Infosys and LogicMonitor Partner to Enhance IT Operations with AI-Powered Observability

Infosys and LogicMonitor Join Forces to Boost IT Operations | AIM

Infosys, a global leader in digital services and consulting, announced on Wednesday a strategic collaboration with LogicMonitor, a leading AI-powered SaaS hybrid observability platform. This partnership combines Infosys AIOps Insights from its Cobalt cloud offering with LogicMonitor's Edwin AI to significantly improve IT operations' observability, performance, and reliability across complex systems. "With our expertise in AI-driven insights and proven methodologies leveraging Infosys Cobalt, this alliance helps our customers make informed business decisions while unlocking innovation across the ecosystem," Anant Adya, EVP and service offering head at Infosys, added. The joint solution aims to reduce problem diagnosis and resolution time by up to 30%, cut redundant alerts by up to 70%, and provide comprehensive visibility across diverse IT environments. It also offers persona-based insights to improve forecasting and support proactive IT resolutions and business decisions. "As enterprises navigate increasingly complex IT environments that span on-premises, multi-cloud, and critical devices, the need for a unified, hybrid observability platform powered by AI has never been greater," Michael Tarbet, global vice president, MSP & channel at LogicMonitor, stated. Meanwhile, earlier this year, Infosys and the Lawn Tennis Association (LTA) signed a three-year technology partnership on Tuesday to support the HSBC Championships at Queen's Club, London. As part of the agreement, Infosys becomes the official AI and Innovation Partner for the event. Infosys will use its AI technology, Infosys Topaz, to deliver real-time match insights and interactive fan features. The collaboration will also support sustainability and community engagement initiatives through digital tools.

Infosys and LogicMonitor Collaborate to Transform Business Performance and Reliability of IT Operations

Infosys (NSE, BSE, NYSE: INFY), a global leader in next generation digital services and consulting, today announced its strategic collaboration with LogicMonitor, a leading SaaS-based hybrid observability platform powered by artificial intelligence (AI). By combining Infosys AIOps Insights, part of Infosys Cobalt cloud offering, with LogicMonitor's the collaboration seeks to enhance the observability of IT operations, improving performance, reliability and customer experience across complex systems. Together, these offerings of Infosys and LogicMonitor aim to reduce problem diagnosis and resolution time by up to 30%, minimize redundant alerts by up to 70%, and provide comprehensive visibility across IT environments. They also deliver persona-based insights, improving forecasting and empowering proactive IT resolutions and business decisions. Michael Tarbet, Global Vice President, MSP & Channel, LogicMonitor, said, "As enterprises navigate increasingly complex IT environments that span on-premises, and critical devices, the need for a unified, hybrid observability platform powered by AI has never been greater. Through our collaboration with, we aim to address these challenges and deliver transformative observability solutions to global enterprises. By integrating LogicMonitor's Edwin AI with Infosys' AIOps Insights, we are helping enterprises achieve operational excellence, reduce costs, and ensure IT resilience." Patrick Atkins, Director - IT Operations, Sally Beauty Holdings, Inc, said, "We are pleased with the progress we are making with the LogicMonitor platform. By increasing proactive and noise reduction by 40%, we have minimized downtime and improved overall operational efficiency, directly impacting business continuity and performance. Infosys' commitment to driving these improvements is instrumental in strengthening our IT ecosystem, and we look forward to further advancements that support our journey toward operational excellence and sustained stability." Anant Adya, EVP and Service Offering Head, Infosys, said, " We are proud to collaborate with LogicMonitor to redefine the observability landscape. With our expertise in and proven methodologies leveraging Infosys Cobalt, this alliance helps our customers make informed business decisions while unlocking innovation across the ecosystem. Together, we are equipping enterprises with the tools they need to stay ahead in an increasingly complex IT environment."

Infosys and LogicMonitor Collaborate to Transform Business Performance and Reliability of IT Operations

Infosys announced its strategic collaboration with LogicMonitor. By combining Infosys AIOps Insights, part of Infosys Cobalt cloud offering, with LogicMonitor'sEdwin AI, the collaboration seeks to enhance the observability of IT operations, improving performance, reliability and customer experience across complex systems. Together, these offerings of Infosys and LogicMonitor aim to reduce problem diagnosis and resolution time by up to 30%, minimize redundant alerts by up to 70%, and provide comprehensive visibility across IT environments. They also deliver persona-based insights, improving forecasting and empowering proactive IT resolutions and business decisions.