DeskDay revolutionizes PSA for modern MSPs through its chat-based ticketing system, efficient project management, integrated outage communications, service desk quality automation, and comprehensive reporting and billing solutions.
How DeskDay can help you:
- Enhances productivity with advanced PSA features
- Provides real-time, conversational service desk support
- Automates quality assurance for increased customer satisfaction
- Offers multiple end-user touchpoints, including mobile and desktop apps
- Streamlines communication with instant outage and update announcements
- Facilitates quick and easy customer onboarding through Office 365 integration
Why choose DeskDay: Key features
- Next-generation chat-based ticketing for improved response times
- Intuitive project management tools for effective task handling
- Unified system for sending immediate service updates
- Automated quality controls for the service desk
- Detailed reporting for business insights
- Integrated billing and timesheet management
- Lite Customer Relationship Management (CRM) system included
- Convenient free trial without credit card requirements
Who should choose DeskDay :
- MSPs looking for a modern, conversational approach to customer support
- Businesses wanting to improve service desk efficiency and quality
- Organizations seeking robust reporting and billing systems
- MSPs aiming for easy client onboarding and multiple communication touchpoints
