Anthropic Launches Claude Enterprise: A New AI Service for Businesses

Anthropic Claude goes pro | Digital Trends

Anthropic announced Wednesday the release of its new Claude Enterprise subscription, the company's first major new release since the chatbots's 2023 debut. Designed for businesses looking to more deeply integrate with the AI systems, the new product will compete directly with OpenAI's ChatGPT Enterprise service. As Claude Teams helps small businesses more efficiently utilize their data, Claude Enterprise will enable businesses to upload their company files securely to the AI's cloud, then utilize Claude to analyze that data, act as a fine-tuned, in-company AI assistant, and answer questions about it or generate images and graphs. GitLab, Midjourney, North Highland Consulting, Menlo Ventures, and Sourcegraph all helped beta test the new service and have reportedly subscribed to Claude Enterprise as well. Recommended Videos ''[We're] moving to a world where these models will behave much more like virtual collaborators than virtual assistants," Scott White, a product manager at Anthropic, told CNBC. However, White does concede that Claude Enterprise has been a long time coming. "The reality is that Claude has been usable for companies for a year. Candidly, we've had a product in the market for a lot less long," White told TechCrunch in a separate interview. "But we're responding to the needs of our customers at a high velocity with a smaller team." While it's a bit late to the game, Claude Enterprise does offer a 500,000 token context window -- enough to upload as much as 200,000 lines of code, thousands of pages of documents, or a two-hour audio transcription -- which is more than double what other frontier models like ChatGPT Enterprise can offer. The new subscription also offers increased rate limits and access to both Projects and Artifacts. It can be integrated into GitHub, so businesses can easily upload their codebases and GitHub repositories to Claude, as well as an "activity feed" where employees more familiar with AI can show those not as well versed how to effectively put the AI to work. The company has committed to not train its models on customer data. And though Anthropic has not yet disclosed how much the plan will actually cost, White revealed to TechCrunch that it will be more expensive than the $30/month Teams plan.

Anthropic launches Claude Enterprise plan to compete with OpenAI

Anthropic is launching a new subscription plan for its AI chatbot, Claude, catered towards enterprise customers that want more administrative controls and increased security. Claude Enterprise will compete with OpenAI's business-specific solution, ChatGPT Enterprise, released roughly a year ago. Claude Enterprise allows businesses to upload proprietary company knowledge into Anthropic's AI chatbot. Then Claude can analyze the information, answer questions about it, create graphics and simple web pages, or act as a company-specific AI assistant. Anthropic appears to be playing catch-up with OpenAI, trying to put Claude everywhere that ChatGPT already is. The startup has released a few ways to use Claude that closely match how OpenAI already offers ChatGPT. "The reality is that Claude has been usable for companies for a year. Candidly, we've had a product in the market for a lot less long," Anthropic product lead Scott White told TechCrunch. "But we're responding to the needs of our customers at a high velocity with a smaller team." In May, Anthropic released the Claude Team plan which, much like the ChatGPT team plan, allowed small businesses to collaborate on projects. Since the spring, Anthropic has launched Claude mobile apps for iOS and Android. Now, it's going up against ChatGPT Enterprise, which has seen widespread adoption among Fortune 500 companies. But Anthropic's enterprise offering is different from what's on the market in a few key ways. First, the context window on Claude Enterprise is 500,000 tokens, meaning Anthropic's models can process up to 200,000 lines of code, dozens of 100-page documents, or a 2-hour audio transcript in a single prompt. ChatGPT Enterprise and Claude's team plan offer context windows less than half that. Claude Enterprise comes with Projects and Artifacts, Anthropic's workspaces where several users can upload and edit content. These features could be useful in business cases, where you might be working on a longer project with lots of data sources and people involved. The Enterprise plan also includes GitHub integration for engineering teams to sync their GitHub repositories with Claude. Coding has become a popular use case for Claude Sonnet 3.5, and this integration means that Anthropic's models can have direct access to its customers' codebases. This can be useful for catching a new engineer up to speed, creating a new feature, or solving a bug, for instance. Like ChatGPT's Enterprise plan, Claude Enterprise allows businesses to assign a primary owner for your company's workspace. That owner can assign different levels of access to projects and information within Claude, and trace activity across the system for security and compliance monitoring. Also like OpenAI, Anthropic says it is not training on Claude Enterprise customer data. That's important for many businesses who don't want their trade secrets ending up in Claude or ChatGPT's knowledge base six months from now. Anthropic refused to disclose the price of Claude Enterprise, though White said that it's more expensive than Anthropic's Team plan (which costs $30 per month, per member). White said that's because Enterprise customers get a lot more mileage out of Claude, with larger context windows and higher rate limits. (For what it's worth, OpenAI won't publicly disclose the price of its enterprise product either.) White says Anthropic has been working in a private beta for months with early adopters such as GitLab, Midjourney, IG Group, and Menlo Ventures (an investor in Anthropic). However, gaining broader adoption will be key. AI model developers like Anthropic have faced pressure to sell API access at lower and lower prices. Products like Claude Enterprise offer a path to revenue, however, widespread adoption is needed to offset the expensive inference costs that come with them. It's not clear that any AI model developers are profiting off of these business specific plans just yet.

