTube has announced this new feature named 'troubleshooting tool,' aiming to recover hacked YouTube accounts. Bring back your hacked account You can get the 'troubleshooting tool,' which is an AI-chatbot, in the YouTube Help Centre. But how this works and helps you to restore your account. All you have to do is ask the chatbot about the way to restore these hacked accounts. The chatbot will guide you through the steps and help you to reverse any changes made in your account after restoring it. Initially YouTube users and creators had to mail to the company for resolving their issues and restoring the hacked accounts. These usually were time consuming and couldn't help much. But now with the tool you can get instant and effective solutions. The 'troubleshooting tool,' is currently available only in English, with access to specific troubleshooting features. As mentioned in Google's support page, the tool is yet to roll out publicly and is available only to some creators.The page also mentioned that if the tool doesn't work for you, you can always reach out to @TeamYouTube on X(earlier known as Twitter) and get help from there. However, the Verge reported that they had tested the tool and found it 'quite fine.' Other updates It looks like YouTube has been constantly trying to include the use of artificial intelligence (AI) on its platform for upgrading its features. A few days back on August 8, YouTube announced the launch of a feature named 'Brainstorm with Gemini'. In a video the company posted about the new feature in its Creator Insider channel. The 'Brainstorm with Gemini' uses Gemini AI (an AI chatbot) to help you curate ideas and discuss ways to create new content. Moreover, this feature can help content creators to get new prompts on trending ideas. The tool also aims to keep a track on the choices and most searched topics of the users. It can also track the most watched videos of the users. YouTube claimed that this feature aims to help content creators get an idea of the preferred choices of their target audience, eventually bringing in more viewers.