AI-Driven Cloud Services Fuel Growth in IT and Business Services Market

Europe Sees AI-Driven Cloud Growth in Q4 as Managed Services Demand Slows: ISG Index™ By Investing.com

Combined market ACV up 17% from prior year, but down 7% from Q3 Managed services ACV off 5%, while XaaS soars 42% LONDON--(BUSINESS WIRE)--AI-driven demand for cloud services fueled overall growth in Europe's IT and business services market in the fourth quarter, even as demand for managed services slowed, according to the latest state-of-the-industry report from Information Services Group (ISG) (Nasdaq: NASDAQ:III), a leading global technology research and advisory firm. The EMEA ISG Index™, which measures commercial outsourcing contracts with annual contract value (ACV) of US $5 million or more, shows ACV for the combined market (both managed services and cloud-based as-a-service) advanced 17 percent, to US $8.3 billion, in the fourth quarter, but slowed by 7 percent sequentially from a record third quarter. Europe came off a record high demand for managed services in the third quarter, as continued economic uncertainty and geopolitical tensions weighed on the market during the fourth quarter, said Steve Hall, president, ISG EMEA. On the plus side, demand for cloud services surged to an all-time quarterly high, as enterprises reaccelerated their move to the cloud, seeking overall cost savings and greater efficiency and innovation through AI. Q4 Results by Segment Managed services ACV for the fourth quarter declined 5 percent year on year, to US $3.7 billion, and was down 25 percent sequentially from a record third quarter. There were 283 managed services contracts awarded in the quarter, up 10 percent versus the prior year, but down 8 percent quarter on quarter. During the fourth quarter, only one mega-deal (contract with an annual value of $100 million or more) was awarded, down sharply from the six mega deals awarded in Q3. At the other end of the spectrum, deals in the US $5 million to US $9 million category, the smallest measured by the ISG Index, rose 12 percent versus the prior year. Within managed services, IT outsourcing (ITO) slumped 7 percent year on year, to US $2.7 billion, driven lower by an 18 percent decline in application and development services, the largest ITO segment. Business process outsourcing (BPO), meanwhile, rose 2 percent, to US $992 million, boosted by facilities management and HR services. ACV in the cloud-based as-a-service (XaaS) segment soared 42 percent versus the prior year, to US $4.6 billion, and was up 14 percent against the prior quarter. The market's percentage growth year on year was the most in a quarter since the second quarter of 2022. Over the last four quarters, Europe's demand for cloud services has grown an average of 23.5 percent a quarter. Both the infrastructure-as-a-service (IaaS) and software-as-a-service (SaaS) segments turned in strong performances in Q4. IaaS climbed 52 percent year on year, to US $3.4 billion, while SaaS rose 21 percent, to $1.2 billion. Full-Year Results Combined market ACV was up 14 percent for the full year, to a record US $32.6 billion, surpassing the previous annual record in 2022 by 8 percent. In 2023, the combined market was down 5 percent. Managed services had a record year, with ACV of US $16.6 billion, up 5.6 percent, although the entire upside for the year was driven by strong growth in Q3. ITO, at US $12.4 billion, was up 6 percent, while BPO, at US $4.1 billion, was up 4 percent. A total of 1,164 managed services contracts were awarded in 2024, up 11 percent from the prior year. Thirteen of those were mega deals, up from 12 in the prior year, even as the combined annual value of the mega deals was down 12 percent. New scope ACV advanced 10 percent, to a record $10.7 billion. By industry, travel and transportation ACV soared 84 percent versus the prior year, on the strength of large awards in Germany. Energy, retail and manufacturing were each up slightly, while the region's largest sourcing sector, banking, financial services and insurance (BFSI), slumped 22 percent. The XaaS market generated ACV of US $16.0 billion, up 23 percent, surpassing its previous annual high in 2022 by 9 percent, after slumping 11.5 percent in 2023. IaaS jumped 30 percent, to US $11.6 billion, while SaaS rose 8 percent, to US $4.4 billion. XaaS accounted for 49 percent of the combined market in 2024, up from 45 percent in 2023. Geographic Performance In the fourth quarter, the region's largest market, the U.K., declined 33 percent from the prior year, to US $935 million of managed services ACV, its weakest quarter in two years after producing seven straight quarters with ACV of more than US $1 billion. Meanwhile, DACH, the region's second-largest market, saw its ACV rise by 4 percent, to US $719 million, while number-three market France declined 11.5 percent, to US $708 million. For the full year, the U.K. generated US $4.4 billion of managed services ACV, off 23 percent. DACH came in at $4.3 billion, up 64 percent, buoyed by several large contracts. The Nordics advanced 12 percent, to US $1.6 billion, and the Benelux market finished up 16 percent, to US $1.4 billion. France, meanwhile, was off 5 percent, to US $2.1 billion. 