Amazon-backed Anthropic rolls out Claude AI for big business

Anthropic on Wednesday rolled out Claude Enterprise, its biggest new product since its chatbot's debut and a step up for businesses looking to integrate Anthropic's artificial intelligence. The Amazon-backed AI startup, founded by former OpenAI research executives, is the company behind Claude -- one of the chatbots that, like OpenAI's ChatGPT and Google's Gemini, has exploded in popularity in recent years. Since Anthropic released the first version of its chatbot Claude in March 2023, without any consumer access or major fanfare, it's become one of the hottest AI startups, with backers including Google, Salesforce and Amazon, and a product that directly competes with ChatGPT in both the enterprise and consumer worlds. Since January, it has introduced iOS and Android apps, a Team plan for businesses and an international expansion into Europe. GitLab, Midjourney and Menlo Ventures have all been beta-testers and early clients of Claude Enterprise, along with North Highland Consulting and Sourcegraph. GitLab used the product for content creation and responding to requests for proposals in a more automated way, Scott White, a product manager at Anthropic, told CNBC in an interview. "[We're] moving to a world where these models will behave much more like virtual collaborators than virtual assistants," White said. Claude Enterprise allows clients to upload relevant documents with a much larger context window than before, which translates to the equivalent of 100 different 30-minute sales conversations, 100,000 lines of code or 15 full financial reports. The plan also allows "activity feeds" for super-users within a company to show those newer to AI how they're making use of the technology, White said. Pricing will depend on each organization's needs, an Anthropic representative told CNBC, but factors will include scale of usage, like number of users and query volume, and specific feature requirements such as depth of integration. Anthropic also highlighted enterprise privacy in a presentation viewed by CNBC, which outlined the plan's role-based access and project-based invitations, as well as audit logs coming soon. "Anthropic does not train our models on your Claude for Work data," a slide said. About a dozen dedicated people work on Claude Enterprise, and the company has working on the product since at least January, White said. So far, a wide range of industries have expressed interest in the product, he said, including companies in the legal and consulting spaces, as well as financial services and software. The Claude Enterprise launch follows Anthropic's June debut of its most powerful AI model yet, Claude 3.5 Sonnet, and its May rollout of its "Team" plan for smaller businesses. The Team plan had been in development over the last few quarters and involved beta-testing with between 30 and 50 customers in industries such as technology, financial services, legal services and health care, Anthropic co-founder Daniela Amodei told CNBC in an interview at the time. The idea for the service was partially borne out of many of those same customers asking for a dedicated enterprise product, Amodei added. In June, Anthropic also announced "Artifacts," which it said allows a user to ask its Claude chatbot to, for example, generate a text document or code and then opens the result in a dedicated window. "This creates a dynamic workspace where they can see, edit, and build upon Claude's creations in real-time," the company said, adding that it expects Artifacts will be useful for code development, legal contract drafting and analysis, business report writing and more. Artifacts, or "workspaces" that allow users to "see, edit and build upon Claude's creations in real time," are a key draw for clients to Claude Enterprise, White told CNBC. The feature will allow Enterprise clients to create marketing calendars, feed in sales data, make dashboards or forecasts, draft code for features, write legal documents, summarize complex contracts, automate legal tasks and more. Shortly after Anthropic's debut of Teams in May, Instagram co-founder Mike Krieger joined the company as chief product officer. Krieger, the former chief technology officer of Meta-owned Instagram, grew the platform to 1 billion users and increased its engineering team to more than 450 people during his time there, per a release. OpenAI's former safety leader Jan Leike joined the company that same month As startups like Anthropic and OpenAI gain steam in the generative AI business, they -- alongside tech giants like Google, Amazon, Microsoft and Meta -- have been part of an AI arms race to integrate the technology to ensure they don't fall behind in a market that's predicted to top $1 trillion in revenue within a decade.

