CometChat secures $6.5M venture funding to accelerate AI agent platform and communication tools

Communications startup Comet Chat secures $6.5 million from Run Ventures - The Economic Times

Communications platform-as-a-service (CPaaS) firm Comet Chat has raised $6.5 million from Run Ventures. With this, the Denver and Mumbai-based startup has raised a total of $21.1 million till date. Founded by twins Anuj and Anant Garg in 2010, the company provides enterprises with plug-and-play text, chat, video, and voice communication tools that can be integrated into their websites and apps. The startup works with matrimonial platforms, restaurant chains, real estate brokerage firms, and hospital chains, and others. "This fundraise is about doubling down on our infrastructure, taking what already works and extending it to power the next wave of AI-led communication experiences," said Anuj, CEO. Anuj added that the company will focus on building proactive outbound intelligence, i.e., AI agents that can track triggers such as restock alerts or refund delays and reach out to customers before issues escalate. The startup claims it is also developing multi-agent orchestration through a visual workflow builder that enables non-technical teams to manage specialised agents for tasks such as billing and scheduling. It added that a customer intelligence layer will capture user preferences to deliver personalised interactions across channels like web, SMS, WhatsApp, and voice. Comet Chat provides chat APIs, software development kits (SDKs), and open-source UI kits and widgets, and has a developer base of over 50,000 on its platform. "For many companies, AI is a disruption or even a threat. For us, it's a natural extension of what we've already built," Anuj added. He noted that while basic messaging is easy to build, delivering real-time, secure communication at scale for millions of users requires deep infrastructure capabilities. Gupshup, another conversational messaging platform, has raised $60 million (about Rs 518 crore), with the majority in the form of equity funding from venture capital firm Globespan Capital Partners, and the rest as debt from EvolutionX Debt Capital, in July 2025, as reported by ET.

CometChat Strengthens AI Push with $6.5M Funding from Run Ventures

CometChat has secured $6.5M in strategic funding from Run Ventures to expand its AI agent platform. The capital will be primarily deployed to fuel the CometChat AI expansion strategy. CometChat was featured on the 2026 Forbes list of the Top 500 American Startup Employers. CometChat announces raising funding of $6.5 million (Rs. 60 crore) from its existing investors Run Ventures. The company has raised $21.1 million to date in funding, including the current round. This round follows a $10 million Series A and serves as a 'precision capital' infusion designed to accelerate the company's while the core business moves toward sustained profitability. Anuj Garg, Cofounder, CEO, CometChat, said, "The current fundraise is specifically done to accelerate our AI play. Our GTM in this vertical would be to target high-transaction verticals like wellness & beauty, home services, e-comm, hospitality & food service, where the combination of inbound responsiveness and proactive outreach drives measurable retention and revenue outcomes." "In the last 12 months, we have surpassed 2 billion messages sent through our platform and launched CometChat AI to transition from a communication infra provider to an AI agent platform. Our existing investors see the value in adding such key services to our offerings and hence decided to back us with growth capital to accelerate our growth trajectory," Garg added.