2025 Global Forecast For the full year, ISG is forecasting 4.5 percent revenue growth for managed services, up from 1.8 percent growth in 2024, and 18 percent revenue growth for XaaS, in line with the prior year. We expect a gradual recovery in enterprise demand for IT and business services, Hall said. Companies are still cautious amid continuing economic and geopolitical uncertainty. In Europe, we are likely to see subdued growth, with the upcoming elections in Germany creating uncertainty in the market until the second half. At the same time, we see some tailwinds at play that should boost the global market, Hall said. AI spending continues to gain momentum, with hundreds of billions being spent on infrastructure, setting the stage for widespread adoption. In managed services, we're seeing early signs of improvement in the BFSI sector as discretionary spending begins to pick up. About the ISG Index™ The ISG Index™ is recognized as the authoritative source for marketplace intelligence on the global technology and business services industry. For 89 consecutive quarters, it has detailed the latest industry data and trends for financial analysts, enterprise buyers, software and service providers, law firms, universities and the media. The 4Q24 Global ISG Index results were presented during a webcast January 16. To view a replay of the webcast and download presentation slides, visit this webpage. About ISG ISG (Information Services Group) (Nasdaq: III) is a leading global technology research and advisory firm. A trusted business partner to more than 900 clients, including more than 75 of the world's top 100 enterprises, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The firm specializes in digital transformation services, including AI, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; strategy and operations design; change management; market intelligence and technology research and analysis. Founded in 2006, and based in Stamford, Conn., ISG employs more than 1,600 digital-ready professionals operating in more than 20 countries"a global team known for its innovative thinking, market influence, deep industry and technology expertise, and world-class research and analytical capabilities based on the industry's most comprehensive marketplace data. For more information, visit www.isg-one.com.

AI-Fueled Cloud Demand Powers Global IT, Business Services Market to New High in Q4: ISG Index™ - Information Servs Gr (NASDAQ:III)

Combined market ACV up 20% in Q4, driven by 33% growth in cloud services Managed services growth slows to less than 3% Combined market ACV hits record $104 billion for the full year ISG forecasts 18% growth for XaaS, 4.5% growth for managed services in 2025 Global spending on IT and business services rose by double-digits in the fourth quarter, fueled by a sharp increase in cloud demand driven by AI, according to the latest state-of-the industry report from Information Services Group (ISG) III, a leading global technology research and advisory firm. Data from the ISG Index™, which measures commercial outsourcing contracts with annual contract value (ACV) of $5 million or more, show fourth-quarter ACV for the combined global market (both managed services and cloud-based services) at a record $28.2 billion, up 20 percent versus the prior year. It was the fourth consecutive quarter the combined market grew year over year, and the second straight quarter it established a new high for ACV. A sharp increase in cloud spending propelled market growth this past quarter, with ACV for cloud services up 33 percent versus the prior year, to $17.7 billion. Within this segment, infrastructure-as-a-service (IaaS) soared 42 percent, to $13.4 billion, while software-as-a-service (SaaS) grew 12 percent, to $4.3 billion. "Demand for cloud services continued its upward trajectory - a complete turnaround from the down market it faced in 2023," said Steve Hall, president of ISG, and the firm's chief AI officer. "We're seeing enterprises reaccelerating their cloud migrations and looking to the cloud to power their AI ambitions. This is great news for the big three hyperscalers and their ecosystem partners, which are building more and more AI apps on hyperscaler platforms. Indeed, AI now accounts for about 6 percent of provider revenues - and climbing." Managed services, meanwhile, grew at a much more modest pace, up 2.6 percent in the fourth quarter, to $10.5 billion of ACV. Demand slowed sequentially, down 3 percent from the third quarter. Within this segment, IT outsourcing (ITO) was essentially flat (up 0.6 percent), at $7.9 billion, while business process outsourcing (BPO) advanced 9 percent, to $2.6 billion. During the fourth quarter, 715 managed services contracts were awarded, up 6 percent from the prior year. Among them were 10 mega-deals (contracts with annual