Capgemini Acquires WNS for $3.3 Billion to Boost AI-Powered Intelligent Operations

Reviewed byNidhi Govil

12 Sources

French tech giant Capgemini agrees to buy WNS Holdings for $3.3 billion, aiming to enhance its AI capabilities and expand its presence in the US market. The deal focuses on leveraging agentic AI for business process transformation.

Capgemini's Strategic Acquisition of WNS

French technology services giant Capgemini has announced a definitive agreement to acquire WNS Holdings Ltd., a US-listed Indian business process services (BPS) company, for $3.3 billion in cash 1. The deal, unanimously approved by both companies' boards, values WNS at $76.50 per share, representing a 17% premium over its closing price on July 3, 2025 2.

Source: Analytics India Magazine

Source: Analytics India Magazine

Focus on AI-Powered Intelligent Operations

The acquisition is strategically positioned to capitalize on the rapidly growing market for AI-powered business process transformation. Capgemini aims to create a leader in Intelligent Operations, leveraging the combined capabilities of both companies in generative AI and agentic AI technologies 3.

Aiman Ezzat, CEO of Capgemini, stated, "Capgemini's acquisition of WNS will provide the Group with the scale and vertical sector expertise to capture that rapidly emerging strategic opportunity created by the paradigm shift from traditional BPS to Agentic AI-powered intelligent operations" 2.

Source: CRN

Source: CRN

Synergies and Financial Impact

Capgemini forecasts that the deal will boost its earnings per share by about 4% on a normalized basis in 2026, rising to 7% in 2027 after combining operations 1. The company expects to generate additional annual revenues of €100 million to €140 million by the end of 2027 through revenue synergies, with cost and operating model synergies projected at €50 million to €70 million per year before taxes 3.

Expanding Market Presence and Capabilities

WNS brings a strong portfolio of clients, including Coca-Cola, T-Mobile, and United Airlines, along with nearly 65,000 employees across 64 delivery centers worldwide 1. The acquisition is expected to strengthen Capgemini's presence in the US market and unlock immediate cross-selling opportunities 4.

Market Reaction and Analyst Perspectives

Despite the strategic benefits, Capgemini's shares experienced a drop of around 5% following the announcement 5. Analysts from Morgan Stanley expressed concerns about the potential impact of generative AI on the BPO sector, suggesting that increased automation could lead to lower revenues and intensified competition 5.

Source: Seeking Alpha

Source: Seeking Alpha

Future Outlook

The acquisition is expected to close by the end of 2025, subject to shareholder and regulatory approvals 2. As organizations seek to reimagine their operating models by embedding AI at the core, the combined entity of Capgemini and WNS aims to be at the forefront of this transformation, offering a powerful proposition that accelerates enterprise reinvention 3.

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