Zoox and Waymo Expand Self-Driving Taxi Services in Major U.S. Cities

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Zoox launches autonomous cab service in San Francisco and expands in Las Vegas, while Waymo offers public rides in Los Angeles. Both companies plan further expansions in 2025.

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Zoox Launches Autonomous Cab Service in San Francisco

Zoox, the Amazon-backed self-driving vehicle startup, has announced the launch of its autonomous cab service in San Francisco, California. This marks a significant milestone for the company as it enters its second commercial market 1. The robotaxi service will initially operate in the city's downtown SoMa neighborhood, with plans to expand to other areas as the program develops 2.

Aicha Evans, CEO of Zoox, stated, "Since 2017, our test fleet has autonomously navigated San Francisco streets with a safety driver. Now that we've passed all critical safety measures, we are excited to begin testing our robotaxi in this wonderful city" 1.

Unique Vehicle Design and Safety Measures

Zoox's approach to autonomous vehicles is unique in the industry. The company has designed a purpose-built electric vehicle without traditional manual controls such as a steering wheel, driver's seat, or pedals 3. These vehicles qualify as Level 3 on the autonomy scale, a step above the Level 2 Waymo cars also operating in San Francisco 3.

Jesse Levinson, CTO of Zoox, emphasized the company's rigorous testing process: "We've rigorously tested and validated our AI stack in multiple cities over the last seven years in preparation for the deployment of our robotaxi fleet" 2.

Expansion Plans and Public Access

While the San Francisco service is currently limited to Zoox employees, the company has ambitious expansion plans. In Las Vegas, Zoox has expanded its operational area to include the entire Las Vegas Strip and surrounding areas. The company intends to launch a "Zoox Explorers" program in early 2025, offering free rides to non-employees, with full commercial operations expected later that year 2.

Waymo's Parallel Expansion

Simultaneously, Waymo, Zoox's rival and industry leader, has announced the public launch of its Level 4 robotaxi service in Los Angeles, California. The service will cover an 80-square mile area including downtown, Miracle Mile, Koreatown, Santa Monica, Westwood, and West Hollywood 1.

Waymo also operates in Phoenix, Arizona, and plans to expand to Austin, Texas, and Atlanta, Georgia in 2025 through a partnership with Uber 1.

Regulatory Oversight and Safety Concerns

As autonomous vehicle technology advances, regulatory bodies are closely monitoring its development and deployment. The National Highway Traffic Safety Administration (NHTSA) is currently investigating two minor crashes involving Zoox vehicles that stopped abruptly 3.

The expansion of self-driving taxi services by companies like Zoox and Waymo represents a significant step forward in the commercialization of autonomous vehicle technology. As these services continue to grow and evolve, they are likely to reshape urban transportation landscapes across the United States.

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