value of $100 million or more) with combined ACV of $1.7 billion, up 31 percent year over year. It was the first time since 2007-2008 the global market has produced at least 10 mega-deals for three consecutive quarters. At the same time, the number of deals on the other end of the spectrum (those valued at between $5 million and $10 million) rose 14 percent from the prior year. Full-Year Results Combined market ACV for the full year was a record $104 billion, up 11 percent from the prior year. The ACV of cloud-based services reached a record $62.4 billion, up 19 percent, with IaaS up 25 percent, to $46.6 billion, and SaaS up 4.6 percent, to $15.8 billion. Managed services ACV advanced less than 2 percent, to a record $41.7 billion, as demand slowed from the average 6 percent growth of the previous two years. ITO was flat, at $30.6 billion, while BPO was up 6 percent, to $11 billion. A total of 2,868 managed services contracts were awarded in 2024, up nearly 5 percent from the prior year, including 34 mega-deals, one less than in 2023. Meanwhile, the number of new-scope awards (1,926) and their combined ACV ($27 billion) were both up 6 percent, with new-scope ACV at a record high. "Managed services bookings grew at a slower pace in 2024 compared with the previous two years, primarily due to continued pressure on discretionary spending, especially in the banking and manufacturing sectors, which make up nearly half of the contract value in the market," Hall said. "That cost pressure, however, led to a second consecutive year of strong mega-deal activity as enterprises looked to move the needle on their cost profile through large-scale transformations." Hall said enterprise decision-making accelerated in the second half of 2024, noting an increase in the number of smaller deals in the $5 to $9 million ACV range. "This could be an indication that discretionary spending is beginning to loosen up." 2025 Forecast For the full year, ISG is forecasting 4.5 percent revenue growth for managed services, and 18 percent revenue growth for cloud-based services (as-a-service or XaaS). "Looking at 2025, we expect a gradual recovery in enterprise demand for IT and business services," Hall said. "We base our view on the likelihood the U.S. Federal Reserve will keep interest rates in restrictive territory, with at least two rate cuts expected, while the strong U.S. dollar continues to pose challenges for multinational corporations. In Europe, we are likely to see subdued growth, with the upcoming elections in Germany creating uncertainty in the market until the second half. "At the same time, we see several macroeconomic tailwinds at play," Hall continued. "AI spending continues to gain momentum, with hundreds of billions being spent on infrastructure, setting the stage for widespread adoption among enterprises and individuals. Productivity gains from AI are expected to be substantial, presenting a massive market opportunity. In managed services, we're seeing early signs of improvement in the BFSI [banking, financial services and insurance] sector as discretionary spending begins to pick up. Broader market demand could also improve, thanks to greater clarity on the rate-cutting cycle, enterprises acknowledging their growing technical debt, and the rapidly increasing demand for GenAI." About the ISG Index™ The ISG Index™ is recognized as the authoritative source for marketplace intelligence on the global technology and business services industry. For 89 consecutive quarters, it has detailed the latest industry data and trends for financial analysts, enterprise buyers, software and service providers, law firms, universities and the media. The 4Q24 Global ISG Index results were presented during a webcast today. To view a replay of the webcast and download presentation slides, visit this webpage. About ISG ISG (Information Services Group) III is a leading global technology research and advisory firm. A trusted business partner to more than 900 clients, including more than 75 of the world's top 100 enterprises, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The firm specializes in digital transformation services, including AI, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; strategy and operations design; change management; market intelligence and technology research and analysis. Founded in 2006, and based in Stamford, Conn., ISG employs more than 1,600 digital-ready professionals operating in more than 20 countries -- a global team known for its innovative thinking, market influence, deep industry and technology expertise, and world-class research and analytical capabilities based on the industry's most comprehensive marketplace data. For more information, visit www.isg-one.com. View source version on businesswire.com: https://www.businesswire.com/news/home/20250116043493/en/ Press Contacts: Will Thoretz, ISG +1 203 517 3119 will.thoretz@isg-one.com Julianna Sheridan, Matter Communications for ISG +1 978-518-4520 isg@matternow.com IIIInformation Services Group Inc$3.260.62%WatchlistOverviewMarket News and Data brought to you by Benzinga APIs