Anthropic Introduces Enterprise-Focused Plan for AI Assistant Claude | PYMNTS.com

The new plan includes an expanded 500K context window, more usage capacity, a native GitHub integration and enterprise-grade security features, according to a Wednesday (Sept. 4) press release. "With Claude, your organization's knowledge is easier to share and reuse, enabling every individual on the team to quickly and consistently produce their best work," the release said. "At the same time, your data is protected. We do not train Claude on your conversations and content." To protect a company's data, the Enterprise plan includes single sign-on (SSO) and domain capture as well as role-based access with fine-grained permissioning, according to the release. In the coming weeks, it will add audit logs for security and compliance monitoring, as well as a system for cross-domain identity management (SCIM). Other features of the Enterprise plan include the expanded 500K context window that enables Claude to ingest knowledge and provide guidance and the native GitHub integration that helps engineering teams develop new features, debug issues and onboard new engineers, per the release. Early customers of Claude for Work have used it for brainstorming, streamlining internal processes, creating and translating content, and writing code, according to the release. Amazon has invested $4 billion in Anthropic, having made an initial investment of $1.25 billion in September 2023 and an additional investment of $2.75 billion in March. "Anthropic's visionary work with generative AI, most recently the introduction of its state-of-the-art Claude 3 family of models, combined with Amazon's best-in-class infrastructure like AWS Tranium and managed services like Amazon Bedrock further unlocks exciting opportunities for customers to quickly, securely and responsibly innovate with generative AI," Dr. Swami Sivasubramanian, vice president of data and AI at Amazon Web Services (AWS), said in March when announcing the additional investment. In August, Anthropic debuted a new feature for its large language models aimed at reducing costs and improving performance for businesses using its AI. The company's "Prompt Caching" capability reportedly allows users to store and efficiently reuse specific contextual information within prompts, without recurring costs or increased latency.

Amazon-Backed Anthropic Launches Claude Enterprise for Businesses

Anthropic said that early customers like GitLab and another AI venture, Midjourney, have used the service for a variety of tasks, from brainstorming to writing code, creating a variety of content for employees. Employees will be able to upload documents to Claude to help the product better understand an organization's data and provide "deep, function-specific guidance," the company said. The price of Claude Enterprise will vary by company, depending on how much it's used and the number of employees with access, according to CNBC. Anthropic said the service will collaborate with other previously released Claude features like Artifacts, which puts content like code or images created by the AI into a separate window and allows for minor edits and detailed feedback, making it an "end-to-end solution" for developing an idea into an end product. Anthropic has received the backing of tech giants like Amazon and Alphabet's (GOOGL) Google as it has developed its Claude chatbot to compete with other popular AI products like OpenAI's ChatGPT, which is backed by Microsoft (MSFT). The vast amount of money companies have spent on AI development has come under increasing scrutiny in recent quarters, with some analysts and investors looking for more detailed plans for how the projects will develop enough revenue to be profitable in the long run given the high operating costs.

