Amazon Alexa+ launches on Alexa.com, bringing AI assistant to web browsers for early access

Reviewed byNidhi Govil

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Amazon has launched Alexa.com, making its generative AI assistant Alexa+ accessible through web browsers for the first time. The early access website positions Amazon's AI assistant alongside competitors like ChatGPT and Google Gemini, while emphasizing household management features. With over 10 million users already testing the platform, Amazon aims to transform Alexa from a money-losing venture into a profitable service through a $20 per month subscription fee.

Amazon Alexa+ Expands Beyond Hardware with Web Launch

Amazon has officially launched Alexa.com, an early access website that brings its generative AI assistant to web browsers, marking a significant shift in how users interact with the service

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. The move positions Amazon Alexa+ directly alongside established competitors like ChatGPT and Google Gemini, freeing the AI assistant from its hardware constraints

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. Until this launch, users needed supporting Echo devices to access Alexa+, limiting its reach compared to browser-based AI chatbot alternatives.

Source: Ars Technica

Source: Ars Technica

The early access website represents Amazon's attempt to make its AI assistant available everywhere—not just in homes with Echo devices, but also on desktops, tablets, and through a redesigned mobile app with an "agent-forward" interface

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. Daniel Rausch, Vice President of Alexa and Echo at Amazon, revealed that over 10 million consumers now have access to Alexa+, and they're having two to three times more conversations with the AI assistant than with the original Alexa

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Source: How-To Geek

Source: How-To Geek

Household Organization Takes Center Stage

Amazon is differentiating its AI assistant by focusing on household organization and family needs rather than competing solely on conversational AI capabilities. The web interface emphasizes features for planning trips and meals, managing to-do lists, controlling smart home device control, and coordinating family calendars

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. Users can upload documents, emails, and images to Alexa+ through the website, allowing the AI to extract important information like converting recipes into shopping lists or automatically adding kids' soccer schedules to calendars

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Source: The Verge

Source: The Verge

The platform provides continuity across devices, allowing users to start conversations on their PC and continue them on mobile app or Echo devices, with all previous chats, preferences, and personalization seamlessly carrying over

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. Amazon has integrated the service with its shopping ecosystem, including Amazon Fresh, Whole Foods, and its e-commerce platform, enabling features like generating meal planning suggestions and automatically filling grocery carts while respecting dietary restrictions

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Unique Capabilities and Growing Integration Network

According to Rausch, 76% of what customers use Alexa+ for cannot be done by other AI assistants, representing truly unique functionality

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. Users are shopping three times more with Alexa+ and using recipes five times more than before, while heavy smart home customers use it 50% more for controlling connected devices

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. The platform now features third-party integrations with services including Expedia, Angi, Yelp, Square, Fodor's, OpenTable, Suno, Ticketmaster, Thumbtack, and Uber

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The Alexa.com website includes a navigation sidebar for quick access to frequently used features like thermostat settings, calendar appointments, and shopping lists

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. This web interface supports both voice and text interactions, breaking away from the traditional tiled interface of the Alexa app

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Revenue Strategy and Future Pricing

Amazon hasn't announced when the early access period will end, but the company has confirmed that Alexa+ will eventually cost $20 per month or be included with Amazon Prime memberships, which start at $15 per month

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. This pricing strategy suggests Amazon wants Alexa+ to drive subscriptions to Amazon Prime memberships while generating revenue from its shopping ecosystem integration

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The subscription fee represents Amazon's attempt to turn Alexa into a profitable venture after the original assistant reportedly cost the company billions of dollars despite 600 million Alexa-powered devices being sold worldwide

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. Amazon is also considering injecting ads into Alexa+ conversations as an additional revenue stream

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Performance Concerns and Compatibility

While still in early access, Alexa+ has been reported to be slower than expected and struggle with inaccuracies at times

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. The service also lacks some previously touted features like making dinner reservations or ordering takeout

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. Despite complaints about misfires and mistakes appearing across social media and online forums, Rausch maintains that the number of people opting out after trying Alexa+ remains low

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Amazon has ensured broad device compatibility, with Alexa+ supporting over seven years of Alexa-enabled devices, including Echo speakers, Echo Frames, Echo Buds, Kindle, Ring, and Fire TV products

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. This backward compatibility maximizes user investment while ensuring consistent service across multiple generations of hardware. Users can access the early access website by purchasing an eligible device or through existing Amazon Prime subscriptions at no extra charge

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