U.S. Firms Seize Power of Data With Advanced Analytics By Investing.com

New, AI-enabled tools and approaches spark aggressive investments to improve insights and decision-making, ISG Provider Lens™ report says STAMFORD, Conn.--(BUSINESS WIRE)--Enterprises in the U.S. are making major investments in analytics and AI to fully realize their data's potential, according to a new research report published today by Information Services Group (ISG) (Nasdaq: NASDAQ:III), a leading global technology research and advisory firm. The 2024 ISG Provider Lens™ Advanced Analytics and AI Services report for the U.S. finds that AI is turning analytics into a more powerful tool for data science and an enabler of business transformation. U.S. enterprise investments in AI, along with cloud technologies and more flexible data architectures, are directly aligned with strategic business goals. Companies can unlock deeper insights and drive significant business value when their data is accessible and integrated into operations, said Kathy Rudy, chief data and analytics officer at ISG. Service providers play a crucial role in making this possible. Enterprises in the U.S. are at the forefront of adopting augmented analytics, which uses AI and ML to automatically identify insights, trends and patterns in data without manual intervention, ISG says. Such systems provide data discovery, predictive analytics and natural-language processing (NLP) to help companies more quickly acquire useful insights into their business. Generative AI, likewise, is expected to expand the ability to generate advanced insights at scale. The U.S. is also a leading region in the democratization of data, a full-fledged trend toward making data accessible to a broad range of users in an organization, the report says. Using self-service analytics platforms, low-code/no-code tools and user-friendly dashboards, U.S. enterprises empower non-technical users without specialized skills to analyze and use data " often by making simple queries through NLP. Many organizations in the U.S. are using embedded analytics, an increasingly popular approach that makes data analysis a part of everyday business processes rather than a separate task, ISG says. This allows employees to make informed decisions within their usual workflows instead of switching to other systems or tools. Enterprises in the U.S., especially large ones, are adopting data mesh architectures to make data available across organizations without taking away departmental control, the report says. Rather than centralizing all information in one data warehouse or lake, these companies are creating smaller repositories that are widely accessible but controlled by local departments, complying with governance regulations. The drive for data modernization is coming from enterprises that recognize the need for a solid data strategy and foundation to fully utilize AI, said Jan Erik Aase, partner and global leader, ISG Provider Lens Research. Providers can meet their needs with solutions that integrate AI with data science and business intelligence. The report also explores other data analytics trends in the U.S., including the growing popularity of data warehouse as a service (DWaaS) and of metadata-driven architectures that give companies a clearer picture of their data assets. For more insights into the analytics challenges facing U.S. enterprises, including inadequate real-time analytics or comprehensive views of customer intelligence, plus ISG's advice for addressing those challenges, see the ISG Provider Lens™ Focal Points briefing here. The 2024 ISG Provider Lens™ Advanced Analytics and AI Services report for the U.S. evaluates the capabilities of 77 providers across three quadrants: Data Science and AI Services, Data Modernization Services, and Advanced BI and Reporting Modernization Services. Within each quadrant, the evaluated providers are divided into three segments based on size: Large, Midsize and Specialist. Among Large providers, the report names Accenture (NYSE:ACN), Capgemini, Cognizant (NASDAQ:CTSH), Deloitte, Genpact (NYSE:G), HCLTech, Infosys (NS:INFY), TCS, Tech Mahindra (NS:TEML) and Wipro (NYSE:WIT) as Leaders in all three quadrants. In addition, NTT DATA is named as a Rising Star " a company with a promising portfolio and high future potential by ISG's definition " in all three quadrants. Among Midsize providers, Apexon, Encora, EXL, HARMAN, Hexaware, Innova Solutions, Mphasis, Persistent Systems (NS:PERS), Stefanini, Unisys (NYSE:UIS), UST and Virtusa (NASDAQ:VRTU) are named as Leaders in all three quadrants. HTC Global Services is named as a Leader in two quadrants, and Brillio is named as a Leader in one quadrant. In addition, ITC (NS:ITC) Infotech is named as a Rising Star in two quadrants and HTC Global Services is named as a Rising Star in one quadrant. Among Specialist providers, Fractal Analytics, Lingaro, MathCo, Quantiphi, Tiger Analytics, Tredence and WNS (NYSE:WNS) Analytics