Counterpart Health Deploys AI-Powered Assistant in Duke Connected Care Network

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Counterpart Health, a subsidiary of Clover Health, has successfully implemented its AI-powered Counterpart Assistant within Duke Connected Care, enhancing decision support for primary care physicians and potentially improving patient outcomes.

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Counterpart Health Introduces AI-Powered Assistant to Duke Connected Care

Counterpart Health, Inc., a subsidiary of Clover Health Investments, Corp. (NASDAQ: CLOV), has announced the successful deployment of its AI-powered Counterpart Assistant technology within Duke Connected Care (DCC), a leading accountable care organization part of the Duke University Health System 12.

Enhancing Healthcare Delivery with AI

The Counterpart Assistant, a cloud-based AI platform, has been integrated into the existing electronic health record (EHR) systems used by primary care physicians across DCC's network of non-employed physicians. This integration aims to provide real-time, actionable insights to improve chronic disease management and enhance patient outcomes while maintaining established workflows 12.

Impact on Healthcare Providers

Dr. John Yeatts, Executive Director of DCC, emphasized the importance of this implementation in supporting Duke Health's strategies:

"By leveraging cutting-edge AI technology, we are empowering our physicians with actionable insights and driving improved health outcomes." 1

The technology is particularly beneficial for smaller, rural practices that may not have access to advanced EHR systems. Dr. Francis Aniekwensi, a family physician in Henderson, NC, who participates in DCC's Accountable Care Organization (ACO), stated:

"I think you guys are doing a great job reducing the burden on PCPs. Especially bringing data we don't have as a small rural practice. We can't afford a fancy EHR where we might be able to get some of that automatically." 12

Counterpart Health's Vision

Conrad Wai, CEO of Counterpart Health, highlighted the significance of partnering with Duke Connected Care:

"Duke Connected Care's reputation as a global leader in academic medicine and healthcare innovation makes this partnership especially meaningful. Our technology is purpose-built to support clinicians by delivering personalized, data-driven insights." 12

About the Organizations

Counterpart Health, originally incubated by Clover Health as Clover Assistant, has demonstrated its technology's impact on clinical quality, medication adherence, and early identification of chronic diseases like diabetes and chronic kidney disease 12.

Duke Connected Care is a community-based, physician-led network supporting 2,200 providers and 200,000 patients. It partners with various payers, including Medicare, Medicare Advantage, Medicaid, and commercial insurers 12.

This collaboration between Counterpart Health and Duke Connected Care represents a significant step forward in the integration of AI technology in healthcare, potentially leading to improved patient care and more efficient healthcare delivery systems.

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