Anthropic introduces Claude Enterprise plan with double context window, enhanced security - SiliconANGLE

Anthropic introduces Claude Enterprise plan with double context window, enhanced security Anthropic PBC today introduced a new Claude Enterprise plan aimed at business customers that will allow them to work with trusted internal knowledge and the company's artificial intelligence models securely at large scale. Key features of the new Enterprise plan open up the company's Claude large language model family with a gigantic 500,000-token context window, more than double the 200,000-token context window currently available. This is the equivalent of hundreds of sales transcripts, dozens of 100-page documents or an entire code repository. "Our goal here is to enable Claude to empower every team to connect with your company's knowledge so that you can be the most productive and creative version of yourself at work," Anthropic product manager Nicholas Lin told SiliconANGLE in an interview. "We're focused on solving the most common, most practical and the most critical business use cases that directly impact your day-to-day work." For developers, Anthropic is introducing native GitHub integration in public beta mode. Teams will be able to sync GitHub repositories with Claude and brainstorm alongside entire codebases to iterate on new features, coming up with new documentation, refactoring use cases, onboarding new engineers and more. "I think this especially shines paired with copilot and other types of AI-assisted software programs," Lin said. "This enables you to understand the overall landscape for software development, especially with all the open-source libraries you do not have to copy and replicate into your local development flow." The Enterprise plan also introduces critical administrative and security controls for users designed to prioritize the management and protection of critical data. With single sign-on and domain capture, users can securely manage and provision user access and the inclusion of role-based access and fine-grained permission management can enhance data management. Audit logs will also allow users to trace system activities for security and compliance monitoring, which will become available in the coming weeks. Early customers of the Enterprise plan include GitLab Inc., management consulting firm North Highland and Boston Consulting Group Inc. They have used Claude across a variety of stages of work to collaborate with team members to create outputs and boost productivity and streamline internal processes. "Since we've been piloting Claude, it has revolutionized our workflows and become our most requested tool," Luka Anic, senior director, technical AI program and product manager at North Highland. "Claude has dramatically accelerated everything from content creation to data analysis. Within a matter of months, our team has unlocked thousands of hours to focus on high-impact initiatives that were previously out of reach."

