Amazon Alexa+ gets customizable AI personality styles users can switch between on demand

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Amazon rolled out three new personality options for Alexa+ that let users customize how their AI-powered voice assistant responds. The Brief, Chill, and Sweet styles adjust the assistant's tone from direct and concise to laid-back or enthusiastic. The feature reflects a broader trend in consumer AI, where users increasingly demand control over how their digital assistants communicate with them.

Amazon Introduces Three New Personality Options for Alexa+

Amazon has launched a significant update to Alexa+ that allows users to customize the AI personality of their voice assistant. On Wednesday, the company introduced three distinct conversation styles—Brief, Chill, and Sweet—that fundamentally change how the AI-powered voice assistant communicates with users

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. The new personality options are now available to all Alexa+ users in the United States, marking a shift toward more personalized AI assistant customization

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Source: The Verge

Source: The Verge

The Brief style delivers shorter, direct responses that cut straight to the point with minimal embellishment. When asked "How are you feeling today?" in Brief mode, Alexa+ might respond with a curt "All systems operational"

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. The Chill style offers a more relaxed, laid-back approach, responding to the same question with something like "all systems are in harmony." Meanwhile, the Sweet style transforms the assistant into an enthusiastic cheerleader, delivering responses with warmth and encouragement such as "radiating pure joy!"

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Source: GeekWire

Source: GeekWire

How Amazon Built Customizable Personality Styles

Amazon developed these new personality options using five core dimensions that shape the AI personality: expressiveness, emotional openness, formality, directness, and humor

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. Each conversation style represents specific levels across all five factors. The Brief option, for instance, isn't merely concise—it's also casual, direct, and uses minimal humor

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. These dimensions range from concise to verbose for expressiveness, reserved to enthusiastic for emotional openness, professional to casual for formality, diplomatic to blunt for directness, and subtle wit to overt sarcasm for humor

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The company stated that customer feedback drove the development of these features, particularly requests for shorter, more direct responses

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. Amazon noted that "everyone has their own communication style and preferences, and a truly personal assistant should adapt to match it"

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. The three styles launching today are just the beginning, with Amazon indicating that additional personality options will arrive in the future

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How to Customize Alexa's Personality Through Voice Commands or App

Users can change their Alexa+ personality in two ways. The simplest method involves using voice commands on any Echo device by saying "Alexa, change your personality style"

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. Alternatively, users can access the feature through the Alexa app by selecting their device, navigating to Device Settings, and choosing "Alexa's Personality Style"

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. The new personality styles work with all eight of Alexa's voice options, which include different genders and regional dialects

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. Users can switch back to Alexa's default personality at any time

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Source: Tom's Guide

Source: Tom's Guide

Consumer AI Trend Toward Personalization and Control

This update positions Amazon within a broader consumer AI movement where users increasingly demand control over their digital assistants' conversational tone. OpenAI introduced similar features for ChatGPT in December, allowing users to adjust the AI's base style and tone in terms of warmth, enthusiasm, and emoji usage

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. Google Gemini offers different response styles, while Microsoft has tested a "Personality Studio" for Copilot and introduced a "Real Talk" mode that mirrors the user's conversational style

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The approach differs from Amazon's previous celebrity voice add-ons like Samuel L. Jackson and Melissa McCarthy, which were paid extras that altered phrasing on a limited set of responses rather than system-wide personality adjustments

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. The new Brief, Chill, and Sweet options represent fundamental changes to how the AI-powered voice assistant interacts across all functions.

Concerns About AI Personality and User Attachment

The concept of infusing AI with personality remains complicated for model makers. Some chatbot users have developed unhealthy dependencies on overly affectionate AI models like OpenAI's GPT-4o, with multiple lawsuits alleging that flattering and affirming responses exacerbated existing mental health issues, leading to crises or even suicides in a few cases

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. Despite these concerns, chatbot users continue showing preferences for controlling how their AI responds, with many writing custom instructions to dictate the AI's behavior

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Some users have complained that recent AI models are too reassuring by default

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. The Sweet personality option, designed to be enthusiastic and encouraging, represents the type of affectionate companion behavior that has prompted wider concerns about people getting unhealthily attached to bots

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. The Brief option may appeal to users who find overtly bubbly robots annoying and prefer a more utilitarian user experience

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. As AI assistants become more integrated into daily routines, the balance between personalization and healthy boundaries will likely remain a key consideration for developers and users alike.

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