are named as Leaders in all three quadrants. Evalueserve and Impetus Technologies are named Leaders in one quadrant. In addition, Sigmoid is named as a Rising Star in all three quadrants. In the area of customer experience, DXC Technology (NYSE:DXC) is named the global ISG CX Star Performer for 2024 among advanced analytics and AI providers. DXC Technology earned the highest customer satisfaction scores in ISG's Voice of the Customer survey, part of the ISG Star of Excellence™ program, the premier quality recognition for the technology and business services industry. Customized versions of the report are available from 66 Degrees, Altimetrik, Apexon, Chetu, HARMAN, Impetus Technologies, HCLTech, Lingaro, Persistent Systems, Sigmoid, Unisys and WNS. The 2024 ISG Provider Lens™ Advanced Analytics and AI Services reports for the U.S. are available to subscribers or for one-time purchase on these webpages: Large and Midsize Providers and Specialist Providers. About ISG Provider Lens™ Research The ISG Provider Lens™ Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG's global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG's enterprise clients. The research currently covers providers offering their services globally, across Europe, as well as in the U.S., Canada, Mexico, Brazil, the U.K., France, Benelux, Germany, Switzerland, the Nordics, Australia and Singapore/Malaysia, with additional markets to be added in the future. For more information about ISG Provider Lens research, please visit this webpage. About ISG ISG (Information Services Group) (Nasdaq: III) is a leading global technology research and advisory firm. A trusted business partner to more than 900 clients, including more than 75 of the world's top 100 enterprises, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The firm specializes in digital transformation services, including AI, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; strategy and operations design; change management; market intelligence and technology research and analysis. Founded in 2006, and based in Stamford, Conn., ISG employs more than 1,600 digital-ready professionals operating in more than 20 countries"a global team known for its innovative thinking, market influence, deep industry and technology expertise, and world-class research and analytical capabilities based on the industry's most comprehensive marketplace data. For more information, visit www.isg-one.com.

U.S. Firms Seize Power of Data With Advanced Analytics - Information Servs Gr (NASDAQ:III)

New, AI-enabled tools and approaches spark aggressive investments to improve insights and decision-making, ISG Provider Lens™ report says Enterprises in the U.S. are making major investments in analytics and AI to fully realize their data's potential, according to a new research report published today by Information Services Group (ISG) III, a leading global technology research and advisory firm. The 2024 ISG Provider Lens™ Advanced Analytics and AI Services report for the U.S. finds that AI is turning analytics into a more powerful tool for data science and an enabler of business transformation. U.S. enterprise investments in AI, along with cloud technologies and more flexible data architectures, are directly aligned with strategic business goals. "Companies can unlock deeper insights and drive significant business value when their data is accessible and integrated into operations," said Kathy Rudy, chief data and analytics officer at ISG. "Service providers play a crucial role in making this possible." Enterprises in the U.S. are at the forefront of adopting augmented analytics, which uses AI and ML to automatically identify insights, trends and patterns in data without manual intervention, ISG says. Such systems provide data discovery, predictive analytics and natural-language processing (NLP) to help companies more quickly acquire useful insights into their business. Generative AI, likewise, is expected to expand the ability to generate advanced insights at scale. The U.S. is also a leading region in the democratization of data, a full-fledged trend toward making data accessible to a broad range of users in an organization, the report says. Using self-service analytics platforms, low-code/no-code tools and user-friendly dashboards, U.S. enterprises empower non-technical users without specialized skills to analyze and use data -- often by making simple queries through NLP. Many organizations in the U.S. are using embedded analytics, an increasingly popular approach that makes data analysis a part of everyday business processes rather than a separate task, ISG says. This allows employees to make informed decisions within their usual workflows instead of switching to other systems or tools. Enterprises in the U.S., especially large ones, are adopting data mesh architectures to make data available across organizations without taking away departmental control, the report says. Rather than centralizing all information in one data warehouse or lake, these companies