500,000 tokens: How Anthropic's Claude Enterprise is pushing AI boundaries

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Anthropic launched Claude Enterprise today, a powerful version of its AI assistant designed to change how businesses interact with and leverage AI technology. This launch marks a major milestone in Anthropic's journey and challenges industry giants like OpenAI, Meta, and Google in the increasingly competitive enterprise AI market. Claude Enterprise represents a fundamental shift in how AI assistants can be integrated into corporate workflows. The new offering boasts an impressive array of features tailored for large-scale business adoption, including a massive expansion of its context window to 500,000 tokens, robust enterprise-grade security controls, and strategic integrations with essential business tools, starting with GitHub. "We want to enable, through projects and leaning into projects and expanding our context window to 500,000 tokens, users to create based on more organizational context," said Scott White, product lead at Anthropic, in an interview with VentureBeat. "That's like one hundred 30-minute sales transcripts. That's 100,000 lines of code to give Claude context to create new, meaningful work products." This expanded context window is a monumental upgrade, allowing Claude to understand and process vast amounts of corporate data, from extensive codebases to lengthy sales transcripts, in a single interaction. This capability positions Claude Enterprise as not just an assistant, but a true collaborator in complex business processes. From chatbot to virtual collaborator: The evolution of AI in the workplace White describes this transition as a natural evolution for AI assistants. "I think about this as Claude having a career ladder. It started in the early days as an assistant," he said. "An assistant, to me, is the chat interface. You have to know a lot about prompting. You have to give it exactly what you want it to do, and the context necessary to do that thing." He continued, painting a picture of Claude's future: "I think about a world we're moving towards where Claude becomes a virtual collaborator. What that means is unbounding two constraints: One is that Claude has more access to information about who you are, what you're trying to do, what your role is, what your job function is, and [the other is] the organizational knowledge that you use to do that job being connected into those systems of record." This evolution from a simple chatbot to a context-aware collaborator marks a significant leap forward in AI capability and utility for businesses. Unlocking new possibilities: Key features and integrations of Claude Enterprise Claude Enterprise introduces several key features designed to address the complex needs of enterprise customers: The GitHub integration is particularly noteworthy, as White explained. "People love using Claude for code. We have seen engineers, software engineers, use clod and, you know, use it for coding use cases, and this gives them a new avenue, and I would say, a new layer, to collaborate with Claude using code," he said. This integration allows engineering teams to work with entire codebases within Claude, potentially transforming software development processes. Early adopters of Claude Enterprise, including high-profile companies like GitLab and North Highland, have reported significant productivity gains. Some users have seen productivity increases of over 50%, according to Anthropic. However, White emphasizes that the true value of Claude Enterprise goes beyond mere speed improvements. "I think the more important thing, and the thing that gets me really excited, is enabling a new class of creation for things that wouldn't have been done at all, but are now possible with Claude," he said. "Things like synthesizing customer feedback to really craft your roadmap based on what your customers want. This that was like too challenging for a product manager to do before, and they can now do it." This ability to enable entirely new workflows and creative processes could be the key differentiator for Claude Enterprise in a crowded market. Reshaping industries: The future of AI-powered business solutions The launch of Claude Enterprise signals Anthropic's serious ambition to compete in the enterprise AI space, directly challenging established players like OpenAI's ChatGPT Enterprise and Google's Gemini for Workspace. This move positions Anthropic to target the same high-value enterprise customers that have been rapidly adopting AI solutions. ChatGPT Enterprise, launched one year ago, has already gained significant traction among corporate users. OpenAI CEO Sam Altman has been actively pitching the product to Fortune 500 executives, highlighting features such as unlimited access to GPT-4o, longer context windows, and enterprise-grade security. Similarly, Google's Gemini for Workspace, announced in February, offers integration with popular Google tools and tiered plans for businesses of different sizes. Claude Enterprise distinguishes itself in this competitive landscape through its expansive 500,000 token context window, which far-surpasses the capabilities of its rivals. This feature allows Claude to process and understand vast amounts of corporate data in a single interaction, potentially offering a more comprehensive and nuanced understanding of complex business contexts. It's worth noting that Google has recently announced Gemini 1.5 Pro, which comes with a standard 128,000 token context window. While Google plans to eventually roll out a 1 million token context window, it's currently only available to a limited group of developers and enterprise customers in private preview. This puts Claude Enterprise's 500,000 token window at the forefront of publicly available enterprise AI solutions. Anthropic's focus on GitHub integration also sets it apart, particularly in appealing to software development teams. While both ChatGPT Enterprise and Gemini for Workspace offer coding assistance, Claude's deep integration with entire codebases could provide a more seamless experience for developers. The AI trinity: Security, privacy, and integration As businesses increasingly look to adopt AI technologies, concerns about data privacy, security, and integration with existing systems have become paramount. All three major enterprise platforms -- Claude Enterprise, ChatGPT Enterprise, and Gemini for Workspace -- have prioritized enterprise-grade security features and compliance measures. However, Anthropic's emphasis on customizable permissions and audit logs may appeal to organizations with stringent data governance requirements. White underscored the importance of this approach: "We're very excited for enterprise, not just because it's a new market segment for us, but because leaning into these sorts of staying at the frontier of compliance and security and administration of data is not a checkbox to us. It is something that enables us to lean in much more on the other side of the equation, in terms of access to sort of knowledge, creation of meaningful work products." The success of Claude Enterprise could have far-reaching implications for how businesses approach AI adoption and integration. As AI assistants become more sophisticated and deeply integrated into corporate workflows, they have the potential to reshape entire industries and redefine productivity in the digital age. A key differentiator for Claude Enterprise may be its ability to enable entirely new workflows and creative processes, as emphasized by White. This focus on unlocking new possibilities, rather than just improving existing processes, could set Claude apart in a market where competitors are primarily emphasizing efficiency gains. As the AI arms race heats up, Anthropic's bold move with Claude Enterprise sets a new benchmark for what businesses can expect from AI assistants. The coming months will reveal whether this gambit pays off, potentially cementing Anthropic's position as a leader in the next generation of AI-powered business solutions. The competition among Anthropic, OpenAI, and Google is likely to drive rapid innovation in the enterprise AI space, ultimately benefiting businesses as they gain access to increasingly powerful and versatile AI tools. In the end, as these AI titans clash in the corporate arena, one thing is certain: the real winners will be the businesses that harness this new wave of innovation -- provided they can navigate the complex waters of AI adoption without getting caught in the undertow.