Transform your customer support with ClaudIA, an advanced AI-powered assistant, capable of handling inquiries with exceptional efficiency and human-like precision.
How ClaudIA can help you:
- Automates up to 87% of customer interactions, allowing your team to focus on more complex cases.
- Delivers instant, high-quality responses with a personalized tone of voice.
- Makes starting easy with no need for technical integrations – just import your FAQs and old tickets.
- Understands a wide variety of messages, including slang and grammatical errors, thanks to AI technologies.
- Trains to collect information and provide a summary for agents, ensuring smooth continuation of cases it cannot resolve.
Why choose ClaudIA: Key features
- Powered by GPT-3.5 technology, with full version utilizing GPT-4 for enhanced complexity handling.
- Integration with major helpdesks like Zendesk, Intercom, Freshdesk, without involving your tech team.
- Supports over 95 languages, with specialized CX experts in Spanish, Portuguese, and English.
- Focused on preventing incorrect responses and hallucinations through AI model optimization and training.
- Offers quality daily audits to ensure aligned process responses.
Who should choose ClaudIA:
- Businesses looking to drastically improve their customer experience (CX) efficiency.
- Teams seeking to automate customer service without sacrificing personalization or quality.
- Companies requiring seamless integration with existing customer service tools and helpdesks.
- Organizations aiming to offer support in multiple languages without expanding their team.
