AI Adoption Surges in US Workplace: 40% of Employees Now Using AI Tools

More Than 40% of Employees Are Using AI at Work, a New Poll Says

Alex Valdes from Bellevue, Washington has been pumping content into the Internet river for quite a while, including stints at MSNBC.com, MSN, Bing, MoneyTalksNews, Tipico and more. He admits to being somewhat fascinated by the Cambridge coffee webcam back in the Roaring '90s. AI is rapidly becoming an integral part of the US workplace. And more than 40% of US employees are using artificial intelligence tools at least a few times a year at work, and that rate is nearly double what it was two years ago, according to a new Gallup poll. The poll asked participants how often they use AI in their work role. In 2023, 21% of US employees reported using AI at least a few times per year. That number almost doubled to 40% in the latest polling by Gallup. According to the research, use of AI has slightly decreased among blue-collar workers over the past two years. Just 9% reported using AI a few times per week or more, down from 10% in 2023. That figure is triple for white-collar workers -- with 27% reporting that they used AI a few times per week or more. Gallup found that the industries with the most frequent AI use are technology (50%), professional services (34%) and finance (32%). AI is becoming increasingly vital to the US workplace, but it remains to be seen how companies and corporations will integrate it into their operations. A report by multinational strategy and management consulting firm McKinsey & Co said that whereas 92% of companies plan to increase their AI investments, a scant 1% have deployed AI so that it is "fully integrated into workflows and drives substantial business outcomes." Other notable findings in the Gallup poll include:

More Than 40 Percent of Employees Are Using AI at Work

Alex Valdes from Bellevue, Washington has been pumping content into the Internet river for quite a while, including stints at MSNBC.com, MSN, Bing, MoneyTalksNews, Tipico and more. He admits to being somewhat fascinated by the Cambridge coffee webcam back in the Roaring '90s. AI is rapidly becoming an integral part of the US workplace. More than 40 percent of US employees are using AI at least a few times a year at work, and that rate is nearly double what it was two years ago, according to a new Gallup poll. The poll asked participants how often they used artificial intelligence in their work role. In 2023, 21 percent of US employees reported using AI at least a few times per year. That number has risen to 40 percent in the latest polling by Gallup. According to the research, use of AI has actually slightly decreased among blue-collar workers over the past two years. Nine percent reported using AI a few times per week or more, down from 10 percent in 2023. That figure is triple for white-collar workers -- 27 percent. Gallup found that the industries with the most frequent AI use are technology (50%), professional services (34%) and finance (32%). AI is increasingly becoming vital to the US workplace, but it remains to be seen how well companies and corporations integrate it into their operations. A report by multinational strategy and management consulting firm McKinsey & Co. said that whereas 92 percent of companies plan to increase their AI investments, a scant 1 percent have deployed AI so that it is "fully integrated into workflows and drives substantial business outcomes." Other notable findings in the Gallup poll include:

AI adoption has reached 40% among U.S. workers

Be careful to double-check your colleagues' work -- large swaths of the U.S. workforce admits to using AI to get their job done. A new Gallup poll found 40 percent of U.S. employees said they used artificial intelligence in their role "a few times a year or more." Eight percent used it daily, while 19 percent said they used a few times per week or more. With all the hype around AI lately, 40 percent almost feels low. But it represents a nearly 100 percent increase from just two years ago. The poll found, perhaps predictably, that white collar workers were far more likely to use AI in their job when compared with blue collar works -- 27 percent to 9 percent. The survey also noted that the folks highest-up in a given organization were more likely to utilize AI to do their job. Thirty-three percent of what Gallup called "leaders" -- managers who manage managers -- used AI a few times per week or more. AI companies have placed a focus on work-centric products and have shown some promise in being able to help workers. It has become commonplace for workplaces to integrate AI into their everyday tasks. However, using AI in your work can also prove to be a dangerous proposition. As we've covered at Mashable, while AI is interesting, it still struggles with basic accuracy. Google's AI, for instance, can't reliably tell you the year or date, let alone perform a complicated task. New research from Apple found that AI can perform well at some straightforward tasks like coding and math but really struggles with complex problems. The researchers called AI's output in these cases "the illusion of thinking."