are creating smaller repositories that are widely accessible but controlled by local departments, complying with governance regulations. "The drive for data modernization is coming from enterprises that recognize the need for a solid data strategy and foundation to fully utilize AI," said Jan Erik Aase, partner and global leader, ISG Provider Lens Research. "Providers can meet their needs with solutions that integrate AI with data science and business intelligence." The report also explores other data analytics trends in the U.S., including the growing popularity of data warehouse as a service (DWaaS) and of metadata-driven architectures that give companies a clearer picture of their data assets. For more insights into the analytics challenges facing U.S. enterprises, including inadequate real-time analytics or comprehensive views of customer intelligence, plus ISG's advice for addressing those challenges, see the ISG Provider Lens™ Focal Points briefing here. The 2024 ISG Provider Lens™ Advanced Analytics and AI Services report for the U.S. evaluates the capabilities of 77 providers across three quadrants: Data Science and AI Services, Data Modernization Services, and Advanced BI and Reporting Modernization Services. Within each quadrant, the evaluated providers are divided into three segments based on size: Large, Midsize and Specialist. Among Large providers, the report names Accenture, Capgemini, Cognizant, Deloitte, Genpact, HCLTech, Infosys, TCS, Tech Mahindra and Wipro as Leaders in all three quadrants. In addition, NTT DATA is named as a Rising Star -- a company with a "promising portfolio" and "high future potential" by ISG's definition -- in all three quadrants. Among Midsize providers, Apexon, Encora, EXL, HARMAN, Hexaware, Innova Solutions, Mphasis, Persistent Systems, Stefanini, Unisys, UST and Virtusa are named as Leaders in all three quadrants. HTC Global Services is named as a Leader in two quadrants, and Brillio is named as a Leader in one quadrant. In addition, ITC Infotech is named as a Rising Star in two quadrants and HTC Global Services is named as a Rising Star in one quadrant. Among Specialist providers, Fractal Analytics, Lingaro, MathCo, Quantiphi, Tiger Analytics, Tredence and WNS Analytics are named as Leaders in all three quadrants. Evalueserve and Impetus Technologies are named Leaders in one quadrant. In addition, Sigmoid is named as a Rising Star in all three quadrants. In the area of customer experience, DXC Technology is named the global ISG CX Star Performer for 2024 among advanced analytics and AI providers. DXC Technology earned the highest customer satisfaction scores in ISG's Voice of the Customer survey, part of the ISG Star of Excellence™ program, the premier quality recognition for the technology and business services industry. Customized versions of the report are available from 66 Degrees, Altimetrik, Apexon, Chetu, HARMAN, Impetus Technologies, HCLTech, Lingaro, Persistent Systems, Sigmoid, Unisys and WNS. The 2024 ISG Provider Lens™ Advanced Analytics and AI Services reports for the U.S. are available to subscribers or for one-time purchase on these webpages: Large and Midsize Providers and Specialist Providers. About ISG Provider Lens™ Research The ISG Provider Lens™ Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG's global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG's enterprise clients. The research currently covers providers offering their services globally, across Europe, as well as in the U.S., Canada, Mexico, Brazil, the U.K., France, Benelux, Germany, Switzerland, the Nordics, Australia and Singapore/Malaysia, with additional markets to be added in the future. For more information about ISG Provider Lens research, please visit this webpage. About ISG ISG (Information Services Group) III is a leading global technology research and advisory firm. A trusted business partner to more than 900 clients, including more than 75 of the world's top 100 enterprises, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The firm specializes in digital transformation services, including AI, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; strategy and operations design; change management; market intelligence and technology research and analysis. Founded in 2006, and based in Stamford, Conn., ISG employs more than 1,600 digital-ready professionals operating in more than 20 countries -- a global team known for its innovative thinking, market influence, deep industry and technology expertise, and world-class research and analytical capabilities based on the industry's most comprehensive marketplace data. For more information, visit www.isg-one.com. View source version on businesswire.com: https://www.businesswire.com/news/home/20250113902164/en/ Press Contacts: Will Thoretz, ISG +1 203 517 3119 will.thoretz@isg-one.com Julianna Sheridan, Matter Communications for ISG +1 978-518-4520 isg@matternow.com IIIInformation Services Group Inc$3.122.85%WatchlistOverviewMarket News and Data brought to you by Benzinga APIs