Automate, scale, and optimize Web3 customer support with Faye's AI-powered helpdesk.
How Faye can help you:
- Automates and successfully closes an average of 80% of incoming tickets before they reach a live agent.
- Provides instant response times to thousands of users simultaneously, ensuring high customer satisfaction.
- Continuously optimizes and increases accuracy rate of responses as it learns from interactions.
- Seamlessly integrates with Discord and websites for support through preferred channels.
- Enables easy transition from chatbot to human agent for complex queries, ensuring a seamless user experience.
Why choose Faye: Key features
- Powered by self-learning AI with smart contract support for on-chain troubleshooting.
- Utilizes ChatGPT 3.5 and leverages NLP for responses in layman's terms.
- Offers an all-in-one admin dashboard to manage tasks and real-time messages.
- Allows customization and automation of chatbot responses to free up human agents for more critical feedback.
Who should choose Faye:
- Web3 projects looking to scale their customer support without compromising on quality.
- Organizations seeking to build a loyal customer base with minimal resources through AI and machine learning.
- Teams aiming to free human agents from repetitive queries and focus on valuable feedback.
